July 2020
A Message from MANNA's Community Outreach Manager
My name is Carrie Wagner and I am the Community Outreach Manager at MANNA FoodBank, and I oversee our FNS (Food and Nutrition Services) outreach and our Food Helpline. Thank you for all you do to serve our neighbors in need. As you well know, unemployment and food insecurity are at an all-time high, and it will take us working together to provide the various resources needed. The majority of people who now qualify for FNS benefits (also known as SNAP), are not accessing those benefits because they may not know their eligibility, or they do not know how to apply. 
We are here to help! MANNA's Food Helpline assists over 1,000 people per month over the phone in several ways:
  • Food stamp applications and submission to DSS offices in all NC counties.
  • Referrals to food pantries, markets and meals
  • Referrals to other needed resources
MANNA would like to better serve the people in your communities, and you are the link between our Helpline and your neighbors in need. There are several ways you can be that link.
1) Distribute and/or post Helpline materials (both printed and electronic) 
2) Become a Referral Partner with MANNA. This is as simple as asking your clients if they would like to receive a call from MANNA to learn more about FNS (SNAP) benefits, and then emailing us the referral contact information.
3) Connect us with other service organizations in your communities that would potentially be good Referral Partners to our Helpline.
Next steps:
1) Let your zone coordinator know if you would like to receive a packet of Helpline cards and pull-tab flyers. We will mail them to you.
2) Let us know if you have interest in becoming a Referral Partner. If so, you can reach out directly to me. In the upcoming months, will be doing a brief webinar training on FNS benefits, and how to collect and submit referrals to our Helpline.
I look forward to hearing from you,
Carrie Wagner
MANNA Policy Update:
Masks & Social Distancing Required

Effective immediately: MANNA has made it our policy to require masks when interacting with our team :
  • Partner agencies are required to wear masks anytime they are onsite at MANNA or interacting with MANNA staff and volunteers in any capacity.
  • Masks are required when picking up from MANNA, including in MANNA's parking lot.
  • Masks are required during mobile deliveries, including MANNA Express.
  • Due to the current statewide ordinance, all staff and volunteers at partner agencies are required to wear masks during food distributions, when serving meals, and at all times when interacting with the public.
  • In addition, we require the proper social distancing of 6 feet. Social distancing, washing hands, and wearing masks are the only known ways to prevent the spread of COVID-19. 
If a partner agency refuses to wear a mask, a MANNA representative will need to leave the food in your parking lot for contactless delivery. If your parking lot is not conducive for food delivery (gravel or unsanitary), we will not be able to make the delivery until agency representatives agree to wear masks.
Our mask pickup and delivery requirement is not dependent on the Governor's current mask ordinance, it will remain in effect until cases trend downwards and our MANNA leadership team votes to amend the policy.
Upcoming MANNA Closure Information:

Labor Day: Sept 7

Please plan accordingly, and be sure to consider this closure when shopping and placing your online order. Agencies still must place their orders 5 business days prior to pickup or delivery.

Contact Glenda Gragg if you have any questions at 828-299-3663 x1227

Upcoming MANNA Partner Orientation Dates

Due to COVID-19/Coronavirus, no orientations are currently scheduled.
Partner Agency Spotlight:

Graham Fellowship

County or Service Area: Graham County

Years Open: 6

Hours of Operation : We distribute food to the community on the 1st or 2nd Wednesday of each month from 11:30am - 1:00pm, or until food runs out.

Monthly Number of Clients Served : Increased to 200-300 people since the start of the pandemic.

Why do you do this work? We are the combined strength of three churches, Grace Fellowship Baptist Church, Robbinsville United Methodist Church and Stecoah Baptist Church.   According to the data, before Graham fellowship was born, child food insecurity in Graham County was 30%. After five years it is down to 25%. We hope to get it to zero and much quicker than 1% per year. The reason why I am involved with food distribution is for two reasons. One is because Jesus tells us to feed the hungry, the other is I believe everyone should have access to good, healthy food. 

Ordering Schedules and Email Confirmations

 Ordering Calendar for Pick Ups and Deliveries +
Mobile Delivery Schedule
July 2020

REMINDERS: Before dialing up the driver, remember: Every time someone calls, they must pull off the road to answer the phone, causing additional delays. If you have any questions, contact our Warehouse Manager Lee Short at (828) 299-3663 x1260.

Please ask your volunteers to allow a 30 minute window before and after your expected MANNA delivery. Our drivers work very hard to arrive on time, but they may experience unforeseen setbacks while on the road. Giving them this window helps them to stay on track.

Order Confirmation Email

To ensure a quality experience for you, our Partner Agency, we will be adjusting our confirmation email process. You will now receive an email a few days after submitting an order to confirm dry product. You will receive another email a few days before your order is picked up or delivered to confirm perishable items. Please contact Glenda if you have any questions about orders at

Click here to view the mobile route schedule with delivery times.

