How To Love the Deal You Cut
Chad Prinkey is CEO of Well Built Construction Consulting, a Baltimore-based firm that delivers strategic consulting, facilitation services and peer roundtables for construction executives. Opinions are the author’s own.
Contractors often resent the deal they agree to when they receive a project award and I understand their sentiments. It’s tempting to complain about multiple rounds of rebids and BAFOs, or best and final offers, that shave your profit margins down to a nub.
The average net profit margins of contractors lag behind many other industries, and the battle for every penny can be very real. What these contractors must realize, however, is that the resentment they feel toward their customers is not helping them to prosper. Instead, the sour feelings they carry into the project translate into avoidable conflict and reputation damage.
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