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General Withdrawal and Refund:
For any class that is canceled by the Recreation and Golf Services Department, the registrant is entitled to a transfer, credit, or a full refund. Refunds for programs paid with cash or check will be processed within 4-6 weeks. Refunds for programs paid with a credit card will be refunded to that credit card.
• Requests for refunds and withdrawals will be granted if received 72 hours prior to the first day of class or camp.
• A 25% administrative fee will be charged per person/per class for all withdrawals and transfers requested less than 72 hours prior to the start of the program.
• Refunds or transfers will not be granted once the program begins.
• Refund requests for one day events will not be refunded if cancellation is requested after 72-hours or less.
Medical Refunds:
In the event of a medical emergency, injury, or illness, a refund, less pro-rated fees for classes attended, will be authorized when verified with a signed and dated physicians note.
• A refund request for a medical emergency must be received prior to the last day of the class or camp session.
Transfers:
We will be happy to grant any requests for transfers made in person or by phone if received 72 hours prior to the first day of the program. Transfers will not be granted to those who fail to attend a program or fail to request the transfer 72 hours prior to the start of the program.
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