June 23, 2021
INSPIRE WELLNESS
NHP Provider Newsletter
In this issue:
  • COVID
  • Providers Advised to Vaccinate Every Eligible Person
  • Vaccine Opportunities in Weld County Flyer
  • Statewide COVID Vaccine Information
  • General Population Vaccine Eligibility
  • Vaccine Communication Toolkit for PCMPs
  • Encourage Coloradans to Get Vaccinated
  • Provider Resources and Information
  • June is National PTSD Awareness Month
  • Celebrate in June for LGBTQ+ Pride Month
  • New Program to Support Colorado's Farmers and Ranchers
  • Farmworkers Recall Mistreatment as Colorado Aims to Guarantee Medical Access
  • Colorado Receives $94 Million Federal Funding for Behavioral Health
  • Perspectives on Adult Recovery in Rural and Frontier Colorado
  • Did you know.....
  • Are You Using ProviderConnect?
  • How Telehealth Is Making It Easier to Keep That Therapy Session
  • Whitepaper on SBIRT in Colorado
  • Telehealth Survey
  • Suicide Prevention in Primary Care
  • New Process for Authorization Requests
  • Contracting Opportunity for FFPSA
  • Member Resources
  • Upcoming events and webinars
COVID
PROVIDERS ADVISED TO VACCINATE EVERY ELIGIBLE PERSON

To ensure all Coloradans have every opportunity to be fully vaccinated, the Colorado Joint Vaccine Task Force is joining the CDC in new guidance that advises that providers should not miss any opportunity to vaccinate every eligible person who requests a COVID-19 vaccination. Click here for more information.
VACCINE OPPORTUNITIES IN WELD COUNTY FLYER

A marketing flyer in English and Spanish has been created for you to spread the word regarding COVID vaccine opportunities available in Weld County. Share as appropriate!

STATEWIDE COVID-19 VACCINE INFORMATION

Colorado Department of Public Health and Environment provide extensive resources and up to date information regarding the COVID vaccine. 
GENERAL POPULATION VACCINE ELIGIBILITY TO AGES 12 AND OVER

Colorado has opened vaccine eligibility to the general public age 12 and over Your patients trust information coming from you, even those who are hesitant to get vaccinated. Find more information on how to answer patients’ questions at covid19.colorado.gov/vaccine-faq
The Department needs your help ensuring your Health First Colorado patients and CHP+ patients get vaccinated. Do your part by letting them know when you have the vaccine available for them, or where they can get it if you don’t offer it. Let them know that the cost is entirely covered; they won’t be charged co-pays or for the office visit. Reassure them that it’s safe to come to your office and that there is transportation available if they need it. 
If a member requires additional support to get the vaccine, please contact the assigned Regional Accountability Entity (RAE) or Managed Care Organization (MCO). Please also encourage your staff to get their vaccines, and refer them to the Colorado Department of Public Health & Environment for information on vaccine safety. You can get more information on which phase your staff should be vaccinated in and where at covid19.colorado.gov/vaccine.  
VACCINE COMMUNICATION TOOLKIT FOR PCMPs

Now that Colorado's vaccine supply is becoming readily available, more and more primary care physicians are beginning to administer vaccinations to their patient population. CDPHE created a communication toolkit for primary care doctors who can help encourage their patients to get vaccinated. 
ENCOURAGE COLORADANS TO GET VACCINATED

As a local public health agency, you are a critical and valued partner in slowing the spread of
COVID-19, getting the vaccine to Coloradans, and ending the pandemic. Your communities have relied
on you throughout the pandemic as a source of reliable information. To support your efforts, CDPHE has developed a statewide mass-media campaign and resources that can be used in your community. Resources to support the COVID-19 vaccine marketing campaign are below.

PROVIDER RESOURCES AND INFORMATION
CELEBRATE IN JUNE FOR LGBTQ+ PRIDE MONTH

What are you doing this June to celebrate, support or be an ally to the LGBTQ+ community? Below are some resources to learn from and live by. Happy Pride Month!

JUNE IS NATIONAL PTSD AWARENESS MONTH

There are currently about 8 million people in the United States with PTSD. Even though PTSD treatments work, most people who have PTSD don't get the help they need. Help spread the word that effective PTSD treatments are available. Everyone with PTSD—whether they are veterans or civilian survivors of sexual assault, serious accidents, natural disasters, or other traumatic events—needs to know that treatments really do work and can lead to a better quality of life. The National Center for PTSD has great resources for you to use and share.

