A Vetted, Customized, Better Claims Experience for Municipality Claims

Material damage claims for vehicles and equipment held by private or commercial owners are vastly different from those involving municipal vehicles and equipment.

They require a greater degree of risk management
They must be handled by a government-vetted adjuster
Every day an emergency vehicle is out of service puts the people of the community they are meant to serve at greater risk

For claim servicing companies accustomed to managing basic daily claims, taking on municipality vehicle or equipment claims can send their heads spinning and may require the IA firm to do some learning on the job. This can result in thousands of dollars in unnecessary costs PER CLAIM!

Doan will be your nationwide partner capable of handling all claims for municipal autos and emergency vehicles, as well as heavy equipment held by municipalities.

Vetted & Experienced

We'll assign your claim to a government-vetted adjuster who has extensive and specific experience with handling your type of municipal claim, making for a compressed, wholly-contained claims process.

That means fast and accurate appraisals and reporting that minimizes errors and miscommunication.

Your customers’ vehicles and equipment experience shorter downtime.

You experience more cost containment, shorter cycle times, and greater satisfaction from your customers.

Custom Technology

The Doan Group uses proprietary technology that was designed specifically for tracking and managing municipality claims. These are special claims that don’t follow the common processes applied to private vehicle or commercial fleet claims, so they require specialized handling.

Beyond assisting with your municipal claims management, we can also provide technology to assist with vehicle tracking and telematics.

Multiple Benefits with Doan

If you have out-of-service municipal vehicles or equipment, we can manage their sale, including salvage sales.

Talk to Doan About Municipality Claims