"Nine out of 10 healthcare organizations and practices lose
money every time the phone rings." -�-Healthcaresuccess.com
"The way you speak over the telephone conveys 85% of your message..." -�-Merchandiseconcepts.com
Are your best sales opportunities handled by the lowest paying, least trained, highest turnover jobs in your practice?
Change that TODAY!
You're invited to our workshop designed for medical practices and spas. Your management, reception and sales team will be educated and empowered with the proper sales and administrative tools to build your business.
The First-Class Reception and Consultation Workshop
will:
- empower your staff with proven effective tools,
- increase conversion of prospective callers to clients,
- improve client satisfaction, loyalty and retention.
With First-Class client service, you will WOW your clients and create your opportunity for exponential business growth in 2012.
Day 1: Yes Please!
Reception & Consultation
Friday, January 20, 2012
8:00am-�-5:30pm
Day 2: More Please!
The Consultation Process
Saturday, January 21, 2012
9:00am-�-1:00pm
Registration Fees:
Day 1: $149
Day 1 and 2: $199
Registration fees include course on business development skills, Workbook and Resource Guide, Gift Bag, Vendor-sponsored Breakfast and Lunch on Day 1. Day 2 includes hands-on developmental tools in providing the First-Class Client Consultation, a useful resource for all staff involved in client or patient care.