NEW PROGRAM TO SUPPORT COLORADO'S FARMERS AND RANCHERS

The Colorado Farm Bureau along with the Department of Agriculture and other partners have announced the launch of the Agricultural Addiction & Mental Health Program (CAAMHP). The CAAMHP is intended to support the farming and ranching community in Colorado by offering six free sessions with an ag friendly, licensed behavioral health professional. It’s anonymous and, in many cases, can be accessed remotely. Learn more about the program on the CAAMHP website. If you are interested in being a provider, click here.

The Colorado Department of Agriculture has a webpage that provides rural mental health resources, as well as the Farm Crisis Center.
FARMWORKERS RECALL MISTREATMENT AS COLORADO AIMS TO GUARANTEE MEDICAL ACCESS

Agricultural workers living in employer-owned housing can have trouble getting health care. It’s symptomatic of bigger gaps in worker protections that the pandemic spotlighted, say proponents of a newly passed Colorado bill for farmworker rights. Click here for the entire story.
COLORADO RECEIVES $94 MILLION FEDERAL FUNDING BOOST FOR BEHAVIORAL HEALTH SERVICES

The Colorado Department of Human Services, Office of Behavioral Health (OBH) will receive more than $94 million in additional federal block grant funding to increase substance use and mental health services over the next four years as the state responds to higher demand brought on by the COVID-19 pandemic. 
Click here for the press release.
PERSPECTIVES ON ADULT RECOVERY IN RURAL AND FRONTIER COLORADO: A LOOK AT LIVED EXPERIENCES, PRACTIVIES, AND SYSTEMS

The Colorado Health Foundation partnered with Westat to commission a report, Perspectives on Adult Recovery in Rural and Frontier Colorado: A Look at Lived Experiences, Practices, and Systems, which shines a light on the recovery experiences of Coloradans living on low income in rural and frontier areas. Personal stories from people with lived recovery experience and in-depth interviews with mental health and substance use providers helped us better understand the recovery experience – from personal, professional and systems perspectives. The report examines these perspectives through a systems lens and lifts up opportunities to guide future systems change.
DID YOU KNOW......

A Medicaid member who needs transportation through IntelliRide to get to their appointment with you will not be approved for the transportation if the servicing address is not listed with the state. The Find a Doctor tool is the same tool that IntelliRide reservationists use to confirm that a destination is a covered place of service. Please take a moment to ensure your service locations match with the state’s database so members can get to their appointments with you. Should you need to make updates, visit the Provider Enrollment webpage and contact the Provider Services Call Center listed on the enrollment page if you need assistance.
ARE YOU USING PROVIDER CONNECT?

ProviderConnect is Beacon's provider portal. It makes routine tasks such as updating demographic information, processing claims, obtaining claims information, and verifying eligibility status easy and convenient. Below are resources to assist you in using ProviderConnect.

  • ProviderConnect Resources
  • Video Tutorials
  • Upcoming Webinars:
  • ProviderConnect Authorizations--This webinar is designed for providers and office staff who submit authorizations through ProviderConnect.
  • Wednesday, June 30, 2021 12pm (MST) Click here to register
  • ProviderConnect Overview--Participants will learn how to use Beacon’s online ProviderConnect portal and it's key features.
  • Wednesday, July 21, 2021 12pm (MST) Click here to register
  • ProviderConnect Claims--This webinar is designed for providers and office billing staff who submit claims electronically by either batch or directly through ProviderConnect.
  • Wednesday, July 28, 2021 12pm (MST) Click here to register
NO-CANCEL CULTURE: HOW TELEHEALTH IS MAKING IT EASIER TO KEEP THAT THERAPY SESSION

When the covid-19 pandemic forced behavioral health providers to stop seeing patients in person and instead hold therapy sessions remotely, the switch produced an unintended, positive consequence: Fewer patients skipped appointments. Click here for the entire story.
WHITEPAPER ON SBIRT IN COLORADO

This recently completed white paper is a product of the Adolescent SBIRT Work Group of the SBIRT Advisory Council, which serves as a committee of the Substance Abuse Trend and Response Task Force within the Colorado Office of the Attorney General.

