Video Not Working?

We're not talking about accidentally having the camera off. To check your video device settings:

1) Verify that your device video settings are correct by using the Camera drop-down.

2) Select More video effects and settings > Settings if you need to dive deeper into the issue.

Still not working? Try This >

(5 min read)

Audio Not Working?

We're not talking about accidentally staying muted. To check your audio device settings:



1) Verify that your device audio settings are correct by using the Mic drop-down.

2) Select More audio settings if you need to dive deeper into the issue.

Still not working? Try This >

(5 min read)

The problem: Being interrupted by random notifications from meetings previously attended or unimportant chats.



The solution: Determine how, when, and where your notifications appear, turn off specific messages, customize settings for channels and chat, and so on within Teams Settings.

Specifically, you can "mute" notifications during meetings and calls so you're not interrupted. Within Teams, select Settings > Notifications and activity > under Display ensure that Show notifications during calls and meetings is unchecked.