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"Building Trust as a Leader"
Leadership is a powerful tool; it can make or break a team. Understanding that the team's success reflects your own is pivotal in the spa industry. Being a steward of trust and faith in your team is essential in a people-focused industry. Here are some key factors that help to create an environment of trust within your team.
Your vision is crucial. It should be clear and precise, something your team can rally behind. Give them more than just words; let them feel your passion and understand the direction you are leading them towards. A well-structured organization and a clear understanding of your role are vital to gaining respect from your team and building trust.
Remember, sincerity and integrity are always championed. Trust-building boils down to your work ethics and honesty. Treat everyone with equal importance, value their opinions, provide constructive feedback, and give credit where it's due.
Being a leader isn't just about charting the path; it's about loving what you do and those you do it with. When faced with challenges, take the time to reevaluate, refocus, and re-calibrate. Your love, passion, and focus will play a vital role in earning the trust invested in you.
Establish an open line of communication with your team, making them aware of both successes and failures. This transparency shows your team that you are dedicated to your goals, even when solutions aren't readily available.
As a leader, your actions should support your words. If you say something, do it, measure the implementation and results. Your strategy is the foundation of your success. Always remember to make your vision a living reality: communicate it constantly, let your team know where they stand.
Gaining trust as a leader isn't easy, but with clarity in your actions and thoughts, you can create a significant impact on your team.
In Wellness,
Ilana
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FSA Cheeca Lodge & Spa Event
Monday, September 16th, 2024
We're back at Cheeca Lodge & Spa for an extraordinary event filled with
industry connections, ocean views, and unforgettable experiences.
Register now and join us for a one-of-a-kind spa opportunity!
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Embrace the future of wellness at our end-of-year Cheeca Lodge event. This a journey into the heart of the spa community. Stay up-to-date with the latest industry trends, groundbreaking products, gain essential knowledge from our educational program, and rejuvenate your spa operations with valuable insights.
Make sure not to miss our featured presentation - "Understanding Advanced Aesthetics: The Future of Spas" - for an insightful glimpse into the evolution of aesthetics and the thriving world of wellness.
Join us and connect with like-minded professionals and influencers!
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A must see presentation at the FSA Cheeca Lodge event
tailored for those who aspire to succeed in spa!
Stay ahead of the game by diving into the evolving world of advanced aesthetics, a field that's impacting our industry in more ways than one. Engage with industry leaders as they navigate through the competitive spa landscape and outline strategies for revenue growth.
This presentation also shines a light on the importance of understanding state laws and regulations to ensure your business operations are legal and above board. It's everything you need to run your spa business smoothly while staying compliant within Florida laws.
Secure your spot today and don’t let this opportunity pass you by!
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Source4Leaders members meeting will be held at the stunning
Esencia Spa at the Eden Roc- Miami Beach on August 22nd.
Gather with like-minded industry leaders in an intimate setting to take a deep dive into relevant spa industry topics.
Listen to thought leaders present on various topics of interest and network to elevate our Spa Industry to new heights.
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THURSDAY, AUGUST 22, 2024
3:00PM - 8:00 PM
ESENCIA WELLNESS SPA - EDEN ROC MIAMI BEACH
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Congratulations to our Movers & Shakers
Our extraordinary Spa Industry is continuously evolving through innovation and transformation.
Highly appreciated professionals in the Spa community take on new challenges and positions.
as they start a new venture in their career.
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Rianon Cepriano – Corporate Director of Spa Operations – Opal Collection
Join us in celebrating Rianon’s journey as she steps into her new role as Corporate Director of Spa Operations at Opal Collection! Known for creating positive change and delivering lasting results, Rianon is a dynamic leader with a passion for the spa and wellness industry. From starting as a licensed massage therapist to her successful tenure as an area director for the Arch Amenities Group, overseeing prestigious spas at places like the Don Cesar Hotel and Spa Evangeline at the Epicurean Hotel, her dedication to excellence has been unwavering. Now, Rianon is ready to apply her strategic radar and leadership skills to the spas at Opal Collection – a premier assortment of luxury hotels and resorts located in the most treasured destinations in Florida and the East Coast. We cannot wait to see the innovative and exciting changes she will achieve with our incredible teams. Join us in welcoming Rianon to her exciting new role!
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Leigh-Ann Davidson – Wellness Director with HEI at Chateau Elan Winery and Resort – Georgia
Join us in a heartfelt farewell to Leigh-Ann, who dedicated almost 12 years as the Spa Director for the Broken Sound Club. Her spa team bid a touching farewell recently as she prepares for her next endeavor. Leigh-Ann is not just a dynamic leader but was also a cherished friend to her team. Her leadership and unwavering commitment have been instrumental in the growth and success of her spa. Leigh-Ann was always hands-on with her involvement in the Florida community and the FSA, actively participating in almost every event throughout the years. We're sad to see her go but excited for her new journey in George starting in September. A leader of her caliber will undoubtedly shine wherever she goes. We're confident that the bonds of friendship and professional camaraderie woven over the years will keep us connected.
