INSPIRE WELLNESS
HCI Behavioral Health Provider Newsletter
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In this issue:
- Provider Resources and Information
- July is National Minority Mental Health Awareness Month
- Intelliride No Longer Statewide Broker for NEMT Services Effective Aug 1st
- Colorado Department of Health Care Policy & Financing Programs
- Reminder: New Fiscal Year
- Members Need Your Assistance Getting to their Appointments
- Are You Using ProviderConnect?
- Contracting Opportunity
- COVID
- Statewide COVID Vaccine Information
- Upcoming events and webinars
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PROVIDER RESOURCES AND INFORMATION |
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JULY IS NATIONAL MINORITY MENTAL HEALTH AWARENESS MONTH
Even though most of the things we need to be mentally healthy are universal — like safe housing, supportive relationships and good health care — a one-size-fits-all approach to mental health care just isn’t enough. We know that people from ethnic and cultural communities are, in general, less likely to receive necessary mental health services and those who are in treatment often receive poorer-quality care. Those who do seek help also may have difficulty obtaining mental health care from professionals who speak their language and/or understand and respect their cultural values. What can you do to promote better mental health in diverse communities?
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INTELLIRIDE NO LONGER STATEWIDE BROKER FOR NEMT SERVICES EFFECTIVE AUG 1st
Last July, the Department of Health Care Policy & Financing expanded its contract with IntelliRide to manage all NEMT trip referrals, scheduling, and claims submission throughout the state. Local transportation providers and Health First Colorado members expressed concerns about the statewide approach shortly after its July 2020 implementation. The Department evaluated the feedback with IntelliRide and decided to restore the relationship between members and their local community transportation providers for those members outside IntelliRide's original nine-county service area. As a result, IntelliRide will no longer serve as the statewide broker for NEMT services effective Aug. 1, 2021.
IntelliRide will reduce its NEMT service area to its original nine-county region — Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer, and Weld Counties — effective Aug. 1, 2021.
Therefore, effective Aug. 1, 2021:
- NEMT service in the 55 counties outside of IntelliRide’s nine-county region will return to local transportation providers.
- IntelliRide will no longer transfer NEMT trip requests for Health First Colorado members residing in any of the 55 counties outside of IntelliRide’s service area.
- These Health First Colorado members must contact a local transportation provider directly (rather than IntelliRide) to schedule travel Aug. 1, 2021, forward.
IntelliRide will continue to process mileage reimbursement claims for Health First Colorado members, no matter where they live in Colorado. IntelliRide will also continue scheduling air, train, and out-of-state travel for members statewide. Members should call IntelliRide at 1-855-489-4999 or 303-398-2155 (State Relay 711) or visit gointelliride.com/colorado/ for more information.
It is important to note that there will be no changes to NEMT service for Health First Colorado members living in Adams, Arapahoe, Boulder, Broomfield, Denver, Douglas, Jefferson, Larimer or Weld County. Additionally, counties will not be required to take on additional work for this transition of service. However, the Department will provide counties a list of local transportation providers to support Health First Colorado members when they call county offices. Additional resources and information will be provided in future communications. Contact Ryan Dwyer with policy-related questions.
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COLORADO DEPARTMENT OF HEALTH CARE POLICY & FINANCING PROGRAMS
The Colorado Department of Health Care Policy & Financing offers many different programs for members, each with a set of benefits.
The List of Programs web page is a useful resource for members and providers which includes links to information about the programs offered.
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REMINDER: JULY 1 STARTS THE NEW FISCAL YEAR
Services through session 25 do not require an authorization. Sessions 26 + require an authorization. Sessions are counted by fiscal year which is July1 through June 30. Any authorizations you had for members expired June 30, 2021 and the new count began July 1, 2021. For more information see the HCI OutPatient Mental Health Authorization Process. |
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ARE YOU USING PROVIDER CONNECT?
ProviderConnect is Beacon's provider portal. It makes routine tasks such as updating demographic information, processing claims, obtaining claims information, and verifying eligibility status easy and convenient. Below are resources to assist you in using ProviderConnect.
- ProviderConnect Resources
- Video Tutorials
- Upcoming Webinars:
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ProviderConnect Overview--Participants will learn how to use Beacon’s online ProviderConnect portal and it's key features.
- Wednesday, July 21, 2021 12pm (MST) Click here to register
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ProviderConnect Claims--This webinar is designed for providers and office billing staff who submit claims electronically by either batch or directly through ProviderConnect.
- Wednesday, July 28, 2021 12pm (MST) Click here to register
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ATTENTION BEHAVIORAL HEALTH PROVIDERS!
NEW CONTRACTING OPPORTUNITY FOR FFPSA
Beacon is looking for independent assessors for Family First Program (FFPSA). Learn more by reviewing the links below.
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STATEWIDE COVID-19 VACCINE INFORMATION
Colorado Department of Public Health and Environment provide extensive resources and up to date information regarding the COVID vaccine.
