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BCHA Marks Historic Partnership with Mexico: Message from BCHA President & CEO, Ingrid Jarrett

Dear members,

Today, I am delighted to officially announce the launch of our labour mobility pilot project with the Government of Mexico that will address our industry's pressing workforce shortage by placing 100 skilled Mexican workers in accommodations across British Columbia.

This initiative not only helps alleviate the skilled worker shortage in our province but also provides valuable opportunities for Mexican workers to enhance their skills and training. We are committed to delivering innovative solutions to support our industry's workforce needs, and following the overwhelming success of our partnerships with both the Consulate of Barbados and the Consulate of El Salvador, we are certain that this partnership is a significant step in that direction.

Today, at the Consulate of Mexico, we had the honor of announcing this pilot project in the presence of key representatives, including Roberto Velasco, Chief Officer for North America Unit at the Ministry of Foreign Affairs, Berenice Diaz Ceballos, Consul General, Alison Langford, BCHA Workforce Strategist, and the Hon. Lana Popham, Minister of Tourism, Arts, Culture and Sport.

This collaboration is particularly significant as our industry continues to recover from the challenges of the past three years. By filling labor shortages and extending tourism opportunities, this pilot project benefits both hospitality employers and foreign workers eager to advance their careers.

The recruitment efforts will be led by Mexico's National Employment Service of the Ministry of Labour and Social Welfare, in coordination with the Ministry of Tourism of Mexico. Alison Langford, BCHA's Workforce Strategist, will assist in identifying hiring employers and placements. Each worker will have an individual contract with their employer, receiving on-the-job training and suitable housing. Employers must comply with the Certificate of Registration, part of the Temporary Foreign Worker Protection Act, and be members in good standing with the BCHA and Service Canada.

For any operator interested in this program, please connect with BCHA Workforce Strategist, Alison Langford at alison@bcha.com.

This exciting partnership opens doors for both our industry and the skilled Mexican workers who will join us. Together, we are creating a brighter future and fostering professional growth. Thank you for your continued support.

Warm regards,

Ingrid Jarrett

President and CEO

British Columbia Hotel Association

Click Here to Read Press Release

The BCHA Proudly Introduces Two New Team Members

We are delighted to announce two valuable additions to our team at the BCHA. Please join us in extending a warm welcome to Anu Saini, our exceptional Member Services Coordinator, who will be providing coverage during a maternity leave, and Rishil Kishinchandani, our talented Communications Administrative Coordinator. With their expertise and enthusiasm, we are confident that they will play integral roles in our ongoing efforts to support and elevate the hospitality industry.


BCHA and Partner Organizations Form Working Group to Protect Patios

BCHA, along with partners ABLE BC, BCRFA, and Restaurants Canada, met with the City of Vancouver to address the backlog and impractical timelines for liquor licensees' patio applications. A working group will be formed to expedite the process of making temporary patio approvals permanent or adjusted. Our aim is to remove current restrictions and support restaurants in recovering profitability. Together, we are advocating for a swift resolution to benefit the hospitality industry.

Last Chance! BCHA Summit Survey Feedback

We're looking for feedback to make next year's BCHA Summit an even better event! Please complete your survey by midnight May 16th!




World Travel and Tourism Council's (WTTC) 2023 Economic Impact Research

The World Travel and Tourism Council (WTTC) has released its 2023 Economic Impact Research (EIR), revealing a strong post-pandemic recovery. The latest data shows that the sector is projected to contribute $162.6 billion to the Canadian economy this year, marking a 17.2% increase from last year and coming close to the pre-pandemic peak of $173.9 billion in 2019. Additionally, WTTC forecasts the creation of 90,000 jobs in the travel and tourism industry this year, almost recovering all the jobs lost during the COVID-19 pandemic, reaching a total of 1.64 million jobs.



