Dovetail for Clarify
Happenings 
Agent 12

We recently released Dovetail Agent Version 12!

Highlights include:

  • Create and Edit Change Requests
  • Workflow: Accept, Assign, Dispatch, Forward, Reject, Yank
  • Status Changes:  Fix, Fix Failed, Close, Close as Duplicate, Reopen
  • Actions: Log Email, Log Notes, Replicate Change Request
  • Change Requests are available in My Work, Queries, and Recent Items
  • Batch actions are available from My Work and other queries
Clarify CRM: Successful Migration and Modernization is our Standard
Is your outdated Clarify CRM system a headache? Check out Dovetail CEO Stephen Lynn's latest blog post with some useful information on Dovetail's goal to modernize Clarify.

Dovetail CTO Gary Sherman breaks down change requests (a feature that Dovetail Agent 12 now supports!) and how they follow workflow processes to get the most out of your Dovetail for Clarify system.
Dovetail for Clarify Pro Tips
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