BCHA Workforce Strategist Talks Hiring Talent in Victoria
BCHA Workforce Strategist, Alison Langford, recently met with accommodators in Victoria to discuss staffing shortages and the BCHA's new Talent Beyond Boundaries refugee resettlement initiative. The purpose of the meetings was to get a lay of the land on what hotels need and to educate members on the Workforce Recruitment initiatives that are readily available through the BCHA. Haven't explored workforce recruitment options? Book a one-on-one with Alison and get hiring today!

Early bird registration has been extended until MARCH 24! The accommodation business event of the year will take place May 1-2, 2023 at Delta Hotels by Marriott Grand Okanagan Resort in Kelowna. Join this two-day forum, featuring a curated marketplace of over 40 vendors; engaging keynotes and breakout sessions; an industry reception at BNA Brewing Co.; and the BC Hotel Association Awards of Excellence! 

Register for On-Demand Customer Service Portal
Enhance your customer service skills with Blue Mountain Solutions' online training portal. This course is designed to help you deliver exceptional service and exceed expectations. Learn about professionalism, special skills, exceptional service, and teamwork at your own pace and on any device. This course is perfect for anyone in the hospitality industry who wants to improve their customer service skills. BCHA members can use coupon code BCHASPECIAL to receive a discount of $141 off the full package of four courses.

To Vancouver Island We Go! Membership Moments
On the road again! Samantha Glennie, Member Services Manager at BCHA, is currently travelling to meet with members across Courtenay, Comox, Nanaimo, Parksville, and Qualicum Beach! From discussing membership opportunities, programs, and cost-saving measures to gathering information on the concerns impacting members, Samantha is your source for support in discovering all that a BCHA membership unlocks.

New Centre for Food, Wine, and Tourism will open at Okanagan College Kelowna
The Province is providing $44.8 million for the centre, which will include modern teaching spaces, tourism programming, food labs, beverage research and development facilities, and common spaces. This will allow Okanagan College to expand hospitality and tourism enrolment by 450 students per year, and culinary enrolment by more than 125 students per year.This will be part of StrongerBC’s Future Ready Plan.

Webinar on Decriminalized Drugs: Risks and Your Duty of Care as a Liquor Primary Establishment
Join ABLE BC & Lorne Folick from Dolden Wallace Folick LLP on March 23 at 10am to learn about the risks associated with BC's decriminalization of certain drugs & your duty of care as a Liquor Primary establishment. Free for ABLE BC members! Non-members can register for $10.

15% Off! Revolutionize Guest Experience with Operto's Hospitality Automation Platform
Operto Guest Technologies offers a hospitality automation platform for hotels, short-term rentals, and multifamily industries. Their suite of technology solutions simplifies access control, check-in, messaging, noise monitoring, housekeeping, and maintenance operations into a single dashboard. Operto Boost is their proprietary hardware solution that updates 'offline' locks to modern, Bluetooth-enabled locks without replacement. Operto integrates with all major hotel PMS systems, and offers a minimum 15% discount to BCHA members. Contact Nicola Graham to learn more.

Debt Relief Support
TIAC is conducting a study with Nanos Research to understand the issue of repayment capacity for CEBA, RRRF, and HASCAP loans among tourism businesses. The study will help TIAC develop strategic advocacy proposals to better serve the sector. If you hold any of these loans, share your concerns with TIAC.

Automation One Offering Exclusive Savings on Printers!
Automation One is offering a special deal for businesses leasing copier/printers from Canon or Xerox. Lease now and get a free one-year service with toners, on-site service, and parts. Also, get discounted color systems at the price of black/white, and flexible lease upgrades. Contact Automation One to streamline your operations today.

Share Your View on Gender Equity Initiatives
WORTH Association is seeking to understand the status of gender equity initiatives, including beliefs and perceptions about equity efforts in British Columbia recreation, tourism and hospitality businesses. Please complete this five-minute survey to share your point of view.

Does B.C.'s Tourism Industry Need Government Help to Recover?

Despite tourism marketers’ best efforts, B.C. continues to attract fewer tourists than it did pre-pandemic. An end to government travel restrictions, restored flight routes and marketing campaigns are helping the province increase its number of international visitors.

BCHA Virtual Event | Greening Your Hotel
Mar.22, 2023
BCHA Summit Returns!
May 1-2, 2023
BCHA Board Chair David McQuinn Named GM of the Year!
BCHA Board Chair and GM at Coast Bastion Hotel, David McQuinn has been awarded GM of the Year at the Coast Hotels Brand Conference! David has been recognized for his exceptional work and dedication to delivering outstanding guest experiences while upholding the brand's core values. He has introduced environmentally responsible ways of running our hotels, initiated discussions about Ambassador rates, and actively supports the British Columbia Hotel AssociationCity of Nanaimo, and Tourism Nanaimo.
BCHA Board Member Madone Pelan Featured In Boulevard
BCHA Board Member and General Manager of Oak Bay Beach Hotel, Madone Pelan, has been featured in the latest issue of Boulevard Magazine. This issue highlights a select group of top entrepreneurs and influencers who are making a significant impact in their respective fields. Madone's leadership and innovative approach in the hospitality industry have earned her this well-deserved recognition. We congratulate Madone on this achievement.

Susie Grynol Named One of Top 100 Lobbyists in Canada
HAC President & CEO, Susie Grynol, has been recognized as a top 100 lobbyist in Canada by The Hill Times for the third consecutive year. This is a testament to Susie's hard work and the impact of the Hotel Association of Canada in Ottawa. The list is generated based on reputation, profile, influence and effectiveness, and we are honoured to have Susie recognized by her peers. With over 5,000 lobbyists on the federal registry, it is a privilege to stand out among policy experts, influencers and advocates in Ottawa. Congratulations, Susie!
Happy 1st Member Birthday!
We are celebrating some serious member milestones and recognizing the following properties and organizations for their continued support! We thank each member for being an invaluable part of the BCHA:

Welcome New BCHA Member | Microtel Inn & Suites
Microtel Inn & Suites by Wyndham Ladysmith Oyster Bay offers modern comforts and excellent service, conveniently located near Nanaimo Airport (YCD) and Nanaimo Ferry Terminal. Enjoy a free hot & cold breakfast, complimentary WiFi, fitness center, and indoor pool with a waterslide. Each non-smoking guest room features a flat-screen HDTV, microwave, mini-refrigerator, coffee maker, desk with ergonomic chair, and ironing amenities. Book a dog-friendly room for an additional fee.

Happy 50 Years to Pacific Sands Beach Resort!
This April, Pacific Sands Beach Resort will commemorate 50 years as a Tofino landmark with $1.2 million investment, exclusive getaway offers, special events and commissioned artwork from renowned Canadian First Nations artist, Roy Henry Vickers. Congratulations to 50 years of success in tranquil Tofino!