June 23, 2021
INSPIRE WELLNESS
HCI Behavioral Health Provider Newsletter
In this issue:
  • Provider Resources and Information
  • Celebrate in June for LGBTQ+ Pride Month
  • June is National PTSD Awareness Month
  • New Program to Support Colorado's Farmers and Ranchers
  • Colorado Receives $94 Million Federal Funding for Behavioral Health
  • Perspectives on Adult Recovery in Rural and Frontier Colorado
  • Did you know......
  • Are You Using ProviderConnect?
  • How Telehealth Is Making It Easier to Keep That Therapy Session
  • Whitepaper on SBIRT in Colorado
  • Telehealth Survey
  • New Process for Authorization Requests
  • Contracting Opportunity
  • Updated EDV Training Materials Now Available
  • Member Resources
  • COVID
  • Statewide COVID Vaccine Information
  • Upcoming events and webinars
PROVIDER RESOURCES AND INFORMATION
CELEBRATE IN JUNE FOR LGBTQ+ PRIDE MONTH

What are you doing this June to celebrate, support or be an ally to the LGBTQ+ community? Below are some resources to learn from and live by. Happy Pride Month!

JUNE IS NATIONAL PTSD AWARENESS MONTH

There are currently about 8 million people in the United States with PTSD. Even though PTSD treatments work, most people who have PTSD don't get the help they need. Help spread the word that effective PTSD treatments are available. Everyone with PTSD—whether they are veterans or civilian survivors of sexual assault, serious accidents, natural disasters, or other traumatic events—needs to know that treatments really do work and can lead to a better quality of life. The National Center for PTSD has great resources for you to use and share.

NEW PROGRAM TO SUPPORT COLORADO'S FARMERS AND RANCHERS

The Colorado Farm Bureau along with the Department of Agriculture and other partners have announced the launch of the Agricultural Addiction & Mental Health Program (CAAMHP). The CAAMHP is intended to support the farming and ranching community in Colorado by offering six free sessions with an ag friendly, licensed behavioral health professional. It’s anonymous and, in many cases, can be accessed remotely. Learn more about the program on the CAAMHP website. If you are interested in being a provider, click here.

The Colorado Department of Agriculture has a webpage that provides rural mental health resources, as well as the Farm Crisis Center.
COLORADO RECEIVES $94 MILLION FEDERAL FUNDING BOOST FOR BEHAVIORAL HEALTH SERVICES

The Colorado Department of Human Services, Office of Behavioral Health (OBH) will receive more than $94 million in additional federal block grant funding to increase substance use and mental health services over the next four years as the state responds to higher demand brought on by the COVID-19 pandemic
Click here for the press release.
PERSPECTIVES ON ADULT RECOVERY IN RURAL AND FRONTIER COLORADO: A LOOK AT LIVED EXPERIENCES, PRACTIVIES, AND SYSTEMS

The Colorado Health Foundation partnered with Westat to commission a report, Perspectives on Adult Recovery in Rural and Frontier Colorado: A Look at Lived Experiences, Practices, and Systems, which shines a light on the recovery experiences of Coloradans living on low income in rural and frontier areas. Personal stories from people with lived recovery experience and in-depth interviews with mental health and substance use providers helped us better understand the recovery experience – from personal, professional and systems perspectives. The report examines these perspectives through a systems lens and lifts up opportunities to guide future systems change.
DID YOU KNOW......

A Medicaid member who needs transportation through IntelliRide to get to their appointment with you will not be approved for the transportation if the servicing address is not listed with the state. The Find a Doctor tool is the same tool that IntelliRide reservationists use to confirm that a destination is a covered place of service. Please take a moment to ensure your service locations match with the state’s database so members can get to their appointments with you. Should you need to make updates, visit the Provider Enrollment webpage and contact the Provider Services Call Center listed on the enrollment page if you need assistance.
ARE YOU USING PROVIDER CONNECT?

ProviderConnect is Beacon's provider portal. It makes routine tasks such as updating demographic information, processing claims, obtaining claims information, and verifying eligibility status easy and convenient. Below are resources to assist you in using ProviderConnect.

