Latest Broker Bay Updates

Feature Enhancements

Update to 'Join Brokerage' Email Notification Verbiage

Users will receive a generic message now when invited to set up their account to prevent any confusion about features.

Bug Fixes

Display Images Attached to Announcements

Images attached within an announcement (Admin tab → Send Announcement) were not properly displaying in the announcement preview or the email sent to agents. Fixes have been made to ensure any images that were uploaded as part of an announcement are included in the announcement preview and email notification.

Disappearing Chat Tool

The chat tool would disappear once clicking the Send Brokerage Announcement call to action which appears to the sender when messaging 20+ users, requiring manual intervention (clear cache). Fixes have been made so that the chat tool no longer disappears.

Learn more about BrokerBay’s Chat Tool🎥

Dashboard's Showing Settings Access Type: Supra eKey

After the initial fix released on April 22, to address Supra eKEY not appearing as an access type option in the showing settings notification modal for all agents, Product recognized additional fixes were needed for agents of select brokerages. The issue impacted agents specifically associated to brokerages without a SUPRA plan feature selected in the backend.

While additional fixes were implemented, Supra eKEY remained available for these agents in both web and mobile’s Showing Configuration page accessible to agents via their listings landing page.

External Booking Screen Error "Cannot read properties of undefinied..."

A single agent report of a cannot read properties error when attempting to book on a specific listing via MLS led to an investigation. The cause was identified as an issue of having the BrokerBay Admin account being added in error as a listing contact. Adjustments to the backend logic have been made platform wide to prevent this from taking place for all agents.

(Mobile) Opening User Profile Contact - Blank Phone Number

A single agent report of an inconsistent experience accessing other agents’ contact details via the mobile app, where a phone number would not appear was investigated and a fix implemented platform wide to ensure this doesn’t take place for others. Selecting the phone number contact method will display the phone number without any issues.