March 2021

Friends, How lucky are we to work with you and your team? Here at ASuperior Contact Center, we pride ourselves for being on guard 24•7•365 to keep your customers happy and your business running smoothly.  Know of someone who could benefit from our services? If so, please tell us about it and share our social page with your friends! Did we mention there is a $50 credit for referrals? How Lucky! ASuperior Contact Center is here to support you and your team. If you have any questions about services we offer, we'd love to connect! Email or call us at 1.800.344.6470.  Lots of Luck, The ASuperior Team

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Help us serve your callers by relaying relevant and updated information. Let's clean up and refresh your FAQs and scripts! CUSTOM FAQ Give us basic FAQ’s to assist your callers. You probably know the most commonly asked questions for your business. Empower our receptionists to provide ASuperior service by giving us answers to your FAQ’s. • Do you give free estimates or consultations? • Do you have after hours service fees? • Do we need directions or landmarks near your location? • Are you running ads or specials that we need to be aware of? • How can your clients pay their bill? Mail, online, dropbox, ACH? CUSTOM CALL FLOW Customize your callers experience. Use our scripts or customize your own. Different types of calls require different information. Use our standard call flow or create your own! Planning a well-researched call flow gives our receptionists the advantage of assisting your clients with ease.  Request An Update

Office Closure? Let Us Know!

Is your office closed on Good Friday? Easter? Spring Break? Inclement weather, office closure plan? We are here to support you when the unexpected happens, but please let us know in advance when you can. Let us know of any changes in your schedule, so we may inform and serve you and your clients effectively. Email Us Your Hours

Appointment Setting Scheduling appointments doesn't have to be complicated - simplify your day with efficient tools like Calendly. Calendly helps you schedule meetings without the back-and-forth emails. It is easy and affordable! Our agents are Calendly experts and ready to partner with you to simplify all of your appointment setting needs! Learn More How We Can Work Together

Industry News

Telecoms’ List of Innovative Companies to Watch in 2021 Wherever you are reading this, every country has rightly cheered its frontline healthcare workers over the past year amid the coronavirus pandemic. But just as vital have been another frontline group; those people and companies keeping us connected when we’ve needed it most. In this feature, Telecoms will be looking at some of the vendors delivering the innovations that are enabling people to work, learn, and live, even in the midst of a global pandemic.  Read The Article

What is 6G, How Fast Will It Be, And When Is It Coming? 6G is already generating headlines in the world of technology, but what is 6G, and when will you be able to get it? Right now, 5G is (just about) here. You can buy a 5G smartphone, and enjoy all the benefits of a 5G data connection today. However, technology never stops, and there is talk about the next step in the world of mobile connectivity — 6G. There’s a growing amount of 6G information out there, and much of it is built around just a few reports and studies. Let’s clear some things up about 6G, and find out what the state of this future tech really is. Read The Article

Connect With Us & Join the Conversation Our clients are important to us, we love connecting on social media and being apart of their lives. We keep our social media channels up-to-date so you are always informed with the latest updates. Not only do we share news about ASuperior Contact Center on our social media, but we also share business and communication tips. Come join in on the conversation! ‌ ‌ ‌ ‌ ‌