NewsFlash

July 2023

TruTouch Open Enrollment, Fulcrum's Massage Therapy Network

Together we have the power to do more. We are seeing an increased demand for conservative care options, including massage therapy. 


  • Do you have massage therapists in your clinic?
  • Is there a massage therapist that you refer to?


Recommend them to Fulcrum Health!

If you or a colleague are interested in becoming a TruTouch network provider:

  • Easy and quick application process
  • No fee to join, no membership dues, no annual costs to participate.
  • Receive referrals from ChiroCare and Acunet, our chiropractic and acupuncture networks and from our online directory.



Please visit our TruTouch website, trutouchhealth.org to learn more and join today!

Questions about MN RETAIN?

The video below explains the Retaining Employment and Talent after Injury/Illness Network (RETAIN) study and how it helps workers stay at or return to work when an injury or illness impacts employment.


Thanks to the ChiroCare network providers that continue to refer patients to this important program!

Congratulations Spine and Sport Chiropractic!

As a referring clinic with the MN RETAIN study, they won the June drawing for a $500 Visa gift card!


“The partnership between the Chiropractic community and RETAIN has been a great benefit, for not only our clinic, but our injured patient base as well. RETAIN has been very welcoming and simple to use as a resource to get our patients back to work safely and as soon as medically possible. 


We look forward to working with RETAIN program in the future and appreciate their collaboration with the Chiropractic community.”


Darrick Dierkhising D.C.


Please continue to send your referrals to MN RETAIN and we will announce July's drawing winner in next month's newsflash. Contact Dr. Deb Zurcher d.zurcher@fulcrumhealthinc.org or call 763.204.8561 with any questions.

Patient Satisfaction - Likelihood to Recommend Your Practice

The likelihood of a patient recommending your practice is one of the top questions in determining patient satisfaction.


Here are some key strategies for improving patient perception:

  • Ease of scheduling can positively impact referrals
  • Provide patient education and self-management tools (bending, lifting, hot/cold, exercises, nutrition)
  • Use Shared Decision Making with the patient to identify goals meaningful to them
  • Use daily huddles to keep staff well trained and working together
  • Be transparent with patient financial liability
  • Communication skills improves care coordination, engagement, and patients’ perceptions about the care experience


To view in its entirety, please visit: Patient Satisfaction

Correct Email Address? Changes to Clinic and/or Provider Information? Let us Know!

The federal No Surprises Act requires health plans to verify the accuracy of provider contact information every 90 days. Fulcrum will provide more information about this requirement and what it means for you and for Fulcrum in a future communication.


Currently, your provider agreement with Fulcrum requires you to immediately notify Fulcrum of any change in your or your clinic’s demographic information, including, but not limited to name, address, phone, fax, email address, and taxpayer identification number.


Fulcrum’s Provider Portal offers a quick and electronic method for reporting changes.  Simply select the Demographic Updates tab on the home page.

We appreciate your continued partnership!