For vaccine information from the Colorado Department of Public Health and Environment, visit this webpage.
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UPCOMING EVENTS AND WEBINARS |
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RAE ROUNDTABLE BEHAVIORAL HEALTH---2nd Fri of every month at 11am
Or By Telephone:1-669-900-6833---Webinar ID: 995 7438 8100----Passcode: 173943
Visit the HCI website for details on previous calls.
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LIFE CARE PLANNING ADVANCE DIRECTIVES VIRTUAL WORKSHOP
A monthly workshop hosted by Health Colorado and Beacon
- Anyone is invited to participate in this "working" workshop where forms are available for members to state their wishes if they were unable to communicate them.
- The last Thursday of each month
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2 sessions are available: 11:30am-1:00pm AND 6:30pm-8:00pm
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Click here for the call-in information and to access to the materials.
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TIMELY BILLING PRACTICES--WEBINAR
Hosted by Beacon, this live training provides an overview of timely billing and claims information and how to bill Beacon using ProviderConnect or eServices along with reviewing best practices and avoiding claim denials.
- Thursday, July 29, 2021 8am (MST)
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Click here to register.
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PSYCHODRAMA 101: WARM UP / ACTION / SHARING--WEBINAR
Hosted by Summit BHC and presented by Cindy Branch, LCSW, CP, PAT
This is an engaging workshop for clinicians to gain knowledge about psychodrama, a group method of psychotherapy utilizing action methods.
- Friday, July 23, 2021 7am-10am (MST)
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Click here for more details and to register. THERE IS A $35 FEE
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BEST PRACTICES AND SYSTEMS OF SUPPORT: ADDRESSING SUBSTANCE USE AMONT OUR NATIONAL GUARD AND RESERVE--WEBINAR
National Guard service members and Reservists are activated to full-service in times of need and confront similar stressors and issues with substance use as other branches of the military. More than 10% of military Veterans are diagnosed with a substance use disorder (SUD). Join SAMHSA and the National Council for Mental Wellbeing as they explore best practices, programs, and policies that exist in the National Guard for identification, education, treatment and referral of service members who exhibit high-risk behaviors of SUD.
- Monday, July 26, 2021 11:30am (MST)
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Click here for more information and to register.
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HEALTH EQUITY SERIES: PARTNERING WITH COMMUNITIES OF COLOR TO MITIGATE COVID-19--WEBINAR
During these unprecedented times, equity and justice must be prioritized in social policy. In addition, understanding the inequality within communities of color can guide the conversation of how to mitigate COVID-19 through various partnerships. Through this webinar, we hope to encourage community-based organizations (CBOs) to work together to mitigate the spread of COVID-19.
- Wednesday, July 28, 2021 10am-11am (MST)
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Click here for more details and to register.
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REDISCOVERING MENTAL HEALTH INNOVATION: EMERGING PSYCHEDELIC THERAPIES--WEBINAR
The reemergence of research and development of psychedelic therapies is demonstrating potential for new treatments, but it also introduces new considerations for implementation. Join National Council for Mental Wellbeing for a discussion about the progress being made on the psychedelic therapies front, what the new research is saying and the impact of reimagining care delivery, measuring outcomes and training the workforce.
- Thursday, July 29, 2021 10am-11am (MST)
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Click here for more information and to register.
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TAKING A TRAUMA-INFORMED APPROACH WITH EVENTS OF ESCALATION--WEBINAR
Among individuals experiencing homelessness, there is a high prevalence of complex trauma, chronic health conditions and serious mental illness. Trauma, compounded with acute health conditions, often impacts an individual’s ability to manage their distress. Join SAMHSA’s Homeless and Housing Resource Center as our panelists explore using trauma-informed, compassionate and respectful de-escalation techniques when aiding participants and staff during and after events of escalation.
- Thursday, July 29, 2021 1pm-2:30pm (MST)
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Click here for more information and to register.
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CAREGIVER-FOCUSED CAREGIVING--WEBINAR
Hosted by the American Association for Geriatric Psychiatry and the National Council for Mental Wellbeing
You'll learn about technological advances and long-distance caregiving as well as gain a deeper understanding of self-care for community/community-based primary caregiving.
- Wednesday, August 11, 2021 12pm (MST)
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Click here to register.
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SUMMER HEALTH CABINET SUMMIT--WEBINAR
Join Lt. Gov. Primavera, Health Cabinet Executive Directors and industry leaders for the Summer Health Cabinet Summit hosted by the Colorado Department of Health Care Policy & Financing. This FREE virtual event is designed for policy makers, advocates, payers, care providers, health care leaders and other industry stakeholders. Presentations, topics and panels will include:
- State Trends in Hospital Costs and Solutions
- Prescription Drug Affordability Progress and Opportunities
- Behavioral Health Priorities and Progress
- Solutions to Improve Health Equity
Thursday, August 19, 2021 8am - 12:30pm (MST)
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