Message from President & CEO, Ingrid Jarrett
Please click above or here to watch industry update.
Today's update includes:

  • General Updates
  • Survey | Tourism Growth Strategy - Priorities for Tourism Operators
  • Industry Reacts to Prolonged Border Measures
  • Making Tourism More Accessible in Vancouver, Coast & Mountains Region
  • Celebrating National AccessAbility Week
  • Commemorating National Indigenous History Month
  • New Worker Health & Safety Orientation Checklist | go2HR
  • Register for Self-Guided Tourism Digital Academy by Destination BC
  • Reminder | go2HR New Health & Safety Training Courses
  • Reminder | Share Your Tourism Love May 29 – June 4, 2022
  • News - See more below!
  • BC | Canada News
  • World News
  • Industry Trends
  • Tipping Our Hat to Industry!
  • Destination Vancouver has a new VP, Global Marketing
  • Coast Hotels Gives Back to Covenant House Vancouver
  • Mark Your Calendars
  • Comment Card | Thoughts and Comments from Our Industry
  • Last Laugh | A Little Something to Make Our Members Smile
Survey | Tourism Growth Strategy
Priorities for Tourism Operators
In its recent Budget, the Federal Government stated that “to continue supporting Canada’s tourism sector, the Minister of Tourism will work with the tourism industry, provincial and territorial counterparts, and Indigenous tourism operators to develop a new post-pandemic Federal Tourism Growth Strategy, which will plot a course for growth, investment, and stability.”
Government has initiated national consultations. TIAC will be actively participating in these consultations, including drafting a detailed submission that reflects the tourism industry’s priorities for moving towards growth, investment, and stability. To assist this work, please fill out the below survey.
Industry Reacts to
Prolonged Border Measures
The Federal Government has since responded to criticism of Health Canada’s recent announcement that it was extending existing COVID health protocols at the country’s borders until at least the end of June.

Industry has responded, including the Canadian Airports Council (CAC) recognized some of the steps Ottawa has taken to boost staffing for CATSA and CBSA, but says it’s not enough.
Its interim president, Monette Pasher, said the organization is urging the federal government to take three necessary steps, “to immediately alleviate pressure on the system.” They include:
  • removing onsite mandatory testing from Canada’s airports,
  • removing the Public Health Agency of Canada’s duplicate health check questions at government custom checkpoints and at the international border and
  • removing vaccination mandates for CATSA and CBSA workers.
Making Tourism More Accessible in Vancouver, Coast & Mountains Region
The Vancouver, Coast & Mountains tourism region, managed by Destination British Columbia, and Spinal Cord Injury BC are pleased to announce their partnership to support the long-term growth of accessible tourism experiences in the region. This new agreement will see the two organizations working collaboratively to enhance and promote accessible tourism products and services, helping to address the needs of visitors who identify as having a disability.
Celebrating National AccessAbility Week
National AccessAbility Week (NAAW) is a time to celebrate the contributions of Canadians with disabilities and promote efforts to increase accessibility and inclusion in Canada for both residents and visitors.
Actions you can take:
Commemorating National
Indigenous History Month
June is National Indigenous History Month (NIHM), a celebration of the diversity, history, and culture First Nations, Inuit and Métis Peoples across CanadaJune 21st is also National Peoples Day.

This year, Indigenous Tourism BC is calling on all Canadians to explore #IndigenousBC and our connections to each other in June and beyond. Visit the buttons below to plan your BC getaway and explore additional resources to celebrate the occasion.
New Worker Health & Safety Orientation Checklist | go2HR
go2HR’s health and safety professionals have developed a customizable New Worker Health and Safety Orientation Checklist to make your summer season orientations easy. The checklist covers the regulated health and safety training topics, in addition to a variety of restaurant-specific examples to get you started.
By following a consistent approach to orientation training, you can be confident that you are communicating your workplace responsibilities, hazards, and procedures to all new hires.
Register for Self-Guided Tourism Digital Academy by Destination BC
The online self-guided Tourism Digital Academy program is available until the end of March. This condensed version of Destination BC’s digital marketing program offers B.C.-based tourism businesses maximum flexibility to fit the course into their schedules with unlimited access for six months to digital marketing instruction videos, templates, and resources.

Designed for business owners or their marketing team members, this comprehensive program is focused on providing practical, actionable guidance to complete your digital marketing plan.
go2HR New Health &
Safety Training Courses
Do you want to know more about managing stress at the workplace or how to respond to difficult customers? Are you responsible for hazard identification or implementing a violence prevention policy at your workplace?
For a limited time, go2HR is offering four training courses through the Canadian Centre for Occupational Health and Safety (CCOHS), FREE for BC’s hospitality and tourism industry!
Courses include:
  • Stress at the workplace
  • Dealing with difficult customers
  • Hazard identification and investigation
  • Violence in the workplace: Establishing a prevention program
Reminder | Share Your Tourism Love
May 29 – June 4, 2022
Tourism Week is an annual invitation for all tourism partners to come together to champion and promote Canada’s destinations, tourism businesses, and employees – from coast to coast to coast.

Operators and communities around BC are encouraged to share their Tourism Week celebrations on social media using the hashtags #BCTourismCounts and #GreenMeansGo.
The Tourism Industry Association of Canada has created a toolkit with resources to make it easy to share Tourism Week.
Destination BC and TIABC have provided a toolkit with B.C. specific resources.
TIABC created a series of Value of Tourism Videos that you can share through your channels:
Industry News & Quick Links
Tipping Our Hat to Industry
Destination Vancouver has a new VP, Global Marketing

Destination Vancouver has announced that Stefan Hawes is joining the organization as VP, Global Marketing, effective June 1. 

Stefan comes to Destination Vancouver with a solid combination of leadership, practical skillsets and global experience – the coveted mix needed for this role.

Holding senior positions from president to general manager to freelance consultant, and with other key roles in between, Stefan’s strategic thinking has been matched with execution across every creative and content arena, all focused on client and partnership building and retention.

And although he’s lived globally, Stefan’s a Vancouverite through and through, with a great passion for the city -- a perfect fit for a fabulous organization. Congrats Stefan!
Coast Hotels Gives Back to Covenant House Vancouver

Coast Hotels has long recognized the important work that Covenant House Vancouver does for youth in the community. The hotel chain recently invited all of its annual Brand Conference attendees to donate a tee shirt to support the organization and encourage others to do so as well.

We congratulate Coast for collecting 68 tee shirts for donation. Please visit your Covenant House to give.
Mark Your Calendars
May 26 - June 4
Host: Canadian Congress on Disability Inclusion (CCDI)
Wednesday, June 8 | 8:30 AM  4:30 PM
Partner: Tourism Industry Association of BC Special Offer – Save $100 with promo code TIABC40.
Comment Card
EMC Team Goes Back East
National Leave the Office Early Day!
Tourism Showcase
Understanding Control
Last Laugh