Libsyn Support Stats Notice
Dear Producer

While reviewing your account we discovered a bug that was providing you access to the advanced stats package when your account qualifies for the basic stats package.

In other words our mistake has been allowing you access to more in-depth reporting than what you are paying for.

At this time we would like to notify you that on January 7th we will be resetting your stats package to the appropriate basic level as defined in your hosting package. 

To view what your basic stats will look like please visit this knowledgebase article.

How to Keep Advanced Reporting
If you would like to keep the advanced stats reporting please upgrade your account to the App 400 level and all advanced level stats will be available again. You can visit this link for step by step instructions on how to upgrade your account.

You can also contact support@libsyn.com if you have any questions about upgrading your account. Again, we will be resetting your account to its appropriate basic stats level on January 7th 2013.

Sincerely,
 
Libsyn Support Team