Ordering:
- Minimum is 1 package, or 45 test kits (there are 2 tests per test kit).
- Maximum is 2,000 packages, or 90,000 test kits.
- Plan for weekly ordering cadence.
Deliveries:
- Expect within 7-10 calendar days of order submission.
- Section 202 elderly properties will be able to track their orders via the HPOP system.
Storage:
-
Test kits storage: Room temperature (15-25◦C/59-77◦F).
- Test kits shelf-life extension: 16 months.
This registration process may begin immediately. HUD will provide a training session in early January for owners who need additional information to complete the registration process.
Questions related to the HPOP registration process can be sent to: Systems Access Issues, Tier 1 Helpdesk, COVID-19 Administration Reporting System (CARS) Help Desk:
Phone: 1-833-748-1979
8:00 AM to 8:00 PM ET, Monday-Friday