IMRF often uses Alerts and Secure Messages as resources to communicate to employers. These messages are delivered to active Authorized Agents and designated users (including the Security Administrator and Web Assistant) through Employer Access. Since they are formatted and presented differently, Authorized Agents and designated users should be familiar with the distinctions between an Alert and a Secure Message:
- An Alert is a short message that appears at the top of the screen after a designated user logs in to Employer Access.
- A Secure Message, shown below, is generally a longer notice posted for any designated user in the Secure Message Center of Employer Access. When IMRF posts a Secure Message to an employer, a separate email is also sent to the email address associated with the user account. This email alerts the designated user that a new message is available in Employer Access. (Note: This email only notifies the designated user of an unread message. It does not contain the complete message).
All designated users are reminded to frequently
log in to Employer Access to retrieve important messages and documentation from IMRF.
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