Cheers to 100 issues of the Trailblazer! | Much like a hiker making a first expedition into the woods or a hobbit seeking the wisdom of an old wizard to throw a ring into a lake of fire, having a guide makes navigating much easier than going it alone. The hundreds of RTD bus operators, dispatchers, Customer Care agents and street supervisors all rely on what some call the “RTD bible,” the Trailblazer, which last week saw its 100th issue go out to the masses. | |
Access-a-Ride has transitioned to new scheduling, reservation platform | |
Access-a-Ride has transitioned to a new software platform called QRyde after several months of operational testing. The new platform was specifically designed to improve customer reservations, scheduling and dispatch functionality. | |
Welcome to RTD's newest colleagues! | |
Monday's orientation class included 28 new employees. We are glad you are here! | |
Light rail celebrates latest operator graduates | |
Welcome to RTD’s newest light rail operators, who graduated from training May 17! They are Bibash Kafley, third from left; Kenneth Millard II, middle; David Grant, third from right; and Jonathan Watson, second from right. They are joined by Light Rail Instructor Eric Mannes, at left; Manager of LRV Operator Training Venessa Stone, second from left; and new General Superintendent of Rail Transportation Erik Wright, at right. | |
RTD employees march in Commerce City Memorial Day Parade | |
On Monday, RTD team members marched to honor those who made the ultimate sacrifice for the freedoms Americans celebrate every day. The parade saw more than 100 participating entities, including antique classic cars, motorcycles, floats, horses, bands and marching units. Thousands lined the streets of Commerce City, clapping and chanting.
Representatives from RTD-PD, Legal Services, Bus and Rail Operations, Communications and Engagement, and their friends and family held signs and flags promoting transit. Onlookers were excited to see the parade bus and enjoyed the sirens and lights of the Transit Police vehicle.
Next month, RTD team members will participate in the Juneteenth (June 15) and Pride (June 23) parades. Information about how to join those celebrations will be featured in Inside Connections next week.
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Two N Line employees celebrate 15 years of service with RTD | |
N Line Commuter Rail engineers Patricia Garcia and Byron Maler, pictured here with Rail Service Delivery Manager Phil Washington Jr., recently achieved 15 years of service at RTD! Both previously served the community operating buses for over 10 years prior to making the leap to the N Line team. They have been with the N Line since early 2020 and played a role in its opening. The N Line Commuter Rail team thanks Garcia and Maler for their many years of service and their dedication to making lives better through connections. | |
Every day across the Denver metro area, RTD employees are making lives better through connections. The agency is proud to spotlight our exceptional workforce who go above and beyond in their roles and embody RTD’s core values. Join us in celebrating colleagues who personify the values of passion, respect, diversity, trustworthiness, collaboration and ownership. | |
Communications and Engagement recognizes Impact Team members | |
Communications and Engagement is incredibly grateful to those who joined the first, and newly formed, Impact Team pilot program cohort for the summer. Impact Team training concluded May 16, and team members immediately started supporting customers on assignment. This was timely, just ahead of the May service change to ensure customers were aware and had their questions answered.
> Read more <
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TIC information specialist helps customer resolve issue with mobile ticketing | |
I was very frustrated when I initially called RTD. I accidentally purchased an RTD mobile ticket. I was confused and thought I was buying something for Uber. Amanda DeGolier was very patient and even helped me navigate the Uber app. I know she didn't have to do that. I really appreciate that she went the extra mile for me. She provided excellent customer service.
> Read more <
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Nathan Larkin
Transit Police Officer
Robert Moore
Service & Cleaning Supervisor
Christina Hand
Public Safety Dispatcher
Urvashi Shrestha
SBO Compliance Specialist
Nathan Garvey
Infrastructure Architect
Joseph Wilder
Seasonal Landscaper
Mark Pacheco
General Landscaper
Devin Garnes-Martinez
Service Person
Wuilker Breto
Seasonal Landscaper
Kyle Delling
Seasonal Landscaper
Edwin Hidalgo
Seasonal Landscaper
Joren Homola
Seasonal Landscaper
Deiazonaye Page
Seasonal Landscaper
Jacob Sanders
Rail Laborer
Awad Abdullahi
Bus Operator
Shelly Birch
Bus Operator
Terilyn Brown
Bus Operator
Elizabeth Chambers
Bus Operator
Albert Dew
Bus Operator
Trey Dixon
Bus Operator
Melaku Hailesilassie
Bus Operator
Jeremey Hall
Bus Operator
Rafael Herrera Miranda
Bus Operator
Brent Johannes
Bus Operator
Lorenzo Martinez
Bus Operator
Betty McGee
Bus Operator
John McSorley
Bus Operator
Steven Mineault
Bus Operator
Filadelfio Montoya
Bus Operator
Micheal Sherrel
Bus Operator
Darrell Triggs
Bus Operator
Aquintis Williams
Bus Operator
Diane Chavez
Bus Operator
Daniel Newbold
Body Mechanic, Body Shop
Daniel Baier
Facilities Maintenance Mechanic
Krista Flynt
Service Planner/Scheduler II
Bodessa Trotman
HR Business Partner
Erik Wright
General Superintendent, Rail Transportation
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Amy Kibort
HR Intern
Rachel Lytle
Transit Police Officer
Victor Renteria
Transit Police Officer
Alicia Valerio
Transit Police Sergeant
Mariah Barela
Seasonal Landscaper
Chemos Benavidez
Seasonal Landscaper
Andres Bertaud
Seasonal Landscaper
Mark Pacheco
Seasonal Landscaper
Shauntiel Wright
Seasonal Landscaper
Kenny Nguyen
Rail Laborer
Josue Amalo
Bus Operator
Henok Ayele
Bus Operator
Dakwan Benson
Bus Operator
Giragn Beyen
Bus Operator
Thomas E. Cervantes
Bus Operator
Arthur Coleman
Bus Operator
Wondosen Deyasso
Bus Operator
Jeryna Esnault
Bus Operator
Ryan La Meire
Bus Operator
Daniel Lopez
Bus Operator
Stevan Lucas
Bus Operator
Jean Massamba Nganga
Bus Operator
Da-Aushena McCoy
Bus Operator
Mebrahtu Mebrahtu
Bus Operator
Robert Mundy
Bus Operator
Samyog Ojha
Bus Operator
Martin Padilla
Bus Operator
Michael Smith Jr.
