Quality Connection
News and Updates for Brokers

December 20, 2023

Happy Holidays From QualChoice!

I would like to take this opportunity to thank our brokers for a wonderful 2023. Each one of you has been key to our success as we have exceeded expectations and sales projections all year.

We greatly appreciate the business that you have placed with us this year, and we strive daily to earn your trust with outstanding service and support. We listened to you and implemented suggestions such as the QualChoice National Network on our metallic plans. We look forward to continuing our partnership in the year ahead as we work to constantly improve and expand our insurance offerings.

Most importantly, I wish you a very happy holiday season and a wonderful new year.

Tracy Matson, Sales Director

Tools to Help Members Manage Their Benefits

We want to make it easy for our members to manage their benefits wisely. The Member Handbook is a great resource for members to learn how to use their QualChoice benefits.

  • View and download the Member Handbook.in English or in Spanish.
  • Members can view full details about specific health plans and print official plan documents by signing in to My Account and selecting Your Benefit Booklet.
  • For additional tips and helpful information, visit our Member Learning Center on QualChoice.com.

Resolving to Kick the Nic in 2024? QCARE Can Help!

To support our members’ efforts to quit tobacco use, QualChoice offers a free 12-week Kick the Nic! program, available to all new and renewing QualChoice members.*

Our Kick the Nic! program includes:

  • The services of a health coach trained in tobacco cessation
  • Voucher for two free doctor visits with no co-payment
  • Voucher for free smoking cessation medication (Chantix®) if prescribed
  • Voucher for nicotine replacement therapy if prescribed

A report from the Surgeon General’s office showed that after six months, 33% of smokers using smoking cessation medication had succeeded in quitting. Kick the Nic! has shown an even better rate at 39%!

Learn more about our QCARE programs

Download the Tobacco Cessation Program Overview (PDF)

*NOTE: Programs vary by employer group and benefit plan. Members should check with their benefits administrator.

2024 Plans and Rates Information

The 2024 Plans information is available on our website:



Contact your Sales Account Manager or Account Service Representative (PDF) for more information.

Flu Season Reminder

QualChoice members can get the flu vaccine at any network pharmacy or provider's office. No copayment is required. Get more facts about the flu at QualChoice.com.

Holiday Schedule

Our offices will be closed on the following days:

  • Friday, December 22
  • Monday, December 25
  • Friday, December 29
  • Monday, January 1

We wish you all happy holidays and a healthy new year!

Updated Forms

Make sure you are using current QualChoice forms, please download from the Broker Forms page at QualChoice.com each time you need to use one.

View Broker Forms.

In the Media

The Log Cabin Democrat recently featured our article on Making Comfort Foods Blood-sugar Friendly. For more health tips and information, visit QualChoice.com/news.


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