There is currently a pause on onboarding new eReferral senders and receivers while Ontario Health is undergoing a public procurement through a Request for Proposal for Vendor(s) of Record to provide eReferral Management Solution(s).  

If you are already set up with eReferral and need support or additional training, please reach out to your Change Management Specialist, or email eReferral@ehealthce.ca. 

Please fill out the following form to be added to our onboarding queue: eReferral Onboarding Queue Form 

In March 2024, an enhancement was made to the Wait Time functionality in Ocean eReferral. As well as being able to leverage Ocean’s ability to automatically calculate and display wait times based on the number of eligible eReferrals received over the past six months, receiving sites can now self-report additional wait time information.

Wait times are displayed in the Ocean Healthmap when a user is performing a search and are also displayed in the Health Service Offering details in a receiving site’s Directory Listing.

If you would like to enter self-reported wait times for the services you provide, you can follow the instructions on Ocean’s website. If you would like assistance with this, please reach out to the Change Management Specialist who supports your site or email eReferral@ehealthce.ca.  

We are building a future in which patients across Ontario receive the best evidence-based care.  ​

Evidence2Practice Ontario (E2P) is working with partners in acute and primary care to improve the clinician experience and enhance patient care. ​

Together we are designing digital solutions and implementation supports that seamlessly integrate up-to-date and relevant evidence and quality standards into front-line clinical systems.​

Launched in Fall 2021, E2P free tools and supports:​

• Provide access to up-to-date evidence-based digital tools in EMR and HIS platforms to manage and support comprehensive patient care in a variety of common conditions. ​
• Help clinicians manage workload and streamline patient visits with up-to-date point-of-care tools, integrated into existing clinical workflows. ​
• Support quality improvement efforts and population health management by ensuring structured and consistent data collection.​
• Build a consistent and scalable approach that can be adopted across clinical conditions and Ontario to reduce duplication and improve alignment and efficiency across the health system. 

For more information, visit Evidence2Practice on the eHealth Centre of Excellence website.

Did you know TReC allows specialists to respond to eReferrals as eConsults where appropriate?

The Triaging eReferrals as eConsults (TReC) in Ocean initiative provides an opportunity to leverage existing eReferral workflows for scenarios where eConsult advice will meet patient needs. Specialists can respond as an eConsult directly from the Messaging section of an Ocean eReferral. They can provide their advice, attach resources for the referring clinician, and bill for the eConsult - all from within Ocean.

The sending clinician will receive an email notification that they have a response via eConsult to review. A link in this email will take them to the eConsult response in Ocean. From there, the sending clinician can proceed to refer their patient for an in-person visit, or accept the advice received.   

By allowing specialists to turn eReferrals into eConsults in Ocean, many benefits are realized:



• Faster access to specialist advice
• Avoidance of unnecessary in-person specialist visits
• Improved clinician experience by using one platform
• Improved care coordination
• More flexibility to provide the patient with the most appropriate care for their needs
• Prompt learning for primary care and specialists
• Documentation of the case, rather than a traditional phone call for advice

For more information about TReC, please email eReferral@ehealthce.ca.  

Discover newly added services and programs live on Ocean eReferral across the Central Region.

Below are highlights of new specialists and receiving sites who have been onboarded over the last few months!

• Dr. Bharat Bahl (Palliative Care) - Etobicoke
• Dr. Bharat Markandey (GI Endoscopy Clinic) – Richmond Hill
• Dr. David Kyungjae Woo (Respirology, Internal Medicine) - Richmond Hill, Woodbridge/Vaughan
• Dr. Ryan Chen (Varicose Vein Treatment) - Stouffville
• Dr. Tamer Abdelshaheed (Respirology, Internal Medicine) - Vaughan
• Helping Hands Healthcare (Home and Community Care) - Mississauga
• Hospice Georgian Triangle - Collingwood
• Mackenzie Health Diagnostic Imaging – Richmond Hill
• Peak to Shore Sports Medicine Clinic - Collingwood
• Toronto Hypertension Clinic - Vaughan

Coming Soon to Ocean eReferral:

• Collingwood General Diagnostic Imaging
• Oak Valley Health - OVH Streamlined Access
• Oak Valley Health - SCOPE Program
• Dr. Collings (Sports Medicine)
• Halton Healthcare Adult Diabetes Services
• Halton Healthcare Diagnostic Imaging

Check out our destination lists: