IWC Newsletter | May 2020
IWC UPDATE
Your monthly rundown of happenings and key information
June 2020
IWC is here for our communities in this time, and during the COVID-19 pandemic our Health & Wellbeing Complex in Bundaberg has the following services and operations open Monday-Friday. We ask everyone to respect social distancing.
For National Reconciliation Week 2020, we have moved the celebrations online.
Reconciliation in Action is embedded in IWC operations all year round, and on our website you will find a range of resources which share First Nation culture with everyone in our communities.
The new resources are at https://www.iwc.org.au/reconciliation-in-action-1 , where you can find a virtual walkthrough of Indigenous artefacts, and also of the 80m-long pictorial screens that wrap the building, and the artworks used to create them. Find out about Healing Circle Work, Cultural Responsiveness Training, symbolism in Aboriginal Art and the Taribelang language of Bundaberg region. Plus, view Sand Stories created by an Aboriginal Elder.
Reconciliation in Action is delivered right across IWC's operations every day, and IWC is privileged and honoured to share the stories of Traditional Owners and Elders through this page. As part of the online content created for Reconciliation Week 2020, we share interviews by IWC's Alasdair Young from the March 2020 Lighting of the Pictorial Screens event held at IWC Health & Wellbeing Complex in Bundaberg, Queensland. He speaks with local Traditional Owners and Elders, and artist Jacky Poulter who created the paintings used for the 80m-long pictorial history wrapping the streetscape of the IWC Complex.
IWC is Aboriginal community-controlled, non-government and a Registered Charity
Tune into IWC Community Connect
Tune in to Coral Coast Radio 94.7FM from June 1 to hear the regular IWC Community Connect segments. You'll hear about our services and programs, which include Medical & Health, Family & Community, including the NDIS Local Area Coordination Team for Bundaberg region, and Cultural Services. We also catch up with IWC Pharmacist Tim Spargo. 94.7FM is a community radio station manned by volunteers.

IWC is the Primary Sponsor of Coral Coast Radio 94.7FM
IWC Medical Centre consultations
IWC Medical Centre is open, but please ensure you make an appointment by calling 1300 492 492. Telehealth and phone consultations are available. If you have an appointment at the Medical Centre, please arrive at least 10 minutes early to allow for the screening processes which take place during this period.

IWC Medical Centre is supported by funding from the Department of Health, Queensland Health and CheckUP.
AOD Counselling is available
IWC's Alcohol and Other Drug counselling support service is currently supporting people in our community via phone consults, due to the COVID-19 restrictions. To speak to one of our counsellors, contact IWC on 1300 492 492, or click here to learn more.

The IWC AOD program is supported by funding from the Department of Prime Minister and Cabinet.
Support drug research with a survey response
You are invited to complete a survey which is part of a project being delivered by  QNADA  (the Queensland Network of Alcohol & Other Drug Agencies) in collaboration with  QuIVAA  (Queensland Injector's Voice for Advocacy and Action) and  QAIHC  (Queensland Aboriginal and Islander Health Council). 
Everyone who completes the survey will be eligible for a $30 electronic gift card, provided that they:
- Are a Queensland resident
- Are someone who either currently or has formerly used illegal drugs
- Answer all questions
- Provide a name and email address to receive gift card
The survey can be accessed at: https://www.surveymonkey.com/r/DXJ35KJ


IWC sits on the Board of QNADA.
Dietitian visiting North Burnett
The visits by IWC Accredited Practising Dietitian Chloe Bauer (pictured) are continuing during the COVID-19 pandemic. This important service is available to all people across North Burnett. For more information and to book appointments please contact the North Burnett clinic on 4161 4800 or 1300 492 492.Please note that additional screening is in place, and courtesy transport is not available at this time.

IWC North Burnett operations are supported by funding from the Department of Health, Queensland Health, CheckUp and the Department of Prime Minister and Cabinet.
Cafe open for up to 10 people
IWC's Guava Cafe is now open for dine-in coffees, snacks and meals, as well as takeaway. Come in between 10.30am and 1.30pm weekdays.
And don't forget, each Thursday we offer a delicious roast lunch. Pre-bookings required - just contact us on 1300 492 492

Guava Cafe is a social enterprise operation within the operations of IWC, a Registered Charity.
More disability initiatives during pandemic
Minister for the National Disability Insurance Scheme Stuart Robert has announced further initiatives to support NDIS participants and disability providers during the coronavirus pandemic. 
or the next five months, eligible participants will be able to flexibly use existing NDIS plan funding to purchase low-cost Assistive Technology, including smart devices, to enable continued access to disability supports through telehealth and telepractice while physical distancing regulations are in place for coronavirus pandemic. This new development is important for ensuring NDIS participants remain connected to their services and disability supports. 

IWC has closed the NDIS LAC office at the IWC Health & Wellbeing Complex in Bundaberg to the public until further notice due to COVID-19. Bookings will be postponed or completed by phone in keeping with government response measures to the COVID-19 pandemic.
If you require NDIS support urgently please contact us on 1300 492 492.

IWC is the Local Area Coordinator for the NDIS in Bundaberg region.
Dental here for essential treatment
IWC Dental is open to patients with essential dental needs during the COVID-19 pandemic. We do ask patients/clients to reschedule all non-essential appointments to a later date. Call 1300 492 492 to make an appointment, or learn more about IWC Dental here.

IWC Dental Practice is supported by funding for the Child Dental Benefits Scheme from the Federal Government.
Midwife services available
IWC's Midwifery services continue during the COVID-19 pandemic, with additional screening and social isolation protocols in place.
To make your appointment call IWC on 1300 492 492.

I WC's Midwifery services are supported by funding from CheckUP , the Department of Health and Queensland Health.
Indigenous Genomic project
Knowing your strengths and weaknesses is a key part of maintaining wellbeing over the course of a long and happy life, and IWC is pleased to support efforts to assist Indigenous people in this space. QIMR Berghofer’s Indigenous Genomic Health Literacy Project is a project delivered in partnership with the Queensland Aboriginal and Islander Health Council (QAIHC), Aboriginal and Torres Strait Islander Medical Services and Queensland Health to establish an Indigenous Genomics Community Group (IGCG).

Cultural Responsiveness Training
Cultural Responsiveness Training is available online through www.culturalhealing.com.au and you can self-enrol easily. This is delivered in partnership with Kultchafi Services. CRT is a comprehensive course based on real-life vignettes and addresses key areas that relate to everyday life and prevent effective communication and access to Indigenous peoples.
Pick up the phone for help - here are the numbers

If you need health advice during this pandemic you can call 1800 022 222 to speak to a Registered Nurse on the healthdirect 24/7 hotline.

If you're seeking information on Coronavirus you can contact the 24/7 Coronavirus health information line on 1800 020 080.

If you're feeling anxious or a change in circumstance has left you feeling disconnected, Beyond Blue can be contacted on 1300 22 4636.