Dispute Prioritization and Management

Friday, May 24, 9:00 am - 11:00 am Pacific via ZOOM

Register to Attend

BHBA members attend all CLE webinars for free. There is a fee for non-members. Check out all membership options at www.bhba.org/membership.

Earn 2.0 CA CLE Hours

Meet the Speaker

Rebekah Ratliff

Mediator, Arbitrator, Neutral Evaluator


About the Program

This 2-hour session will focus on Dispute Prioritization and Management addressing the business of mediation and effective caucusing. Proper preparation and planning is imperative for a successful process towards resolution. The mediator is the "shepherd" of the process. Strategic planning for the hearing should be tailored according to the subject matter, the parties and the damages/severity. Leveraging the psychology of negotiating can posture the mediator for garnering trust and influencing perspectives, before the parties even get to the table. Communication and collaboration should begin with the representatives prior to the hearing. Decisions have to be made about joint or separate caucusing, logistics and format to ensure efficiency and effectiveness. 


Challenges that arise during mediation must be anticipated and handled equitably and quickly. Disagreements must be managed with the parties' interests in mind and with discernment to avoid derailing progress and to find opportunities for concessions and compromise. Join a former commercial insurance claims professional turned mediator/arbitrator, for insights into dispute resolution with tips and strategies for a successful mediation process.

This program is presented by the Mediation Section, Chaired by Jeffrey Kravitz and Robert M. Cohen. Find out more at www.bhba.org.

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CLE CREDIT: BHBA CLE programs are eligible for credit in all jurisdictions with mandatory CLE requirements, subject to accreditation and restrictions below. The process for obtaining credit varies by state. For comprehensive details on course accreditation, please email help@bhba.org. Always refer to the registration page and/or course flyer for detailed CLE information for each course.


BHBA is an accredited or approved sponsor in California, Illinois, Pennsylvania, New Jersey, Connecticut,  and Vermont. All courses qualify for New York credit through New York's approved jurisdiction policy. View New York's policy here.


BHBA actively seeks credit approval for individual programs in additional states, including Alabama, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Maine, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.


BHBA's programs also meet the CLE eligibility criteria in Alaska, Arizona, Hawaii and New Hampshire. Attorneys must individually apply for credit and, if mandated by the state, submit accreditation fees directly.


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