May 31, 2024

Welcome from the Deputy City Manager

I am not a huge fan of ideas/things that serve a single purpose. Whether it's tools/gadgets/widgets that only do one thing or being dependent on one industry for your local economy. 


I experienced the latter this past week when my wife and visited Alaska, a long overdue trip, as we initially intended to visit there for our honeymoon. Well, we can now check that off the bucket list. 


Much of the state is supported by one of three industries: tourism, oil, or government, though the latter two might actually be the same. We visited a few places that were dependent on tourism, with locals saying that without 2,000-12,000 people visiting daily between May 15 and September 20, they couldn’t exist. Another place we visited, Juneau, wouldn’t exist without the cruise ships or being the state's capital. 


It was a fascinating trip on many levels, including that I can’t recall the last time my wife and I spent so much time together. One interesting element was how extreme places were about preventing the spread of illness. Everywhere we went, we heard or saw warnings about the spread of diseases. There was sanitizer everywhere, people were masked, especially employees, and there was a high use of cloth napkins and hand towels. I figured the spread of illness information was a remnant of COVID days. Nope, it's all current. Turns out, when you have a shortage of employees or a limited window to separate tourists from their disposable income, you don’t want employees to be sick or have the customers get sick because they visited you. 


Tourism in Alaska lasts roughly four months. I spoke with many people who work their hearts out with limited days off and little to no vacation or holiday time, to earn and save money, and then come late September, they take a deep breath. Seriously. One woman told me she works six-hour days, seven days a week. Another said they work 40 hours in three days and then have a day-and-a-half off, followed by the 40-hour schedule. She said she really doesn’t think in days, rather in May to September.


Tourism in Alaska also involves many immigrants. Regardless of age, we interacted with many people from other countries. I thought back to the ban on H-1B visas a few years ago. This must have slowed Alaskan tourism incredibly.


The other main industry is government. Every resident, including children, receives an oil dividend in October. Some years it's $1,000; other years, it's over $3,000. In addition, state and federal governments are the largest employers in many places, especially when you count military installations. We met a tour guide who works for the government and then does tours on the weekends because of the high cost of living. 


All that said. It’s a spectacular place to visit. We met nice people, saw amazing sites, and had a great time. 


One interesting fact: energy prices are high. While they produce oil, they do not refine it there. All the drilled oil is transported to the lower 48 states (mostly in Seattle, Washington), refined, and brought back. Why? Turns out refining oil is not environmentally friendly and, above all, Alaska wants to protect the environment, in large part because of tourists. 


Interesting note number two: the most popular expenditures for the oil dividend: winter trips to Hawaii and buying new cars, boats, or airplanes. 

Have a great weekend,

Christopher G. Parker, AICP

Deputy City Manager: Development and Strategic Initiatives

New Business Highlight


By Reid Bickley,

Business Development Specialist


Meet Cantey Smith: Dover’s New Go-To Freelancer for Business Support


I often cover new businesses locating or relocating in Dover. However, I recently had the pleasure of meeting Cantey Smith, an enterprising young woman who has launched her own freelance business tailored specifically to assist business entrepreneurs reclaim valuable time by offloading essential but time-consuming tasks.


The life of a small business owner or service professional can be chaotic. Their ever-expanding to-do lists can lead to dropped tasks and oftentimes, burnout. In an increasingly competitive business landscape, the necessity for focused growth activities is more important than ever. Enter the services of Cantey Smith. She offers a range of assistance that spans from routine administrative duties to creative solutions for time management. Her offerings include email management, data entry, document sorting, calendar scheduling, social media strategy, content creation, and event planning. Additionally, Cantey brings artistic flair to her work, providing expert brochure and flyer design, and excels in editing and copywriting.

Beyond her professional skills, Cantey’s interpersonal qualities stand out. She is deeply committed to understanding and addressing her clients' needs, tailoring her services to provide significant time savings that allow them to focus on their business goals. Her approach to client interactions is highly flexible, accommodating meetings as frequently or infrequently as necessary, which allows her to adapt her service offerings. Her creative pricing structure is thoughtful, featuring reasonable rates and a sliding scale to ensure accessibility for all potential clients, no matter where they are in the evolution of their business journey.

Cantey Smith

Cantey Smith working with a local business on their social media.

I was introduced to Cantey through one of our new business owners, and I was so impressed that I introduced her to another business owner, who needed her help. A few days later, that business owner sent me a note of gratitude for the introduction and called Cantey a “fairy” who has helped her enormously with development of a social media business page and content.  


For professionals looking to elevate their operational capacity, partnering with Cantey Smith could be a transformative step. With her support, small business owners can effectively manage their workload, enhance their marketing efforts, and take back their time to redefine their success.

Celebrating 40 Years of the Small Business Development Center!


Yesterday, the Office of Business Development staff had the pleasure of attending the 40th-anniversary celebration for the NH Small Business Development Center (SBDC), which was made even more special with the presence of our New Hampshire congressional delegation; who has worked tirelessly to ensure the continued funding and success of this essential organization which supports all of our NH small businesses. We were privileged to listen to distinguished speakers, including Senator Jeanne Shaheen, Senator Maggie Hassan, and Congressman Chris Pappas, who joined the celebration marking this significant milestone.


We want to say congratulations to the SBDC, and especially to our Seacoast Advisory Team, led by the incredible Ed Miles, who has been a cornerstone for countless small businesses in our community and across the state, providing invaluable support and guidance. 


Here’s to many more years of empowering small businesses and fostering economic growth in New Hampshire!

Congressman Chris Pappas speaking at the 40th anniversary event for SBDC.

From left: Reid Bickley, City of Dover Office of Business Development, Edward Miles, NH SBDC, and Sean Clancy, City of Portsmouth Economic and Community Development at the 40th anniversary event for SBDC.

Question of the Week


The Office of Business Development is asking a “question of the week” to get your feedback on topics related to our local business community!


This week, we want to know:


Would you find it helpful if the city placed QR codes around the community to access the downtown map and community event calendar?


Let us know here: https://polco.us/mqn2z3


Here are the results from last week's poll, which asked, "Where would you like to see public art in Dover?"

Dover Download podcast: Your guide

to what's happening this week


In the latest episode of Dover Download, Deputy City Manager Christopher Parker chats with Community Services Director John Storer and City Engineer Ken Mavrogeorge about the various construction and infrastructure projects happening in Dover during the summer months.


The podcast is available wherever you get your podcasts, including Spotify and Apple Podcasts, and by clicking here.

Business Event Happenings 


Looking for something in Dover? The Office of Business Development continues to update the community calendar to cover all the amazing Dover business events.


Click here or on the calendar below to find more community events!


Click here to add your events to the community calendar.

Launch or Expand Your Business in Dover, NH!

Contact the Office of Business Development for assistance finding the perfect site for your business. Our team can assist you in site selection and provide access to business resources for business growth and expansion. Email us for more information about how to locate or relocate your business with us!
Let us know about your business

Do you have a question, story, or upcoming event related to businesses in Dover? Please get in touch at Dover-BusinessDevelopment@dover.nh.gov to see it featured here!
OFFICE OF BUSINESS DEVELOPMENT
CITY OF DOVER NEW HAMPSHIRE
Facebook  Twitter  
City Hall, 288 Central Avenue
Dover, NH 03820
(603) 516-1560
Monday - Thursday
8:30 a.m. - 5:30 p.m.
Friday
8:30 a.m. to 4 p.m.