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Some key benefits of Access Digital include:

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Ease of Use: A user-friendly interface with intuitive navigation and Conversational Banking options like ChatBot and Live Chat, making digital interactions as personable as visiting a credit union branch.
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Multiple Language Support: English and Spanish are natively supported.
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24/7 Chatbot Assistance: Helps answer member questions 24/7 using AI.
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Live Chat Services: Available during business hours with advanced features such as DocuSign integration, instant member authentication using biometrics, and a history of prior chats to enable credit union staff to easily service multiple members at once.
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Online Account Opening: Apply for membership online 24/7 with enhanced fraud prevention and detection tools. Existing members can easily open additional share products online 24/7 from the convenience of their phone, tablet, or computer.
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Online Loan Applications: Apply securely for a loan 24/7 across multiple device types.
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Business Banking: For the first time, we will offer both personal and business online banking solutions.
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Real-Time Fraud Detection: State-of-the-art fraud detection tools using AI to help prevent fraud in real-time with unified authentication and proactive security measures.
More details will be coming soon!
We anticipate launching our new Access Digital online and mobile platform in Q4 of 2024.
Thank you for being a valued member of Lebanon Federal Credit Union. We look forward to enhancing your membership experience with our upcoming Access Digital online platform.
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