The following message is sent on behalf of Information Systems (IS) This information is regarding an upcoming network upgrade, which may result in a brief disruption in Wireless and Wired Network connectivity.


Dear Students, 


On Tuesday, May 23, 2023, between 2:00 a.m. - 4:00 a.m. Information Systems will be performing Wireless and Wired Network maintenance. IS will be migrating the Wireless Access Points to a new Wireless LAN Controller (WLC) infrastructure. The current WLC infrastructure is nearing the end of manufacture support. The migration is necessary to operate on hardware supported by the manufacturer.


During this time Wireless and Wired Network services, specifically within Angelou, Collins, and Luter residence halls, may experience intermittent interruptions. We expect no user impact after this maintenance period. 


If you have questions regarding this communication or experience any issues, please contact the Information Systems Service Desk at help@wfu.edu, 336-758-4357 (HELP), or send us a message via LiveChat.


We are here to support you and appreciate your patience as we make these important updates.



Information Systems


Office of Residence Life and Housing | Wake Forest University
336-758-5185 | housing@wfu.edu | rlh.wfu.edu
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