 
The purpose of this paper is to 1) introduce you to the work of the Adolescent SBIRT Work Group, 2) advocate for further evaluation of and increased implementation of SBIRT in adolescent health settings, and 3) outline the future priorities and projects of this work group.
 
Please forward along to any partners or colleagues who this may be of interest to. If you have questions about this work, are interested in joining the workgroup, or would like to schedule a no-cost SBIRT training, please feel free to reach out to Kevin Hughes, SBIRT Lead Trainer in Colorado
303-369-0039 ext. 213 or KHughes@peerassistanceservices.org
TELEHEALTH SURVEY--SHARE EXPERIENCES USING TELEHEALTH TO DRIVE STATEWIDE INNOVATION
 
It is a dynamic time for telehealth advancement in our state and nation. The Office of eHealth Innovation and Prime Health launched Regional Telehealth Learning Collaboratives to collect insights that will create a set of strategies and recommendations for statewide telehealth infrastructure. The office needs input from health care leaders around Colorado. Please consider taking this 20-minute survey to share information about telehealth in your practice as well as your own experiences with telehealth.
 
Contact the Program Manager, Katrina Chaffin, katrina@primeheathco.com for questions regarding the survey. 
SUICIDE PREVENTION IN PRIMARY CARE

Mental health concerns among children and youth are rising as a result of the pandemic. Primary care providers are uniquely positioned to intervene and save lives. Partners for Children's Mental Health (PCMH) is offering training that includes consultation to help Colorado clinics implement a youth suicide prevention care pathway that guides pediatric PCPs in delivering suicide-safer care. Click here for more information.
NEW PROCESS FOR AUTHORIZATION REQUESTS

Beginning May 17, 2021 requests for authorization for 3.2WM levels of care will be submitted and approved through ProviderConnect. ProviderConnect is Beacon Health Options provider portal which makes routine tasks such as processing claims, obtaining claims information, and verifying status easy and convenient. You can access ProviderConnect from the Northeast Health Partners website or Beacon Health Options website.

ATTENTION BEHAVIORAL HEALTH PROVIDERS!

NEW CONTRACTING OPPORTUNITY FOR FFPSA

Beacon is looking for independent assessors for Family First Program (FFPSA). Learn more by reviewing the links below.

MEMBER RESOURCES
EMERGENCY BROADBAND BENEFIT PROGRAM COMING SOON

The Federal Communications Commission (FCC) announced the application window for the Emergency Broadband Benefit Program (EBB) will open soon. The EBB Program was created to help households struggling to pay for internet service during the COVID-19 pandemic.
 
The benefit will provide up to $50 per month for broadband service for eligible households, up to $75 per month for households on tribal lands, and a one-time discount of up to $100 to purchase a single laptop, desktop computer or tablet. Eligibility criteria includes one or more members of a household:
  • Qualifies for the FCC's existing Lifeline program
  • Receives benefits under a free and reduced-price school lunch program or school breakfast program
  • Lost employment or experienced a substantial loss of income since Feb. 29, 2020
  • Is a student who receives a Federal Pell Grant
  • Meets the eligibility criteria for your participating internet provider's existing low-income or COVID-19 program

For more information, call 833-511-0311 or visit GetEmergencyBroadband.org/how-to-apply.
UPCOMING EVENTS AND WEBINARS
Beacon/NHP Webinars
RAE ROUNDTABLE BEHAVIORAL HEALTH---2nd Fri of every month at 11am

Please click here to join the webinar:

Or By Telephone:1-669-900-6833---Webinar ID: 995 7438 8100----Passcode: 173943
Visit the NHP website for details on previous calls.
NHP RAE ROUNDTABLE PRIMARY CARE MEDICAL PROVIDER--3rd Wed of every month at 12pm

Please click here to join the webinar:

Or By Telephone: 1- 669-900-6833---Webinar ID: 971 5387 1547---Passcode: 869908
Visit the NHP website for details on previous calls.
LIFE CARE PLANNING ADVANCE DIRECTIVES VIRTUAL WORKSHOP
A monthly workshop hosted by Northeast Health Partners and Beacon

  • Providers, Care Coordinators, and Members are invited to participate in this "working" workshop where forms are available for members to state their wishes if they were unable to communicate them.
  • The last Thursday of each month
  • 2 sessions are available: 11:30am-1:00pm AND 6:30pm-8:00pm
  • Click here for the call-in information and to access to the materials.
Other Webinars
COVID CARE IN THE AMBULATORY SETTING--WEBINARS
 
This webinar series will focus on providing PCPs with the necessary practice knowledge to care for Coloradans who develop COVID or face post COVID complications. Sessions will continue to provide high level epidemiology updates, vaccination information, med management development, and policy updates with an added focus on the management of COVID patients in the outpatient setting, post discharge care and management of long-term complications.

