There was a recent glitch in the Horizon benefits system that occurred on October 16, 2023. 

The hospital sent out an email to assure members that your benefits remain unaffected by this issue. Any claims you have submitted or will submit during this period will be processed as usual.


Should you have any questions or require assistance, please contact Horizon at (800) 355-2583.

For Union concerns, contact a Local Officer

or your JNESO Labor Rep: Aisha Harrison

(800) 292-0542 x127 | aharrison@jneso.org

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