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Dear HCP4,

 

We are excited to share news of upcoming improvements to our event registration and facility reservation system for all Harris County Precinct 4 community centers and parks. Starting July 18, the new ActiveNet system will provide a more comprehensive and user-friendly process. Please note facility and event space reservations will not be accepted from July 1 to July 17 due to the transition to the new system.


Improvements include:

  • Easy-to-use family management platform. Register multiple family members simultaneously; share a single account while managing activities individually.
  • Online payments and the ability to store credit cards on file through a secure system.
  • Waitlist transparency.
  • Access to view assigned instructors for classes and activities ahead of time.
  • Easy-to-use search capabilities by location, event, and activity.

All current account holders will automatically receive an email on July 18 with a link to your ActiveNet account, and a prompt to create your new password. Please follow the steps to activate the new account. Access to all current accounts will end on Thursday, July 1. All previously booked reservations will automatically transfer to our new system and be visible through your new account beginning July 18.


Moving forward, all activities requiring registration, as well as reservation of facility space, must be done online.


While this is an adjustment from our current practice, our reservation specialists are here to help. Community centers will offer in-person account setup support after the launch. If you can't join us in person, you can watch this instructional video or email/call one of our reservation specialists at Reservations@hcp4.net or 281-353-8100.


Thank you,

Your Precinct 4 team

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