  •   Ongoing ECHO sessions held virtually on Mondays starting April 5, 2021 7-8am (MST)
  •   Click here for more details and to sign up for the series.
MAPPING OUT THE LANDSCAPE OF THE NEW NORMAL: OUR SHARED GRIEF--WEBINAR

When can I hug my loved ones? This is such a simple questions, yet it is so complex. Over the last year the human race has experienced challenges, fear, grief and loss unlike anything that has been seen in well over a century. Join The Colorado Public Health Association, Health Equity Coalition and Brian M. Polovoy as they explore shared grief and what the new normal looks like.

  • Thursday, June 24, 2021 12pm-1pm (MST)
  • Click here for more information and to join the webinar.
NATIONAL EFFORTS FOR THE LGBTQ+ COMMUNITY--WEBINAR

This Pride Month, join The National Council for Mental Wellbeing as they share the most up to date information on clinical practices and policies for the LGBTQ+ community. Learn how COVID-19 has impacted LGBTQ+ persons’ mental health and substance use conditions from organizations that are increasing access to care for LGBTQ+ individuals and informing the public on ways to strengthen care through policy.

  • Friday, June 25, 2021 12:30pm-1:30pm (MST)
  • Click here for more details and to register.
DBT FOR SUBSTANCE USE DISORDER--WEBINAR
 
This workshop will focus on an overview of DBT as well as skills application. Terminology and basic concepts of DBT will be reviewed, as well as ways to effectively apply the skills in working with substance use disorders.
 
  •  Friday, June 25, 2021 9am-4:30pm THERE IS A FEE OF $65.00
  • Click here for more details and to register.
WORKING MORE EFFECTIVELY WITH THE LGBTQ+ COMMUNITY--ON DEMAND COURSE

This complimentary course provided by RELIAS will be available for a limited time. It teaches clinicians how to practice more affirmatively by addressing the behavioral health needs of LGBTQ+ populations and how to employ relevant, evidence-based interventions effectively. Click here to take the course
IN THE SHADOWS OF THE PANDEMIC: HOW COVID SPURRED A MENTAL HEALTH CRISIS AND THE CRITICAL EVOLVING ROLE OF VIRTUAL CARE--ON DEMAND WEBINAR

A new study shows that one in three people infected with COVID-19 is also diagnosed with a mental health or neurological condition, including anxiety, mood disorder, substance use disorders, and insomnia. It has also become increasingly apparent that the pandemic has had serious implications on the mental health of the general population at large, brought on by isolation, fear, anxiety, and fatigue. Click here for more information and to view the webinar.
WHY SECOND OPINIONS ARE IMPORTANT FOR MANAGING COMPLEX CONDITIONS--ON DEMAND WEBINAR

The frequency of misdiagnosis in healthcare is surprisingly high, particularly when complex conditions are involved. Studies have shown that among patients with significant illness, 21% of diagnoses were incorrect and 66% required modification. Click here for more information and to view the webinar.
EVERYONE'S USING TELEHEALTH: Breaking Through the Barriers to Drive Emphatic Engagement for Consumers and Providers--ON DEMAND WEBINAR

In this webinar, Ali Hyatt, Vice President of Marketing at Amwell, breaks down the top 10 lessons for making consumers and providers love telehealth beyond the pandemic. Utilizing data on consumer and physician sentiments and lessons from other industries in the digital era, she dives into tangible tactics for engaging providers and consumers in telehealth, including:
  • How to address the gap between trying telehealth and loving telehealth
  • Engage consumers in virtual care during key parts of the care journey
  • Using targeted messaging to reach different populations
  • Setting physicians up for success through digital staff support and engagement tactics
  • Leveraging best practices to drive physician adoption
  • Key learnings from online shifts for banking, shoe shopping and furniture buying

Click here to watch on demand.