DECEMBER 2015
In This Issue
Quick Links
Upcoming Events

We are available to speak at your firm concerning the ways an investigator can add value to your case and help you to "Achieve a Superior Position."  Call us to make an appointment that could make a difference.

Have a safe and happy Christmas and New Year! Although our offices will close on December 24, 25, and 31, and also January 1, as always we have the ability to respond to emergency needs.

Next Edition Topics:
 
Pound Foolish: Why to not skimp on background probes
 
Evil Bedfellows: When the experts go to the dark side



In this edition of VantagePoints we conclude 2015 with two articles, which address matters that are commonplace in internal corporate investigations.
 
One article discusses the importance of methodical advance planning before initiation of surveillance operations. The other is authored by our Chief of Financial Investigations, John Beard, who is both a Certified Public Accountant (CPA) and Certified Fraud Examiner (CFE).  
 
John's article presents the concept of front running issues in a corporation, or working from within to set mechanisms in place to identify and eliminate problems before they threaten the company. John has an extensive history of successful implementation of systems and procedures needed to provide management with Knowledge for Informed Decisions® when it involves the identification and resolution of internal financial risk.

The professional team at ResultQuest® stands ready to assist you in planning and carrying out investigations that can enable you to Achieve a Superior Position®.
 
As always, we value any comments you may have concerning VantagePoints. Please e-mail topics of interest to news@resultquestinc.com and we will consider those for future newsletters . We hope that you share our newsletter with like-minded professionals in your inner-circle.
 
We wish you and yours a safe and happy holiday season and a blessed and prosperous 2016.

J.R.Skaggs
Founder, Owner, and Manager

Measure Twice: The benefit of proactive surveillance planning 
There is an old carpenter's saying, "Measure twice, cut once," referring to the need to plan properly before executing a task. This adage especially applies in surveillance operations. Proactive planning can mean the difference between success and failure.
 
ResultQuest® was engaged to conduct surveillance of a plant manager who was suspected of stealing and selling the newly patented products to competitors. A comprehensive survey of the area surrounding the plant, which was conducted after-hours, revealed an uncharted dirt road leading from the back of the facility to a nearby major thoroughfare.
 
Due to the preliminary survey, investigators were positioned to monitor the main plant access road as well as the dirt road. The manager's vehicle was ultimately spotted as it emerged from the dirt road and was followed to an industrial facility that was identified as a company formed by former employees of the client firm.
 
A subsequent operation succeeded in collecting materials that had been discarded by the competitor, including samples of... Read More

Front Running Issues: Working from Within to Develop Information
By John Beard; CPA, CFE

Wouldn't it be nice to have a crystal ball or to be clairvoyant in forecasting potential business issues such as internal fraud? Unfortunately the vast majority of us are not psychic and instead have to rely on an investigative function to identify problems, or manage crises after the fact. So, what can we do to be more attuned to emerging problems within our organizations? Here are a few things for internal auditors or security chiefs to think about:

  • Organizational intelligence
  • Rapport
  • Trust
  • Communication
  • Danger signals

Organizational Intelligence


Your people are your best source of information. Properly developed and managed, your human intelligence sources can reveal issues before damage has been caused. There are simple processes that can be implemented to provide reliable information on potentially critical issues facing an organization, and thereby front run costly events that typically have to be managed in arrears.  

 

Rapport


The security chief or internal auditor should establish meaningful rapport with key personnel on the executive management team in both operations and finance. This will provide useful information as to what management's current concerns and... Read More