The Lucet Letter

Our commitment to providers like you

Over the past year, we’ve recognized as an organization that we have much room to grow in our relationship to our valued providers. As Lucet, we’ll deliver a holistic, end-to-end approach for current providers—and effectively identify, recruit, onboard, engage and enable new providers.

With the launch of Lucet comes a renewed dedication to our providers. Starting now, The Lucet Letter will be your monthly newsletter to read content from fellow providers, keep up-to-date on the latest company news and stay informed on treatment methods.


From the desk of Shana Hoffman, Lucet CEO

"We’ve combined the world-class clinical teams from New Directions with Tridiuum’s behavioral health technology platform to form one industry-leading organization. As Lucet, we are uniquely positioned to optimize access to behavioral healthcare for all who need it."

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Navigate &


Since we partnered with Florida Blue in 2021, our Navigate & Connect program has booked over 5,000 appointments with less than 5 days as the average time to first appointment.

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Managing stress

in times of change

Why can some embrace change easily while it can be much harder for others? In a time of transformation for our company and behavioral health, Dr. Sherrie Sharp, Medical Director at Lucet sheds light on why we should embrace the five stages of change.

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New Provider


We're preparing to launch a new provider portal, which will replace email as a hub to contact us for support. The portal will consolidate all your Lucet provider resources in one convenient reference space. In the meantime, read more about what to expect. 

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About Us

Lucet’s unique combination of people and technology is proven to optimize access to behavioral health care providers and increase a health plan’s ability to connect members to quality care. With the industry’s largest network of hundreds of care navigators and technology powered by more than 6 million assessments and more than 20 years of data, Lucet is the only solution proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than 5 days on average, and often as little as 1 day. Check out our recent news. | HEDIS Toolkit | Clinical Practice Guidelines