Click here to view the July 2020 ordering calendar with mobile routes

Click here for more information about our calendars

TEFAP items become available on a first-come, first-serve basis when they arrive at MANNA. All items may not be available for the duration of the month and quantities are subject to change. The following items are scheduled to arrive this quarter:
July 2020

Canned Pears
Canned Mix Vegetables
Diced Tomatoes
Shredded Cheddar Cheese
Processed Yellow Cheese Slices
Cheese Blend American
Chicken Fajita Strips
Canned Beef
Canned Beef Chili (No Beans)
Canned Pork
Frozen Ground Beef
Frozen Ham
Canned Peaches
Canned Pears
Trail Mix
Dried Cherries
Vegetable Soup
Tomato Soup
Canned Sliced Potatoes
Tomato Sauce
Spaghetti Sauce
Dehydrated Potatoes
Frozen Fat Free Potato Wedges
Potatoes Oven Fry
Dry Pinto Bean
Dry Light Kidney Beans
Dry Lentils
All Purpose Flour
Unsalted Crackers
Chunky Beef Stew
1% UHT Milk
Chicken Drumsticks
Chicken Thighs
Whole Frozen Chicken
Sliced Ham
Apple Juice
Grape Juice
Grapefruit Juice
Orange Juice
Walnut Pieces
Eggs 15 doz
Chicken Leg Quarters
Mixed Dried Fruit
Frozen Boneless Pork Chops
Catfish Fillets
Frozen Chicken Strips
Fresh Apples
Canned Salmon
Whole Wheat Tortillas
Yellow Cheddar Cheese Chunks
Frozen Liquid Eggs
Frozen Fish Sticks (Pollock)
Unbreaded Chicken Fillets
Canned Boned Chicken
Boneless Chicken Breasts
Mac & Cheese
Cream of Mushroom Soup
Pulled Pork
4-6 lbs Turkey Roast
Instant Milk
Pork Patties
Pork Taco Filling
Fresh Grapes
Dry Split Peas
Fresh Sweet Potatoes
Canned Garbanzo Beans
Fresh Oranges
Whole Strawberries
Fresh Plums
Peanut Butter
Fresh Potatoes
Whole Milk
Frozen Turkey Breast
Shredded Mozzarella Cheese
What's TEFAP , you might ask? T he E mergency F ood A ssistance P rogram is a federal program (also known as "commodities") that comes from the Farm Bill. This program is limited to pantries only and allocated by county. Pantries must apply and be approved to administer this food. For more information on becoming a TEFAP agency, contact Jenn Lutz at (828) 299-3663 x1234.
June 2020
We currently don't have any SAM items. Check the SAM Category on MANNA's ordering page daily for any changes!

What's SAM? SAM is an acronym for State Appropriated Money and it is a state funded nutritional food program. Although the name has changed, the program is still the same!

These products are available to order at no cost, so be sure to take advantage of this great program!
Grant Tip of the Month:

Avery, Mitchell, & Yancey Counties:
AMY Wellness Foundation

AMY Wellness Foundation will be accepting Letters of Intent on a rolling monthly basis. The Legacy Foundation also opened their opened their year-round grant cycle on May 8! Funding is available for Capacity Building and Collaborative Planning. Addressing food insecurity is one of AMY's priorities. They fund programs in Avery, Mitchell, and Yancey counties.

Helpful Grant Resources

*Remember that most grants require a mid-term progress report. Keeping your commitments to the requirements of the grant funding terms will greatly improve their chances of getting another grant in the future.
Food and Nutrition Services Helpline
Need more MANNA Food Helpline Posters?

MANNA Food Helpline promotional materials are now available for order! Packets include 25 small posters (with phone number tear offs) and 100 business cards. If you need other materials or different quantities, please contact your zone coordinator.

MANNA Helpline information is
free and confidential!

Jennifer Lutz
Director of Agency Relations
Direct Line: (828)299-3663 X1234

Amy Haynes
Mobile Programs Manager
Direct Line: (828)299-3663 X1284

Malarie McGalliard
Mobile Programs Coordinator
Direct Line: (828)299-3663 X 1250

Amy Sims
Agency Relations Assistant Manager & Western Zone Coordinator
Cherokee, Clay, Graham, Jackson, Macon Swain, Haywood
Direct Line: (828)399-1147

Leah Cormier
Buncombe Zone Coordinator
Direct Line: (828)299-3663 X 1253

Kaitlyn Parks Smith
Eastern Zone Coordinator
Madison, Yancey, Mitchel, Avery, McDowell, Henderson, Polk, Transylvania
Direct Line: (828)299-3663 X 1283

Chris Rainwater
Agency Relations Coordinator
Direct Line: (828)299-3662 X 1272
As we continue to work towards our vision of a hunger-free WNC, we are building a community of individuals that are interested in taking action steps towards supporting anti-hunger initiatives. In order to focus these efforts, we want to know:
Would you like to receive emails related to hunger advocacy actions in WNC?
If you answered yes, we will add you to an email list dedicated to local and regional hunger advocacy actions. Thank you for your compassion for the work to end hunger for more than 100,000 people in Western North Carolina.

MANNA FoodBank is a non-partisan nonprofit organization dedicated to sharing information about hunger and the issues that affect the people we serve.

627 Swannanoa River Road
Asheville, NC 28805-2445

Phone: 828-299-3663
Fax: 828-299-3664