Bus Operator
Luis Tartabu
Bus Operator
Jesse Tate
Bus Operator
Samuel Teklegergsh
Bus Operator
Reginald Williams
Bus Operator
Rocky Avants
Train Operator
Samson Eligio
Train Operator
Cody Gilchrist
Train Operator
Maryam Hasan
Train Operator
Carl Haynes
Train Operator
Richard Jenks
Train Operator
James Katros
Train Operator
Cheryl Mohan-Athey
Train Operator
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Brandon Santana
Train Operator
Alex Sebastian
Train Operator
Lori Young
Train Operator
Dawson Ryberg
Body Mechanic, Body Shop
Brandon Padilla
Signal/Traction Power Maintainer
Nathaniel Richards
Signal/Traction Power Maintainer
Cori Norton
HR Business Partner
Reginald Upson
Construction Engineer II
Christopher Pelton
Transit Police Officer
Carmelita Cervantes
Real Property Manager
Joshua Applegate
Service Development Intern
Joshua Benck
Custodian/Public Facilities Maintenance
Ryan Edwards
Seasonal Landscaper
Ezequiel Garcia
Seasonal Landscaper
Chris Maldonado
Seasonal Landscaper
Yosef Billo
Bus Operator
Essance Brown
Bus Operator
James Collier
Bus Operator
Guadalupe Corral
Bus Operator
Paul Danna
Bus Operator
Mohammed Gelan
Bus Operator
Tesfa Gobena
Bus Operator
Jhonny Jeanty
Bus Operator
Miranda Lewis
Bus Operator
Larry Maldonado
Bus Operator
Rosendo Moreno
Bus Operator
James Pellouchoud
Bus Operator
Irving Sanchez Diaz
Bus Operator
Manuel Santiago
Bus Operator
William Young
Bus Operator
Gabriel Valdez Miguel
Body Mechanic, Body Shop
Simon Kimble
General Repair Mechanic
Lynn Winters
Electro Mechanic LRV
Christopher White
Signal/Traction Power Maintainer
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Saturday work to affect service on A Line | A portion of A Line service will be replaced by shuttle buses Saturday between Peoria and Denver Airport stations due to maintenance on the I-70 bridge near Peña Boulevard and on the overhead catenary wire. | |
Downtown Rail Reconstruction, Coping Panels projects underway | On Sunday, RTD embarked on the largest rail replacement project in its history, beginning full-depth reconstruction of the 30-year-old rail that circles through the downtown loop. In addition, the Coping Panels Project along the Southeast Corridor has resumed at the same time. As a reminder, L Line service has been suspended through mid-September, with D and H lines being diverted to Union Station for the same duration. Read the latest updates by clicking the link below. | |
Join a webinar Friday about mental health awareness at work | |
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Join RTD’s Wellness Team and employee assistance program Resources for Living for a free, hourlong webinar on the importance of taking care of mental health. The event, which focuses on how to grow awareness of mental health issues in the workplace, takes place at noon on Friday. Topics to be discussed include:
- Mental health statistics in the workplace
- Tools to help someone experiencing mental health issues
- How to have hard conversations
- Ways to offer support
The webinar will be hosted on Microsoft Teams. RSVP by clicking the link below. Employees without access to a PC are invited to attend via the computer lab in the Sloan’s Lake classroom at District Shops.
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Join engineer Caitlin Arnold and construction manager Kim Neyrinck at 11:30 a.m. Thursday on Microsoft Teams as they provide a refresher on the Downtown Rail Reconstruction Project. Click the link below to join the session tomorrow morning.
Can't make it? The Lunch-n-Learn will be recorded and uploaded to the Hub to view after the session.
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Free MetroRide is temporarily in service | Due to the impacts of the Downtown Rail Reconstruction Project, RTD has temporarily reinstated the Free MetroRide as of Sunday. The Free MetroRide provides service between Civic Center and Union stations along 18th and 19th streets seven days a week. | |
Join Mitch Pullam, Manager of Safety and Compliance, and Transit Environmental Specialists Tara Galanski and Sam Kuhr as they share details about the Environmental Management and Hazardous Material program at Facts-n-Snacks, at 2 p.m. Thursday on Microsoft Teams. Bookmark the link below to join the session! | |
Current and upcoming solicitations | RTD has a number of solicitations currently underway at the agency or planned for the near future. To view and download current solicitations, see upcoming opportunities, and review pending and awarded contracts, follow the links below. | | |
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Debra's Quote of the Week | |
“The one who wins all the time is great and powerful, but the one who has been trampled on and fallen is who I admire most.”
— Michelle Kwan
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