4th October 2016
8:30am to 7pm

Park Plaza Victoria
London
SW1V 1EQ

Ticket Offers
Close in 10 Days!


Early Bird Places   
(save £50) 

3 for 2 Group Offer 
(save £239)

4+ Team Offer
(save 1/3)

 *Association & Membership Professionals Only 
Focusing on Online Member Engagement?  
Our Next Conference Can Help. Join Us! 
Hello

Enhancing online member and non-member engagement is one our key goals in 2016. In response we address this critical topic at our next national conference.
 
In this update we highlight nine of our online engagement focused sessions, introduce a selection of our membership and association expert speakers and update you on the latest conference developments.  

Why attend? In just one day we'll cover a diverse range of critical online and member focused online topics (via 33 pick and mix educational sessions) that will enable you to harness the web to drive membership engagement, value and growth.


Offer: A limited allocation of Early Bird (£50 off), Group (3 for 2) and Team 4+ (1/3 off) places are available* until 12th August

 
I hope that you read this update with interest and look forward to seeing you at conference!

Richard Gott
Founder, MemberWise

*Available to practicing membership and association professionals only and discounted places are allocated on a 1st come 1st served basis 
In This Conference Update:
Introducing our Online Member Engagement Focused Seminars...Keynotes




- Our First Steps Towards Delivering Targeted, Engaging & Personalised Online Member Content (The SET Story)
- Sarah Morgan, Head of Digital, Society of for Education and Training (SET) 
    
- The Business Value of UX (ASA)
- Jonathan McLellan, Online Communications & Marketing Execuitve, Advertising Standards Authority (ASA)

- The Elephant in the Room (Online Member Engagement)
- Kerrie Fuller, Law Society / Richard Gott, MemberWise / Heather Forrester, RbD

- Why Membership Bodies Need to Be Seen and Remembered in Order to Succeed on the Web (CIPD)
- Laura Harrison, Director of Strategy, Chartered Institute of Personnel and Development

- Online Member Engagement - taking a smart approach to matching, engaging and converting event attendees (Ramblers)
- Janine Chamberlain, Head of Retention and Recuritment, Ramblers

- Internal Digital Engagement: the foundation for customer empowerment
- James Murphy, Director, Global Communications, Royal Institution of Chartered Surveyors

- Personalise for Engagement (Law Society of Scotland)
- Justin Henderson, IT Projects & Database Manager, Law Society of Scotland

- Digital Membership Democracy - Optimising Online Engagement & Participation
- David McCann, Head of Digital Communications, Open University Students Association

- How to Connect, Engage and Grow a Truly Global Online Member Community
- Judith Duncan, Marketing and Membership Executive, Entrepreneurial Scotland  


 
Introducing Laura Harrison, Director of Strategy, CIPDengage

Meet Laura Harrison. Laura is the Director of strategy at the Chartered Institute of Personnel and Development (CIPD) and she will present with Simon Kanter from the Haymarket Network  on why membership organisations and associations need to be seen and remembered in order to succeed. Her session will introduce the risk of over personalisation, showcase the use of member publications as poster websites to drive member engagement, and update on the CIPD's work in this area. More...
Introducing Janine Chamberlain, Head of Retention & Recruitment, Ramblers
Meet Janine Chamberlain . Janine is the Head of Retention and Recruitment at the Ramblers and a long standing advocate of the MemberWise Network. She will present on taking a smarter approach to matching, engaging and converting event attendees online. She will explore practical ways to drive online conversions and outline how the Ramblers is taking this approach and achieving great results.  She will also provide her top tips driving event participation via the web. More...  
 
 
Introducing Rob Smith, CEO, IndigoBlue

Meet Rob Smith.  Rob is the CEO at IndigoBlue (Official Strategy Sponsor). His all-delegate keynote session will be of particular interest if you are looking at exploring more advanced and structured approaches to online member engagement. He will explore disruptive technologies and digital member engagement models that will help you to take member engagement and value to the next level.  This session is not to be missed! More... 
Speakers will Represent the Following Organisations & Case Studies



30+ association and membership professionals/experts will represent organisations/case studies including: 
 
- Advertising Standards Authority (ASA)
- Association of Optometrists (AOP)
- British Blind & Shutter Association (BBSA)

- British Institute of Radiology (BIR)
- Chartered Institute of Library & Information Professionals (CILIP)
- Chartered Institute of Management Accountants (CIMA)
- Chartered Management Institute (CMI)

- Chartered Institute of Personnel & Development (CIPD)
- Chartered Institute of Public Relations (CIPR)
- College of Occupational Therapists (COT)
- Education and Training Foundation (ETF)
- Entrepreneurial Scotland
- Institute of Directors (IoD)
- Girlguiding Scotland
- Girlguiding UK
- Girlguiding Scotland

- Hiive
- Law Society of Scotland
- Open University Students Association (OUSA)
- Ramblers
- Royal College of Midwives (RCM)
- Royal Institution of Chartered Surveyors (RICS)
- Society of Trust and Estate Practitioners (STEP)

NEW - Digital Hacks HACKS


 

This year we introduce a 100% delegate led problem-solving seminar stream.

This innovative new seminar track will provide maximum networking potential and targeted peer-to-peer content, insight, recommendations. Topics will include:

- Automated emails - what are the most important triggers?
- How to measure member focused content in a SMART way
- Reaching non-members online & driving online new member acquisition
- How to rocket power online member journeys & experiences to drive value/growth
- Online social networking/media - Smart ways to measure success & establish when to stop/go
- Transitioning content & key member benefits online - Avoiding the bear traps
- Creating member personas for online activity, why bother?
- Living dangerously, which wacky digital tool do you think has some potential for member organisations? 

(Official Supporter: Fonteva)

 
Introducing our Online Solutions Trade Exhibition


 
Our Online Solutions Trade Exhibition returns in a bigger format this year and will include up to 34+ leading sector providers.

Pixl8, YourMembership, Abacus e-Media, Mi-Voice, Fonteva, Trillium Systems, THINK, Access Group, Silverbear, Hiscox, (c) Systems Global UK, ASI Europe, Electoral Reform Services (ERS), UK Engage, Page Lizard, Adapta Consulting, NetCel, iFinity Plc and more...

The exhibition will be complimented by our dedicated Provider Showcase where a leading providers will showcase their online solutions. If you are horizon searching for a new online solution this new seminar stream will save you and your organisation significant time and effort.

Providers - Would you like to take part as an exhibitor or sponsor? Please Contact Us for further information on exhibitor and sponsorship opportunities and a copy of our Official Stakeholder Guide.
NEW - Provider Showcaseshowcase


 
We curate our conference programmes based on member demand. You asked for the
opportunity to 'get under the bonnet' with the latest solutions (particularly CRM systems) and save time when horizon searching for new providers at this year's conference.

In response we launch a NEW and dedicated Provider Showcase seminar track. Each 30 minute session will showcase a solution from the leading sector providers. Participants inlude: 

ASI Europe / Silverbear  / YourMembership / Trillium Systems

Further leading providers will be announced over the coming weeks.

Providers - Would you like to take part? Please Contact Us for further information. 
Introducing our Official Sponsors...
In Partnership with:




Official Sponsors:
 


Silver Bear




Online Membership Services Sponsor
Online Engagement 
Sponsor 
Strategic
Sponsor
Online Growth
Sponsor


 
Official Supporters: