News from Chief 360

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February 2024 Updates

Chief 360 Door Control (Beta Testing)

Is the garage door opener dead?
Is your truck pulling into another bay?
Did you forget your key fob?
Is your Mutual Aid coming and need to open the bay door within the geofence?

A new Door Control feature is now available to customers that have the proper hardware installed and are using the latest beta app. The system can control garage doors but also entry doors.

*Hardware is required in your station for this feature to work.

New Sales Manager

We are thrilled to announce Matt Netsch as the newest addition to our team at Chief 360, stepping into the role of Sales Manager.

With an impressive background serving as a career Fire Chief with the Minquadale Fire Company, Matt brings a wealth of leadership experience and a dedication to excellence that align perfectly with our company values. His commitment to community service and strategic thinking make him an invaluable asset to our sales team. We are excited to welcome Matt aboard and look forward to his contributions in driving our company's success to new heights.

Contact Matt

Chief 360 Riding Board

Riding boards play a crucial role in the fire service, serving as dynamic tools for communication, accountability, and operational efficiency. These boards provide a visual representation of personnel assignments, enabling firefighters to quickly assess the situation and make informed decisions during emergencies. By promoting clear communication and streamlined coordination among team members, riding boards enhance overall safety and effectiveness on the fireground. Additionally, they serve as valuable training aids, helping personnel familiarize themselves with standard operating procedures and practice various scenarios. In essence, riding boards are indispensable assets in the fire service, facilitating seamless operations and ultimately saving lives.

At Chief 360, we've revolutionized the traditional riding board by digitizing it, making it easily accessible to our users on their smartphones, Chief 360 Dashboards, and even Chief Commander.

New Station Alerting System Commissioned

Independent Fire Company - Ranson, West Virginia

The Independent Fire Company in Ranson, West Virginia recently underwent a crucial upgrade to their fire station alerting system, managed by Chief 360. With the previous system reaching its end of life, leaving no room for future modifications, Chief 360 stepped in to revamp the infrastructure. By seamlessly integrating our modern station alerting controller and relays with existing lights, speakers, radios, and bells, the department could immediately leverage advanced features like pre-alerts, text-to-speech announcements, and heart-healthy alerting sounds tailored for sleeping crews.

Chief 360's innovative solution ensured compatibility with the existing hardware, eliminating the need for new wiring or additional devices. This facilitated a swift and smooth transition, enabling members of the Independent Fire Company to respond to emergencies with enhanced efficiency. With CAD integration, their system is now redundant and alerts on whichever source triggers first ensuring the fastest response.

New Website

The Ocean Pines Volunteer Fire Department unveiled their newly transformed website, meticulously crafted in collaboration with Chief 360. Powered by WordPress, our websites offer a drag-and-drop user experience that allows even the most novice users to have success