March 17, 2021

INSPIRE WELLNESS HCI Behavioral Health Provider Newsletter

In this issue: Billing and Rendering NPI Required on Claim Submission Provider Resources and Information Brain Injury Awareness Month Continuation of Telehealth Services Electronic Visit Verification Compliance New Utilization Management Partner for Colorado Medicaid Did you know..... SUD Documentation Training Opportunity Become a CARE Network Provider COVID Statewide COVID Vaccine Information Upcoming events and webinars

BILLING AND RENDERING NPI REQUIRED ON CLAIM SUBMISSIONS Beacon Health Options is excited to announce that we are enhancing our claims processing system. In an effort to reduce the need to adjust or correct claims periodically, the following adjustment is being made to our claims documentation requirements to enhance our claims processing accuracy. Effective March 1st, 2021: Providers must include both the billing and the rendering NPI numbers in the appropriate boxes on all HCFA 1500 (professional) paper claim submissions and/or the 837-p equivalent. Solo practitioners must submit their NPI in both the billing and rendering fields. Group and facility providers must submit the billing NPI as well as the rendering NPI numbers in the appropriate fields. Please note, for group and facility providers, the billing NPI is different and distinct from the rendering NPI. As of 3/1/21, claims that are missing either NPI number will be denied if received on paper or rejected if received electronically as the claim will not meet our enhanced claims management criteria. Providers should resubmit denied or rejected claims with appropriate NPI numbers within applicable timeframes for processing. Thank you in advance for taking the time to assist in our commitment to enhance the provider claims experience.

PROVIDER RESOURCES AND INFORMATION

MARCH IS BRAIN INJURY AWARENESS MONTH According to the Brain Injury Association of America, there are over 5.3 million children and adults in the U.S. with a permanent brain injury-related disability – that’s 1 in every 60 people. For those living with a brain injury, their conditions are more than an event or outcome. They are an often misunderstood and misdiagnosed neurological condition. Visit the BIAA website for information, resources and webinars.

DO YOU PROVIDE TELEHEALTH SERVICES? Do you plan to continue to provide telehealth services when the Public Health Emergency ends? If you answered YES to these questions and you would prefer our provider directory to show members that you provide telehealth services, please complete the Beacon Telehealth Provider Attestation. Email the completed form to CoProviderRelations@beaconhealthoptions.com.

ELECTRONIC VISIT VERIFICATION COMPLIANCE  A message from The Colorado Department of Health Care Policy & Financing: HCPF OM 21-020 Electronic Visit Verification (EVV) Compliance Timeline Update is now available on the 2021 Memo Series Communications web page under the 2021 Operational Memos drop-down section. This memo informs EVV stakeholders of the updated implementation timeline and how the Colorado Department of Health Care Policy & Finance (the Department) will enforce implementation. For more EVV updates, visit the Electronic Visit Verification web page.

NEW UTILIZATION MANAGEMENT PARTNER FOR COLORADO MEDICAID A message from The Colorado Department of Health Care Policy & Financing: Keystone Peer Review Organization (Kepro) will be the new utilization management (UM) partner for Health First Colorado (Colorado’s Medicaid Program). Kepro is replacing eQHealth Solutions, Inc. and will begin to receive Prior Authorization Requests (PARs) no earlier than May 1, 2021. Kepro will also be responsible for the prior authorization of select Physician Administered Drugs (PAD). Click here for more information and to view the entire letter.

DID YOU KNOW....... More than 26.9 million Americans are deaf or hard of hearing. (8.6% of the population) One in three people know someone who is deaf or hard of hearing. Approximately 1 of every 1000 infants is born deaf, while 6 of every 1000 are born hard of hearing. Hospitals and/or health care professionals must provide equal access for all consumers. When important communication is needed, the ADA says the hospital must provide effective communication access. More information and resources can be viewed at the Colorado Commission for the Deaf, Hard of Hearing, and Deafblind. You can also view the ADA requirements for effective communication.

SUD DOCUMENTATION TRAINING OPPORTUNITY FOR PROVIDERS AND STAFF Beacon's Quality Team is offering a SUD documentation standards training opportunity to providers and staff to assist in meeting the standards required by HCPF and Medicaid. Click here for more information.

BECOME A CARE NETWORK PROVIDER

COVID

STATEWIDE COVID-19 VACCINE INFORMATION Colorado Department of Public Health and Environment provide extensive resources and up to date information regarding the COVID vaccine. Colorado vaccine providers listed by county Find where one can get vaccinated by county COVID Vaccine FAQs Colorado vaccine distribution phases Local public health department vaccine information For vaccine information from the Colorado Department of Public Health and Environment, visit this webpage.

