September/October 2021
TASC Annual Survey Results
Fiscal Year 20-21
We’d like to thank everyone who participated in our TASC Annual Survey. Your responses mean a great deal to the leadership team as it helps address areas to strengthen and areas to celebrate within TASC.
See below for a brief summary, or click here to view the full summary of the results.
If you participated in this year's survey, thank you so much for taking the time to provide your feedback!
Kind regards,
Dennis, Executive Director & TASC’s Leadership Team
The Adult Skills Center (TASC)’s
FY20-21 Annual Survey Results

Surveys were conducted amongst TASC clients, families, employees, and North LA County Regional Center CSCs/Supervisors. Each group of survey respondents were given a timeframe of three weeks to complete the survey. All responses were anonymous. New this year were questions about employment services. TASC included the COVID-19 response in this year’s survey as well.

The top suggestions from last year’s (FY19-20) survey were staff training, improving reports to Regional Center and requests for an employment department. To respond to staff training, there was an internal committee created specifically for this purpose. This committee has implemented a training technology application called Relias, as well as created a mentorship and scholarship program. To address the improvement of reports, a new application was purchased called Therap. Additionally, TASC’s Clinical Director is leading a new internal Quality Assurance Committee to review for general quality of all programs and systems. To act on the request for an employment department, this was created to better assist clients with their specific needs for employment related areas.  

These improvements were seen as positive based on the survey results for this year. Staff training became the number one strength on the employee survey, the quality of reports were not brought up by Regional Center coordinators, and the interest for employment services has increased.

The top suggestions to improve upon for this year is to increase communication with family and care providers, increase the diversity of activities and the continuation of employment services. To read the full summary, click here.
NEW TASC Quality Assurance Email
In addition to providing feedback through the Annual Surveys, TASC has also setup a quality assurance email for clients, families, employees, Regional Center representatives, and other stakeholders to ask questions or make comments related to TASC services. Emails sent into this address will be reviewed and addressed by an internal Quality Assurance committee. The email address is:

We look forward to collaborating with you.  
Meet Our TASC Board of Directors Series
Next in our "Meet Our Board" series is Ethel Swanson. Ethel has left a special mark on TASC's governance and leadership since she has served as the first board president.

Ethel continues to serve on the board providing insight and sound judgement that puts TASC's clients at the heart of every governance decision. Read below to learn more about Ethel and her involvement with TASC over the years.

Tell us a little about yourself:
My life-changing moment was the day I officially became a Californian with my family - husband and four children. I started getting paid to teach when I was forty-four, joining LAUSD as a history teacher and finding my calling as a Resource Specialist. About thirty years ago TASC's Ken Lane asked that a member of its host church join the TASC board; of course, I stepped up.

Why do you serve on TASC's board of directors?
Membership on the board allows me to serve people who have been of interest to me over most of my working life. I hope TASC will continue to fill the needs of clients such as ours throughout the county, expanding, yes, but discovering ever more helpful ways to enhance the lives of our clientele.

What is one surprising or fun fact about you to share with our readers?
My girlfriend and I bought a car and drove south to find a better climate. We needed a big city to use our secretarial skills so we chose Houston. Big surprise! The humidity choked us, so after visiting Cuba (before Castro) we returned north and relocated in Chicago, humid but windy.

What is your favorite leadership quote?
"If anyone would be first, he must be last of all and servant of all." (Mark 9:35)
In the photo above, Ethel Swanson receives an award during the 2018 Talent Show from Congressman Brad Sherman for her long-term commitment to TASC. Also pictured is Barbara Baum.
Direct Support Professional Recognition Week
Direct Support Professional Recognition Week was September 12 - 18, 2021. To celebrate, TASC provided items to fuel the morning for direct care team members. There was also a spinning wheel where employees could win a "Frontline Warrior" shirt from Better World Clothing.

TASC is sincerely grateful for our Direct Support Professionals (DSP). The hard work from them allows for those we support to live their most independent and meaningful lives.
To our clients, they are their coaches, best friends and for some, they are considered their closest family. To TASC, they are our frontline warriors.
Upcoming Events
Friday, October 29

Event: TASC Halloween Festivities

There will be Halloween-themed activities taking place for clients at the Sanctuary on Friday, October 29.

The activities will include pumpkin painting, games, goodie bags, costume and decorating contests. Activities will be held outdoors, along with following social distancing guidelines.

Donations for pre-packaged food or wrapped candy are welcome! Just respond to this email.
Tuesday, November 2

Event: TASC Fundraising Committee Meeting

Support TASC by joining our Fundraising Committee! All meetings are being held virtually. Click HERE to join the meeting. Passcode: 052171

Tuesday, November 30

Event: Giving Tuesday & TASC Open House

Mark your calendar for this global day of giving and for a virtual open house at TASC. More information to come!
Program Closures: In observance of Veteran's Day on Thursday, November 11, TASC Day Programs will be closed.
Mission Statement:
The Adult Skills Center (TASC) provides innovative and proactive services that empowers individuals with diverse intellectual, developmental and mental health needs to achieve their highest level of independence and realize their greatest potential.

TASC is a 501(c)(3) nonprofit organization. Your contribution will have an immediate and direct impact on TASC’s ability to improve the lives of the men and women we serve. Your contributions are tax deductible to the extent permitted by law. Tax ID: 95-4116924
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