  • ProviderConnect Resources
  • Video Tutorials
  • Upcoming Webinars:
  • ProviderConnect Authorizations--This webinar is designed for providers and office staff who submit authorizations through ProviderConnect.
  • Wednesday, June 30, 2021 12pm (MST) Click here to register
  • ProviderConnect Overview--Participants will learn how to use Beacon’s online ProviderConnect portal and it's key features.
  • Wednesday, July 21, 2021 12pm (MST) Click here to register
  • ProviderConnect Claims--This webinar is designed for providers and office billing staff who submit claims electronically by either batch or directly through ProviderConnect.
  • Wednesday, July 28, 2021 12pm (MST) Click here to register
NO-CANCEL CULTURE: HOW TELEHEALTH IS MAKING IT EASIER TO KEEP THAT THERAPY SESSION

When the covid-19 pandemic forced behavioral health providers to stop seeing patients in person and instead hold therapy sessions remotely, the switch produced an unintended, positive consequence: Fewer patients skipped appointments. Click here for the entire story.
WHITEPAPER ON SBIRT IN COLORADO

This recently completed white paper is a product of the Adolescent SBIRT Work Group of the SBIRT Advisory Council, which serves as a committee of the Substance Abuse Trend and Response Task Force within the Colorado Office of the Attorney General.

 
The purpose of this paper is to 1) introduce you to the work of the Adolescent SBIRT Work Group, 2) advocate for further evaluation of and increased implementation of SBIRT in adolescent health settings, and 3) outline the future priorities and projects of this work group.
 
Please forward along to any partners or colleagues who this may be of interest to. If you have questions about this work, are interested in joining the workgroup, or would like to schedule a no-cost SBIRT training, please feel free to reach out to Kevin Hughes, SBIRT Lead Trainer in Colorado
303-369-0039 ext. 213 or KHughes@peerassistanceservices.org
TELEHEALTH SURVEY--SHARE EXPERIENCES USING TELEHEALTH TO DRIVE STATEWIDE INNOVATION
 
It is a dynamic time for telehealth advancement in our state and nation. The Office of eHealth Innovation and Prime Health launched Regional Telehealth Learning Collaboratives to collect insights that will create a set of strategies and recommendations for statewide telehealth infrastructure. The office needs input from health care leaders around Colorado. Please consider taking this 20-minute survey to share information about telehealth in your practice as well as your own experiences with telehealth.
 
Contact the Program Manager, Katrina Chaffin, katrina@primeheathco.com for questions regarding the survey. 
NEW PROCESS FOR AUTHORIZATION REQUESTS
 
Beginning May 17, 2021 requests for authorization for 3.2WM levels of care will be submitted and approved through ProviderConnect. ProviderConnect is Beacon Health Options provider portal which makes routine tasks such as processing claims, obtaining claims information, and verifying status easy and convenient. You can access ProviderConnect from the Health Colorado website or Beacon Health Options website.
 
ATTENTION BEHAVIORAL HEALTH PROVIDERS!
 
NEW CONTRACTING OPPORTUNITY FOR FFPSA
 
Beacon is looking for independent assessors for Family First Program (FFPSA). Learn more by reviewing the links below.
 
UPDATED ENCOUNTER DATA VALIDATION (EDV) TRAINING MATERIALS NOW AVAILABLE

Each year Health Colorado, Inc. (HCI) is required by the State of Colorado Department of Health Care Policy and Financing (HCPF) and Health Services Advisory Group (HSAG) to conduct an annual chart audit to ensure accuracy of submitted claims and encounters. Audit procedures require a random sample of client medical records to be reviewed from Community Mental Health Centers and independent providers who were PAID the previous fiscal year.
Each fiscal year HCPF will select a sample of encounter lines from paid services. The RAE will conduct an Encounter Data Validation (EDV) from the medical record review on the sample cases. 
In preparation for next year’s audit, this notice is to advise you there are updated 411 Training materials on the Health Colorado website.
The training information will be very helpful, in case you are selected for the SFY21-22 RAE 411 audit conducted for HSAG and HCPF.
411 Powerpoint presentation and 411 Full Tip Sheet can be accessed here: Health Colorado Provider Trainings
Health Colorado, Inc. and Beacon Health Options, Quality Management Staff thank you for your attention to this matter.
MEMBER RESOURCES
EMERGENCY BROADBAND BENEFIT PROGRAM COMING SOON

The Federal Communications Commission (FCC) announced the application window for the Emergency Broadband Benefit Program (EBB) will open soon. The EBB Program was created to help households struggling to pay for internet service during the COVID-19 pandemic.
 
The benefit will provide up to $50 per month for broadband service for eligible households, up to $75 per month for households on tribal lands, and a one-time discount of up to $100 to purchase a single laptop, desktop computer or tablet. Eligibility criteria includes one or more members of a household:
  • Qualifies for the FCC's existing Lifeline program
  • Receives benefits under a free and reduced-price school lunch program or school breakfast program
  • Lost employment or experienced a substantial loss of income since Feb. 29, 2020
  • Is a student who receives a Federal Pell Grant
  • Meets the eligibility criteria for your participating internet provider's existing low-income or COVID-19 program

For more information, call 833-511-0311 or visit GetEmergencyBroadband.org/how-to-apply.
COVID
STATEWIDE COVID-19 VACCINE INFORMATION

Colorado Department of Public Health and Environment provide extensive resources and up to date information regarding the COVID vaccine.


