Case Manager's Corner

BUS/DDDWeb to Care and Case Management (CCM) System Transition Schedule Update

June 5, 2023 (Monday)

• Call Center Support begins (Train Environment & Sign on assistance)

• CM sign on testing for Production Environment through June 21

June 9, 2023 (Thursday)

• Last Day to submit DDDWeb applications for new users

June 16, 2023 (Friday)

• Last Day to submit requests for DDDWeb activation or password resets

June 23 (Friday)

• Last day to submit CCM provisioning request until July 5

June 27, 2023 (Tuesday)

• BUS/DDDWeb entries should be up to date and stopped by 3 p.m.

• Activities that require “verification” and/or “finalization” and do not require further action/information should be "finalized” prior to this date.

• Activities that require “verification” and/or “finalization” but require further action/information should be “verified” prior to this date.

• BUS and DDDWeb accessible to CMAs but are “read only” at 3 p.m. and 5 p.m. respectively.

• The database is sent to vendors for data migration at 5 p.m.

• BUS reports available in read-only mode

• Data migration and validation process commences

July 1, 2023 (Saturday)

• CCM Production Environment delivered to HCPF

July 5, 2023 – Go-Live (Wednesday)

• All provisioned staff across all CMAs begin accessing Production CCM with 100% of CCM functionality available beginning at 8 a.m.

• Further guidance will be provided for documenting case management activities that occur after 3 p.m., June 27 through 8 a.m. July 5.

Care and Case Management (CCM) Resources

• CCM Roadmap to Success Quick Guide

• CCM System Phase I Go Live Guide: Roadmap to Success 

• CCM Roadmap to Success Quick Guide 

• CCM FAQs

• CCM Training

Production Sign On Testing: Monday, June 5 to Wednesday, June 21, 2023

We encourage everyone who has been provisioned CCM access to practice signing into the production environment while it is available through June 21, 2023.

Please note, this is to test access into the system and not the system itself. Therefore, only sign in, select the Production Environment (PROD). This should take the user to their dashboard. Stop there and do not proceed.

We are aware that many of you are seeing only a black screen and logo. We are working on remediating this issue. If you have this issue for the first time, or are having any other issues with signing into the Production Environment, or have any questions, please contact the Call Center at 1-844-235-2387, Monday through Friday, 7 a.m. to 5 p.m. MT.

CCM, Colorado Single Assessment and Person-Centered Support Plan, and Person-Centered Budget Algorithm Implementation Schedule Update

Apply to Receive a Backup Battery Power System

The Department of Health Care Policy & Financing (HCPF) has recognized the importance of being prepared for a power outage emergency for individuals utilizing life-sustaining medical devices.

With funding made available through the American Rescue Plan Act (ARPA) and in collaboration with The Center for Inclusive Design and Engineering (CIDE), we will distribute Battery Backup Power Supply Systems to eligible Health First Colorado members, assisting them in having the necessary equipment to be better prepared and in maintaining their health, safety and independence.

If you are interested in getting a Backup Power Supply System, please complete the application. Once received, the application will be reviewed, information verified, and a determination made if the applicant qualifies. There is a limited supply of devices. A final decision on applications will be made on eligibility and the availability of devices. All applicants will be notified of their results within two months of receipt of the application.

Please direct all questions to Julia Beems at 303-315-1284 or julia.beems@ucdenver.edu.

For more information about the project visit the Surviving in Place webpage.

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