We'll miss you, Leigh-Ann! Our best wishes on your new venture.
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Anticipated.....
PIER SIXTY-SIX RESORT
FSA Board Chair Linda Higgs, is the proud Director of Spa & Wellness at the
New Pier Sixty-Six Resort, coming soon to Fort Lauderdale!
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We are beyond thrilled to announce that our esteemed FSA Board Chair, Linda Higgs, Director of Spa & Wellness at the brand-new Pier Sixty-Six, is set to debut her latest endeavor, Zenova Spa & Wellness. With its perfect blend of timeless wellness traditions and cutting-edge skincare technology, Zenova promises an unparalleled wellness experience like no other in Fort Lauderdale.
Nestled in a breathtaking 32-acre waterfront area, Zenova presents a mesmerizing city and marina view like no other. Equipped with nine luxurious treatment rooms, serene relaxation spaces, a high-end salon, shopping area, and a state-of-the-art fitness center, Zenova encapsulates all aspects of wellness under one roof.
Experience a one-of-a-kind sensory journey at Zenova's co-ed Via Aquae. This unique contrast bathing facility features an Aufguss-style performance sauna, multisensory showers, and a vitality pool with breathtaking views of the cityscape. To complete this enjoyable journey, they will offer Florida's first TechnoAlpin snow room, filled with enchanting scents of alpine forests.
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"Voice-It" Spa Talk with Mitchell | |
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Organizing Meditation in Motion
"Less Mess, Less Stress"
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Happy Summertime Spa Leaders! So, I was procrastinating doing something on my laptop for work, in my defense I was at home, and you know how that song ends. I was getting something from my closet and happened to catch a glimpse of my overstuffed jewelry box. Mind you, I never wear anything but my wedding ring, so a messy jewelry box is not a priority project for me.
But I started rummaging anyway. Soon I found myself organizing cufflinks and putting the Mickey Mouse watch next to the Swatch watch and just listening to my inner dialogue.
My thoughts were taking their cues from my emotions which were being stimulated by everything I touched. I must say, there was a pretty healthy dialogue going on up there. While digging deeper into my treasure chest, I even found an important family heirloom I was sure I had lost 9 years ago! The 2 takeaways from this slice of my life:
First; procrastinating feels great and any guilt is cancelled out when you find something of monetary value. Second; Self-care starts with your next thought or action, so use your inner dialogue to support you no matter which hidden treasures you are rummaging through.
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Mitchell Berkman
Spa & Wellness Director
Porto Vita Club at Villa Grande
FSA Committee Chair - Events
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ATTENTION SPA LEADERS
IMPORTANT
Don't let your spa services get disrupted due to non-compliance with Florida state laws! At the core of your massage business is a Designated Establishment Manager (DEM) who ensures your activities align with the regulations required in our state of Florida. A gap in this area can lead to a whirlpool of disruptions - service shutdowns, financial penalties, and a steep decline in revenue.
Make sure that government submissions and communications are reaching the right department, or know which department they are going to, especially if these do not go directly to the spa director or manager.
Attention to this issue is paramount. Remain vigilant, ensure compliance, and retain the tranquility your spa promises.
For any questions, please contact the FSA at info@floridaspaassociation.com
Please read below from the FSMTA:
ATTENTION SPA DIRECTORS!
The last few years, we have seen several changes to Florida Laws pertaining to massage therapy. The majority have been focused on Massage Establishments as lawmakers work to combat human trafficking. It is important that you know and understand Florida law as it applies to your facility. Failure to do so could result in a potential shut down and significant revenue loss.
The requirement of a Designated Establishment Manager (DEM) created a considerable amount of turmoil and many spas took a long time to become compliant because they were either unaware of the statute or confused by it. The role of a DEM is to ensure that the massage establishment operates within the law. Click here for Florida Board of Massage Therapy Designated Establishment Managers (DEM) FAQs.
The most recent changes to Massage Establishment laws now have a greater impact on your spa inspections. In an effort to provide more information about Massage Establishment (MM) requirements, the FL Board of Massage Therapy scheduled Massage Establishment Workshops throughout the state. Click here to view the public book, which contains detailed information shared at these workshops. It would be beneficial to download and save this information for future reference.
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Crystal A. Howard
Executive President
Florida State Massage Therapy Association (FSMTA)
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Brian Douglas, Director of Spa, PGA National Resort, Palm Beach Gardens
Brian Douglas, the esteemed Director of Spa at PGA National Resort, recently celebrated his two-year anniversary in this prestigious role. Under his leadership, the spa has flourished, benefiting from a multimillion-dollar renovation designed by tennis star Venus Williams and her design firm, VSTARR. This luxurious 40,000 square foot spa boasts 28 treatment rooms, a barbershop, a hair salon, a retail boutique, acupuncture services, three mineral pools, and a café.
