April 2024
Never give up on something you can’t go a day without thinking about.”
-  Winston Churchill
Towncrest Pharmacy is experiencing what the challenge of the DIR Cliff (aka double DIR or DIR hangover) with retroactive DIR fees being pulled from pharmacy benefit managers (PBMs) starting in March through the end of May. We knew this was going to be a challenging time as it was socialized to pharmacies well in advance of the actual time it would go into effect...
Click HERE to read the rest of the story.
Randy McDonough, PharmD, MS, BCGP, BCPS, FAPhA
Director of Practice Transformation
Flip the Pharmacy
"Patient-centered Services within Diverse Communities - Utilize the Tools of CPESN Community Connected"
Angelina Tucker PharmD, BCGP, CDCES, assistant director for CPESN USA’s Community Connected program, and Flip the Pharmacy Lead for Team Texas, recently joined Workflow Wednesdays PS3 webinar to share how pharmacies can reach and provide patient-centered services to meet the needs of diverse patient populations in your local community.

Click HERE to access the recorded webinar.

Click HERE to access Community Connected website and Resource Library.
Is Med Sync a Headache or Your Pharmacy's Operational Model?
Take advantage of weekly, 30-minute Max My Sync webinars to optimize your med sync to improve cash flow, engage your entire pharmacy staff, and free up your staff to provide reimbursable pharmacy services. 

Register HERE and join the Max My Sync series every Wednesday at 3 p.m. Eastern. These sessions are FREE to join and brought to you by Flip the Pharmacy.

Click on the topics listed below to preview some of the many Max My Sync one-pagers. All Max My Sync webinar recordings and one-pagers are publicly available at www.flipthepharmacy.com

Max My Sync
Sponsored by:
April Lineup
Workflow Wednesday Webinars available to ALL pharmacies!

Flip the Pharmacy supports multiple learning channels that provide for the development of all pharmacy team members. These channels are collectively known as Workflow Wednesdays.

Click HERE or the image to access the registration links & April 2024 topics for each session!

Catch Up on Recent Workflow Wednesdays Webinars
Pharmacy Services Support Staff (PS3):
  • Leverage Flip the Pharmacy Resources for Practice Transformation - Click Here
  • "Technicians as Community Health Workers, CPESN Health Equity" Click Here

Max My Sync:
  • "Identify Non-adherence within your Sync Population" Click Here
  • "Including OTC Medications in Sync Order" Click Here
  • "Call Date, Sync Date, Appointment Date - What's the Difference?" Click Here

Best Practice Trends:
  • "Preceptor for Practice Transformation" Click Here

Access all of the past Workflow Wednesdays webinar recordings and one-pagers on the Content Library HERE.
Social Learning Communities for
the ENTIRE Pharmacy Staff
Get Connected with your Flip the Pharmacy Peers!

Pharmacy Services Support Staff (PS3):
This group was made FOR Pharmacy Services Support Staff BY Support Staff to learn and connect! Click HERE to join and engage with Support Staff Peers.
Max My Sync:
This group consists of Pharmacy Technicians, Pharmacists, Owners, and Support Staff helping each other to grow and maximize our Med Sync and adherence programs! Click HERE to join and engage.
eCare Plan Education

CPESN eCare Plan Education is available on the
CPESN Learning Management System
Instructions for Accessing the Training:
We encourage you to get connected and join in by posting your pharmacy's transformation efforts on social media!
Don't forget to tag #FlipthePharmacy @CPFgrants @CPESN
Follow and Tag Us on Social Media!
Facebook: @flipthepharmacy
Instagram: @flipthepharmacy
Twitter: @flipthepharmacy