Care and Case Management System News

CCM Phase I Go Live Information

The Department of Health Care Policy & Financing's (HCPF) Office of Community Living (OCL) would like to thank everyone who attended the Care and Case Management (CCM) System Go Live - Roadmap to Success presentation on February 14. It is very exciting to be at this juncture in the project. 

Here is a brief recap of some of the information provided for those of you who were unable to attend or just want a refresher, including links below to a copy of the presentation slides and a Roadmap to Success guide.

Schedule Projection Update

• End-to-End Testing for CMA- Feb. 16 to March 1
• Phase I 
• Training - Jan. 17- March 10, 2023
• Freeze - March 9-March 13, 2023
• GoLive - March 14, 2023
• Phase II July 2023
• Phase III October 2023
• Phase IV- January 2025

Training Resources

• How to Register for Training
• Case Managers: Learning Management System
• Support staff/case aides: Use this Google form 
• Where to Find Recorded Training
• Case Managers: Learning Management System
• Support Staff/case aides: Training will be posted to CCM System Training Website as it becomes available
• CCM Roadmap to Success Presentation Slides
• CCM System Gude Roadmap to Success

News for Case Managers

Support Level Mismatch Reports for Community-Centered Boards

HCPF has implemented an update to the Bridge system. This update creates a requirement for a Case Management Agency supervisor to review all Home and Community-Based Service (HCBS) Developmental Disabilities (DD) waiver Prior Authorization Requests (PAR) with an effective date of March 1, 2023, forward. It is the responsibility of each case manager and supervisor authorizing the PAR to ensure the accuracy of the services being approved. This includes accurately completing Risk Factors, Support Level Override, Support Level History, and selecting the correct service line to match the member's calculated Support Level. The Support Level Verification process with screenshots can be found at this link. 

In addition, the system is being updated to implement an authorization limit of 366 units for Individual and Host Home Residential services in the HCBS-DD waiver.

We appreciate your diligence in continuing to review all HCBS-DD and HCBS-Support Living Services (SLS) member records and the integrity of the data.

Learning Collaborative Series for Colorado HCBS Case Managers

Please join us for the next session in our Learning Collaborative Series. This presentation will identify and discuss opportunities for participants to enjoy collaborative relationships that spark joy at work. We will explore ways to create systems and develop meaningful connections with colleagues that support joy at work.

Elevating Supervision to Promote Quality and Joy in Work

Tuesday, March 7, 2023

1-1:50 p.m. Mountain Time

Register and join through Zoom

Join by phone: 1-877-853-5257 | Webinar ID 947 4517 2921, Passcode 550441

About the Learning Collaborative Series

As HCPF navigates change and opportunity in the Colorado Home and Community-Based Services (HCBS) system, including Case Management Redesign, this monthly series of 50-minute discussions aim to provide individual Colorado HCBS case managers the opportunity to consider new strategies, gain knowledge, and enhance strengths – especially during times of transition. Each session will offer a live presentation, attendee activities, group discussions and time for questions and answers regarding the monthly topic. 

For those of you who joined us for prior case manager sessions in 2022, we heard you, and we have adapted to a shorter time (under an hour) and a new series of topics that allow participants to attend one, several, or all webinars depending upon your preferences.

Please send any questions to cthompson@healthmanagement.com.