Before his tenure at PGA National Resort, Brian was the Spa Director at Conrad Fort Lauderdale Beach, where he elevated the spa to a Forbes Four-Star rating. His journey in the wellness industry began in North Carolina, where he worked as a clinical massage therapist at a North Carolina hospital, providing care to oncology and post-operative patients. He relocated to Florida in 2015, where he owned and operated a Global Wellness Award-winning day spa, featured in American Spa Magazine. He also had the honor of serving as a massage therapy instructor for the American Institute and an international skin care educator for Repechage Skin Care.
Brian believes that luxury in a spa experience is subjective and centers on making clients feel welcomed and appreciated. He emphasizes the importance of personal touches, such as addressing guests by their last name, remembering special occasions, and engaging with them on a personal level. These efforts, he asserts, can transform any spa visit into a luxurious and memorable experience.
In his downtime, Brian enjoys exploring the Florida outdoors, frequently visiting nature trails, parks, zoos, and of course, the beautiful beaches.
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As an undisputed leader in dermo-corrective skincare solutions,
G.M.COLLIN creates all products with the continuous goal
of providing state-of-the-art product formulations.
For the past 65 years, G.M. COLLIN has continued its tradition of
excellence and innovation with an eternal quest to empower people
by improving their skin's health, magnifying their unique inner
beauty and unveiling their radiant skin.
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Lori Crete’s SpaStar® Launches Pro Portal | |
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Online support and tools to successfully market iconic Get Ready Wrap® focus on increasing revenues and guest satisfaction.
Palm Desert, Calif (July 16, 2024) Beauty business expert Lori Crete is pleased to introduce the new SpaStar® Pro Portal with resources and tools to support spa owners, spa directors, and estheticians. The portal includes brand elements, sales scripts, shelf-talkers, video demonstrations, and articles on best practices, aimed at successfully marketing SpaStar’s iconic Get Ready Wrap® in both the treatment room and retail boutique. Crete has leveraged the intellectual property from her wildly popular The Esthetician Mentor and The Beauty Biz Club, which have helped more than 10,000 estheticians grow their businesses, to support SpaStar’s 600 spas and resorts nationwide.
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It’s not 8 glasses a day anymore. Here’s how much water you should drink each day
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If you’re drinking eight eight-ounce cups of water a day you’re doing well, but you could likely benefit from some adjustments.
With brand-name water bottle fads and gallon-a-day water challenges trending on TikTok, hydration is in, and that’s good news for health. The average human body is more than 60% water. Water makes up almost two-thirds of your brain and heart, 83% of your lungs, 64% of your skin, and even 31% of your bones. It’s involved in almost every process that keeps you alive. So if you’ve hopped on the water-drinking bandwagon, you’re doing yourself a big solid
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“Water is essential for your body’s survival,” says Crystal Scott, registered dietitian-nutritionist with Top Nutrition Coaching. “It helps regulate your temperature, transports nutrients, removes waste, lubricates your joints and tissues, and it also plays a crucial role in maintaining the delicate balance of electrolytes and fluids in your body.”
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Keyways to achieve sustainability
goals in your spa
It Must Be NOW founders Onno and Alexa Poortier share crucial sustainability advice and a checklist for spas wishing to accelerate change
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Onno and Alexa Poortier founded It Must Be NOW to help companies working in hospitality and tourism achieve Climate Positive and accelerate change for a sustainable future.
With an ever-growing urgency for the wellness sector to intensify its efforts to fight climate change, European Spa asked Onno and Alexa to create an exclusive sustainability checklist for spas.
Their advice can help your business identify what really needs to happen to make a significant move forward towards your sustainability goals.
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Discover the power of connection with Florida's #1 rated spa platform, dedicated exclusively to our vivacious local spa community. This is your opportunity to unite with industry leaders, exchange game-changing ideas, and broaden your professional network. Take your business to new heights of profitable growth and watch your business flourish.
Get on board with FSA & S4L Events!
This is your chance to get involved...be connected...grow your business!
Join us and let's elevate the Florida spa scene together.
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Be sure to visit the
Florida Spa & Wellness Association website
We made website faster, easier to navigate, and more user friendly!
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Chicken Katsu with Ginger Rice
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Let "THE SOURCE" be with you!
Enter "THE SOURCE", on the FSA website.
Education & Resources is our priority!
"The Source" was created to be your platform for resources and up to date information
to stay ahead of the curve of everything happening in the spa industry!
BEST SPA ASSOCIATION SERVING FLORIDA SINCE 2009!
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