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Website: www.glga.info

Office - (262) 522-2210 / Fax - (262) 522-2211

Welcome to your Indiana Weekly Calendar of Programs and Events, the Great Lakes Graphics Association's weekly e-newsletter with upcoming programs, events and webinars. The Weekly Calendar is published every Monday. 

In this issue:

Women in Print Excellence Awards

Webinars and Virtual MasterClass

Golf Outing

Women in Print Excellence Awards

Nominate an Exceptional Female Professional for GLGA's Women in Print Excellence Award

Do you know a woman working directly in print or in a vendor role supporting print who deserves recognition for their passion, experience, advocacy and mentoring? Nominate them for GLGA's Fourth Annual Women in Print Excellence Award. Click here to read more and to download a nomination form. Hurry, deadline is Friday, April 26.

Webinars

The April USPS Rate Increase

Tuesday, April 16, 2024

1 p.m. Eastern / 12 p.m. Central

Free

Presented by Mailers Hub

Understanding USPS rate filings is much, much more than just knowing how much more postage will cost. Mailers Hub Managing Director and postal expert Leo Raymond is here with his go-to "rate case update" to explain the details, answer your questions, and keep your business on track.

What’s Behind the Curtain? How to Break into Décor Printing

Wednesday, April 17, 2024

1 p.m. Eastern / 12 p.m. Central

Free

Presented by WhatTheyThink

Wide-format printing consultant, columnist, keynote speaker, and masterclass educator Debbie Nicholson will offer helpful tips at how PSPs, display graphics producers, and others can take advantage of this high-growth market.

Customer Service with Care Virtual MasterClass

Four consecutive Tuesdays starting April 30, 2024, and running through May 21, 2024

2:00 p.m. Eastern / 1:00 p.m. Central

Each session is 45 minutes with Q&A time at the end

Presented by GLGA and the Americas Printing Association Network

Upgrade your customer’s experience (CX) by learning how to effectively integrate CARE into your Customer Service program. Learn How To:

• Navigate through customer deadlines and conflict directives
• Create and understand processes and procedures for customer service
• Foster customer loyalty, honesty and trust
• Handle multiple projects and customer with defined organization skills
• Resolve issues quickly by learning how to navigate the process
• Understand the internal strength gained customer service with care
• Manage frustrated, irrate and disappointed customers using new skills
• Secure answers to complicated questions asked by customers

Registrants who attend all four weeks earn a MasterClass Certificate of Completion. Our presenter is MasterClass educator Debbie Nicholson of Think To Ink!

May 2024 Talent Report – Live from the HR Conference

Wednesday, May 8, 2024

1:00 p.m. Eastern / 12:00 p.m. Central

FREE for GLGA members

Presented by GLGA and MRA

MRA’s Talent Report is an up-to-the-minute review of what is going on in the world of business with an emphasis on talent. Based on input from CEOs, CFOs, and HR leaders from MRA’s 3,000+ member companies, 1,000 roundtable participants, and subject matter experts, the Talent Report keeps you abreast of trends and best practices. Join MRA’s Vice President of Workforce Strategies Jim Morgan in a fast-moving, 50-minute online seminar to get the first look at this month’s Talent Report and a closer look at a key business concern.

This month is a special edition of the Talent Report presented live from the May MRA HR Conference.

MRA has applied for HRCI credits and SHRM PDC's for this program.

Annual Golf Outing

Indiana Golf Outing

Wednesday, June 19, 2024

Plum Creek Golf Club, Carmel, IN

Join your industry colleagues for our 2024 state golf outing - our most popular networking event!

We're back at Plum Creek for golf, games, fun, cold beverages, and that tasty BBQ dinner. Who will win the 1st Place Team trophy this year?

THANK YOU TO OUR CURRENT SPONSORS:

About Us

The Great Lakes Graphics Association is the trade association dedicated to representing the graphic arts industry throughout Illinois, Indiana and Wisconsin through education, promotion, and public affairs. It represents approximately 13 percent of the total print market in the United States with its three-state region, accounting for combined annual shipments of nearly $19 billion. Founded in 1886, GLGA celebrated its 135 year anniversary in 2021 and continues to be the oldest print trade association in North America. 

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