Last July, the Department of Health Care Policy & Financing expanded its contract with IntelliRide to manage all NEMT trip referrals, scheduling, and claims submission throughout the state. Local transportation providers and Health First Colorado members expressed concerns about the statewide approach shortly after its July 2020 implementation. The Department evaluated the feedback with IntelliRide and decided to restore the relationship between members and their local community transportation providers for those members outside IntelliRide's original nine-county service area. As a result, IntelliRide will no longer serve as the statewide broker for NEMT services effective Aug. 1, 2021. 

IntelliRide will reduce its NEMT service area to its original nine-county region — Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer, and Weld Counties — effective Aug. 1, 2021.

IntelliRide will continue to process mileage reimbursement claims for Health First Colorado members, no matter where they live in Colorado. IntelliRide will also continue scheduling air, train, and out-of-state travel for members statewide. Members should call IntelliRide at 1-855-489-4999 or 303-398-2155 (State Relay 711) or visit gointelliride.com/colorado/ for more information.

It is important to note that there will be no changes to NEMT service for Health First Colorado members living in Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer or Weld County. Additionally, counties will not be required to take on additional work for this transition of service. However, the Department will provide counties a list of local transportation providers to support Health First Colorado members when they call county offices. Additional resources and information will be provided in future communications. Contact Ryan Dwyer with policy-related questions.

The List of Programs web page is a useful resource for members and providers which includes links to information about the programs offered.

Services through session 25 do not require an authorization. Sessions 26 + require an authorization. Sessions are counted by fiscal year which is July1 through June 30. Any authorizations you had for members expired June 30, 2021 and the new count began July 1, 2021. For more information see the HCI OutPatient Mental Health Authorization Process.

For vaccine information from the Colorado Department of Public Health and Environment, visit this webpage.

RAE ROUNDTABLE BEHAVIORAL HEALTH---2nd Fri of every month at 11am

Please click here to join the webinar:

Visit the HCI website for details on previous calls.

Our Beacon Colorado member engagement team would like to share an opportunity with behavioral health providers to help answer any questions your clients may have about their Medicaid benefits. We want to come along side as a resource. Did you know that we offer live Getting Started ZOOM meetings on the first Thursday of the month at 11am that your clients and their families, or even your staff, can attend to learn about benefits and ask questions in real time?

Partners for Children's Mental Health is hosting free Question, Persuade, Refer (QPR) trainings for those interested in learning about suicide warning signs, prevention strategies, and how to support youth having thoughts of suicide. Click on the dates to register.

Join Lt. Gov. Primavera, Health Cabinet Executive Directors and industry leaders for the Summer Health Cabinet Summit hosted by the Colorado Department of Health Care Policy & Financing. This FREE virtual event is designed for policy makers, advocates, payers, care providers, health care leaders and other industry stakeholders. Presentations, topics and panels will include:  

Click here to register.

Spread the word and join the National Institute of Mental Health (NIMH) for their first Instagram live event. NIMH expert Dr. Krystal Lewis, Clinical Psychologist, will discuss causes or triggers of stress and share coping techniques to help reduce anxiety and improve the transition back to school.