For vaccine information from the Colorado Department of Public Health and Environment, visit this webpage.
UPCOMING EVENTS AND WEBINARS
Beacon / HCI Webinars
RAE ROUNDTABLE BEHAVIORAL HEALTH---2nd Fri of every month at 11am

Please click here to join the webinar:

Or By Telephone:1-669-900-6833---Webinar ID: 995 7438 8100----Passcode: 173943
Visit the HCI website for details on previous calls.
LIFE CARE PLANNING ADVANCE DIRECTIVES VIRTUAL WORKSHOP
A monthly workshop hosted by Health Colorado and Beacon

  • Providers, Care Coordinators, and Members are invited to participate in this "working" workshop where forms are available for members to state their wishes if they were unable to communicate them.
  • The last Thursday of each month
  • 2 sessions are available: 11:30am-1:00pm AND 6:30pm-8:00pm
  • Click here for the call-in information and to access to the materials.
Other Webinars
MAPPING OUT THE LANDSCAPE OF THE NEW NORMAL: OUR SHARED GRIEF--WEBINAR

When can I hug my loved ones? This is such a simple questions, yet it is so complex. Over the last year the human race has experienced challenges, fear, grief and loss unlike anything that has been seen in well over a century. Join The Colorado Public Health Association, Health Equity Coalition and Brian M. Polovoy as they explore shared grief and what the new normal looks like.

  • Thursday, June 24, 2021 12pm-1pm (MST)
  • Click here for more information and to join the webinar.
NATIONAL EFFORTS FOR THE LGBTQ+ COMMUNITY--WEBINAR

This Pride Month, join The National Council for Mental Wellbeing as they share the most up to date information on clinical practices and policies for the LGBTQ+ community. Learn how COVID-19 has impacted LGBTQ+ persons’ mental health and substance use conditions from organizations that are increasing access to care for LGBTQ+ individuals and informing the public on ways to strengthen care through policy.

  • Friday, June 25, 2021 12:30pm-1:30pm (MST)
  • Click here for more details and to register.
DBT FOR SUBSTANCE USE DISORDER--WEBINAR
 
This workshop will focus on an overview of DBT as well as skills application. Terminology and basic concepts of DBT will be reviewed, as well as ways to effectively apply the skills in working with substance use disorders.
 
  •  Friday, June 25, 2021 9am-4:30pm THERE IS A FEE OF $65.00
  • Click here for more details and to register.
WORKING MORE EFFECTIVELY WITH THE LGBTQ+ COMMUNITY--ON DEMAND COURSE

This complimentary course provided by RELIAS will be available for a limited time. It teaches clinicians how to practice more affirmatively by addressing the behavioral health needs of LGBTQ+ populations and how to employ relevant, evidence-based interventions effectively. Click here to take the course.
IN THE SHADOWS OF THE PANDEMIC: HOW COVID SPURRED A MENTAL HEALTH CRISIS AND THE CRITICAL EVOLVING ROLE OF VIRTUAL CARE--ON DEMAND WEBINAR

A new study shows that one in three people infected with COVID-19 is also diagnosed with a mental health or neurological condition, including anxiety, mood disorder, substance use disorders, and insomnia. It has also become increasingly apparent that the pandemic has had serious implications on the mental health of the general population at large, brought on by isolation, fear, anxiety, and fatigue. Click here for more information and to view the webinar.
EVERYONE'S USING TELEHEALTH: Breaking Through the Barriers to Drive Emphatic Engagement for Consumers and Providers--ON DEMAND WEBINAR

In this webinar, Ali Hyatt, Vice President of Marketing at Amwell, breaks down the top 10 lessons for making consumers and providers love telehealth beyond the pandemic. Utilizing data on consumer and physician sentiments and lessons from other industries in the digital era, she dives into tangible tactics for engaging providers and consumers in telehealth, including:
  • How to address the gap between trying telehealth and loving telehealth
  • Engage consumers in virtual care during key parts of the care journey
  • Using targeted messaging to reach different populations
  • Setting physicians up for success through digital staff support and engagement tactics
  • Leveraging best practices to drive physician adoption
  • Key learnings from online shifts for banking, shoe shopping and furniture buying

Click here to watch on demand.