Preparing for Summer Heat with go2HR

Protecting workers from heat stress is crucial as temperatures rise. Heat-related illnesses, like heat exhaustion and heat stroke, can be severe and even fatal. However, with proper preparation, these illnesses can be prevented. Our partners at go2HR have compiled valuable tips to support workers in staying safe.


Is Your Compensation Competitive?

If you want to attract, recruit, and retain skilled workers for peak performance in your workplace, you need to know that your total compensation package is competitive. Tourism HR Canada has released its latest Canadian Tourism Sector Compensation Report, along with a new, interactive dashboard.


Prince George | SDECB Recruitment Workshop

Do you need support with recruiting? Are you located in Prince George? The SDECB will be hosting a workshop from 3-4pm on May 31st. You will gain information on how to navigate immigration and work permits to recruit candidates easily and quickly (LMIA-exempt) and

how to use marketing to attract and hire talents


Do You Have an Emergency Response Plan? Refresh on Best Practices

Minimizing risk is the greatest way for anyone operator to protect it's property. Having an emergency response plan is the first step in doing so. Get a refresher on best practices for emergency response at the link below and visit the entire BCHA collection of videos on our website.



Uber Approved to Begin Operating Outside Lower Mainland in B.C.

More than three years after it began operating in Metro Vancouver, ride-hailing giant Uber has received approval to operate elsewhere in British Columbia.



Chard answers Victoria call for more hotel rooms

Advocates urge provinces to follow Quebec's lead in crackdown on illegal Airbnbs

'It's a matter of paying people enough': Federal tourism minister says labour crunch was a long time coming

Could automation be the answer to staffing shortages?


Build Stronger Teams with Tourism HR Canada

Breaking Down Barriers: Improving the Workplace Experience for Neurodivergent Canadians

Restaurants Canada Appoints Kelly Higginson as New President and CEO

Become a BCHF Board Director - Submit Nomination by May.15


ABLE BC Member Webinar: Gratuities – Have the Rules Changed?

Thursday, May 18, 2023 at 10:00 am-11:00 am

Tickets: FREE for ABLE BC members. $10 for non-members.

Log in to the member portal to access event registration.

Dark Side of HR: Tackling Workplace Harassment and Bullying

May 17, 2023


Risk and Resilience in the Built Environment 

May 18, 2023 

Learn More

Your Guide to Joint Health and Safety Committees

May 25, 2023


21st Annual Coast Hotels Shuhachi Naito Golf Classic July 13


BCHF Vancouver Golf Tournament
July 17, 2023 | Vancouver
BCHF Victoria Golf Tournament
August 23, 2023 | Victoria


Cleaning with Knight Hub

Held during the Summit Spring Fling, the BCHA team and Board of Directors proudly recognized the achievements of our industry with the BCHA Awards of Excellence. A total of seven awards were presented, including Hotelier of the Year and Hotel of the Year. We applaud all nominees for their contributions in making hotels in British Columbia such phenomenal places to work, visit, and enjoy.


Get Free Quote with Master Care

Master Care takes immense pride in delivering top-notch janitorial and hospitality housekeeping services to over 900 esteemed clients in British Columbia and Ontario. With a steadfast commitment to excellence, they provide tailored programs that precisely meet each client's unique cleaning, housekeeping, and laundry needs. Trust their experienced professionals, bonded and insured cleaning teams, and their dedication to customer satisfaction. Discover the Master Care Difference: personalized service, no long-term contracts, and exceptional results. Contact them today at barjinder@mastercare.com or visit www.mastercare.com for a free quotation on accommodation cleaning.



Blakcomb Springs Suites Celebrates Increase in Guest Satisfaction

Blackcomb Springs Suites is thrilled to celebrate a a remarkable increase in customer satisfaction and Net Promoter Score (NPS) levels year over year. This outstanding improvement is a testament to their dedicated and service-oriented team. The team members at Blackcomb Spring and Suites are committed to providing exceptional service, and they consistently recognize each other for their unwavering commitment to excellence.



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