CONNECTIONS

Crisp County Power Commission's Quarterly Newsletter

Announcing Our Limited-Time Bank Draft and E-Billing Cash Incentive Program!

We are excited to announce our limited-time cash incentive program available to customers who sign up for bank draft and e-billing!

We understand the value of convenience and efficiency when it comes to managing your finances, which is why we are thrilled to offer this special opportunity to our customers! By enrolling in our bank draft and e-billing services, not only will you streamline your billing and payment processes, but you will also be rewarded with a cash incentive as a token of our appreciation!

Bank Draft

Say goodbye to the stress of remembering due dates or worrying about late fees! When you sign up for bank draft your electric bill will be paid in full and on time each month! Drafts are processed securely from your checking account on your bill's due date.

Through June 30, 2024, we are offering a one-time $10 credit on your electric bill when you sign up for bank draft! (Customers should remain on bank draft for a minimum of 12 consecutive months to prevent forfeiture of the credit.)

E-Billing

Are you tired of paper bills cluttering your mailbox? Say goodbye to the hassle and switch to e-billing today! Experience the convenience of receiving your bills directly to your email inbox. E-billing customers receive an email with the bill amount and due date. The actual bill may be viewed online using our customer portal or our free mobile app. Emails are typically sent the morning after the bills are processed allowing you to get your bill much faster than you can get your paper bill through the mail!

Through June 30, 2024, we are offering a one-time $10 credit on your electric bill when you sign up for e-billing! (Customers should remain on e-billing for a minimum of 12 consecutive months to prevent forfeiture of the credit.)

Don't let these offers pass you by! Sign up for bank draft and e-billing today!

This is a limited-time program. Program expires June 30, 2024. Certain restrictions may apply.

Call one of our Customer Service Reps at 229-273-3811 for more information.

The Power Commission reserves the right to modify or discontinue this program at any time.



US Postal Service Delays

The USPS has been experiencing delays processing and delivering mail.

Beginning 2/24/2024 the USPS began routing mail originating from zip codes beginning with 310, which includes Crisp County, through a new Atlanta facility for processing. Prior to this date mail originating from these zip codes was processed in a Macon facility. The new Atlanta facility has been experiencing issues during this transition.

Customers should be aware of these delays and take them into consideration when paying their utility bill.

Customers remain responsible to pay their electric bill in full prior to the cut off date to avoid disconnection of service.

CCPC offers e-Billing which allows customers to receive an email when their new bill is available to view online in place of a paper bill. e-Billing customers typically receive the email the day after the bill is processed which allows them to see their bill sooner than traditional paper bills sent through the Post Office.

CCPC also offers a number of convenient payment methods including electronic payments entered through our online customer portal, free mobile app, and IVR systems as well as automated bank draft, CheckFree, and through your bank’s bill pay feature. In addition, we have three kiosks located at our business office. CSRs are available to accept your payment if you prefer to pay in person.

Click here for more information from the USPS.



Senior Citizen Discount

Did you know that Crisp County Power Commission offers a discount to eligible low-income senior citizens? The discount, currently $27.09, is applied monthly to utility bills.

To qualify, the customer must be 65 years of age or older with a total household gross income of $22,347 or less per year. In addition, the electric service account must be individually metered and in that customer's name. Only one account per customer may qualify.

Contact one of our Customer Service Representatives at 229-273-3811 to see if you may qualify.

The Power Commission reserves the right to modify or discontinue this discount at any time.



Power Commission Exceeds 70% Non-Emitting Generation Sources

We are pleased to report the Power Commission's non-emitting energy supply sources exceed 70% as of February 2024. The nationwide average is approximately 40% as of a 2022 survey by the US Energy Information Administration.

This demonstrates our commitment to providing reliable, climate-friendly energy to our customers.

Construction of New Substation

Construction of our new substation on Pateville Road continues with an expected in-service date of Q3 2024. This station will help with load distribution and power quality in the Cedar Creek Industrial Park area.

Below is a recent picture of the station under construction.

Osmose Utility Services to Perform Pole Inspections and Treatment

Crisp County Power Commission has again contracted with Osmose Utility Services to inspect and treat our utility poles as part of our efforts to ensure continued safety and electric service reliability.

Osmose will be in the area performing this work beginning in early May. Their work will take approximately 2-3 months to complete. Areas in which their crews will be working include those south of Highway 280 and west of I-75 down to Antioch Road.

Osmose crews will require safe access to properties located in these areas in order to perform their inspection and treatment. Crews will be digging around the base of the poles in order to inspect and treat.

Osmose vehicles will be marked and Osmose employees will have proper id.

Please contact our engineering department at 229-273-3811 if you have any questions or concerns.

Crisp County High School Job Fair

Crisp County High School recently hosted a job fair for juniors and seniors who may be looking for summer jobs or for jobs post-graduation. 15 businesses and industries from around the community participated in the event which allowed them to showcase their business and the types of jobs they offer in addition to allowing the students to show off their communication skills and network with potential employers.

Chris Hewitt and Erin Hurt from the Power Commission participated in the event where they discussed the variety of jobs available in the electric utility industry and demonstrated electric safety using a table-top model.

CCPC Staff Show Support for Autism Awareness Month

Crisp County Power Commission staff showed their support for Autism Awareness Month by wearing blue on Fridays throughout the month of April.

Autism is a complex, lifelong developmental condition that typically appears during early childhood and can impact a person’s social skills, communication, relationships, and self-regulation. The Autism experience is different for everyone. It is defined by a certain set of behaviors and is often referred to as a “spectrum condition” that affects people differently and to varying degrees.

While there is currently no known single cause of Autism, early diagnosis helps a person receive resources that can support the choices and opportunities needed to live fully.

#autismawareness