UPCOMING EVENTS AND WEBINARS

RAE ROUNDTABLE BEHAVIORAL HEALTH---2nd Fri of every month at 11am Please click the link below to join the webinar: https://beaconhealthoptions.zoom.us/j/99574388100? pwd=ekdsNkFQTHp3Qi9kUDVhZlh3bEtLZz09  Or By Telephone:1-669-900-6833---Webinar ID: 995 7438 8100----Passcode: 173943 Visit the HCI website for details on previous calls.

SUD EXPANDED BENEFIT PROVIDER FORUM--3rd Tues of every month at 10am Please click the link below to join the webinar: https://beaconhealthoptions.zoom.us/j/92568619312?pwd=UGI1SDdyUjN3TGJycGZGUXBvSzhiQT09   Or By Telephone: 1-669-900-6833---Webinar ID: 925 6861 9312---Passcode: 867336 Visit the HCI website for details on previous calls.

THE NEW SUD INPATIENT TREATMENT DOCUMENTATION STANDARDS TRAINING From the Beacon Health Options Quality Team March 18, 2021 from 9am-12pm (MST) Click here for details and call in information.

LIFE CARE PLANNING ADVANCE DIRECTIVES VIRTUAL WORKSHOP A monthly workshop hosted by Health Colorado and Beacon Providers, Care Coordinators, and Members are invited to participate in this "working" workshop where forms are available for members to state their wishes if they were unable to communicate them. The last Thursday of each month 2 sessions are available: 11:30am-1:00pm AND 6:30pm-8:00pm Click here for the call-in information and to access to the materials.

INTEGRATING CO-TREATMENT IN TOBACCO CESSATION: TOBACCO AND BEHAVIORAL HEALTH MASTERCLASS From the National Council for Behavioral Health Thursday, March 18, 2021 11am-1:30pm (MST) Click here for more details and to register

BEHAVIORAL HEALTH STRATEGIES FOR IMPROVED CARE OUTCOMES AND CONSUMER WELL-BEING--WEBINAR From the Colorado Healthcare Strategy & Management Panelists will discuss the skyrocketing demand for behavioral health services and the need for broader access to services as well as the link between mental health and chronic illnesses.  Friday, March 19, 2021 7:30am-8:45am (MST) Click here for more details and to register.

QUESTION, PERSUADE, REFER (QPR)--WEBINAR From the Partners for Children's Mental Health Question, Persuade, Refer (QPR) is a gatekeeper course focused on reducing suicidal behaviors by providing innovative, practical and proven suicide prevention training.  Friday, March 19, 2021 9:00-10:30am Click here for more details and to register.

ADOLESCENT SOCIAL ISOLATION AND LONELINESS--WEBINAR From the National Council of Behavioral Health This presentation will explore factors that lead to social isolation and loneliness; determine how physical and emotional health can be influenced; and discuss ways to improve social integration and support in order to improve outcomes and life satisfaction for adolescents. Friday, March 19, 2021 12:30pm (MST) Click here to register.

THE ENVISION:YOU LGBTQ+ BEHAVIORAL HEALTH PROVIDER TRAINING PROGRAM This course will challenge providers to examine their personal and professional frameworks as they relate to: Gender; sexuality; and the intersections of race, religion, and power, while enhancing their knowledge, skills, and cultural competence when working with lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) youth, adults, couples, and family systems. Please visit the program web page to learn more and register for the training.

TRAININGS FROM THE OFFICE OF SUICIDE PREVENTION SUICIDE PREVENTION TRAINING FOR DOMESTIC VIOLENCE ADVOCATES The Office of Suicide Prevention (OSP) is partnering with the Education Development Center (EDC) to provide a suicide prevention training for domestic violence and crime victim advocates in Colorado in 2021. To directly receive more information, please fill out this interest list. INTENTIONAL PEER SUPPORT TRAINING The OSP is partnering with IPS to provide their Core, Advanced, and Train the Trainer trainings to peer support specialists in Colorado in 2021. To directly receive more information, please fill out this interest list. ALTERNATIVES TO SUICIDE TRAINING The OSP is partnering with Western Mass Recovery Learning Community to provide their Alternatives to Suicide training to peer support specialists in Colorado in 2021. To directly receive more information, please fill out this interest list.

ONGOING TRAINING OPPORTUNITIES Colorado Cross-Systems Training Institute offers courses for providers. View their website for more information. Partners For Children's Mental Health is offering a free on demand training on DBT SKILLS TO HELP YOUTH MANAGE EMOTIONS AND BUILD RESILIENCY Click here for more information and to register. The U.S. Department of Health & Human Services offers a free, comprehensive CULTURAL COMPETENCY online training Click here for more information and sign up. Improving Care for People with Disabilities: A Free Self Paced Online DISABILITY CULTURAL COMPETENCY TRAINING Click here for more information and sign up.