Module 3 completed: Standard work and process observation
Wave 3 units participated in the third piece of training, which centred on creating standard work and undergoing process observation.
Going through the process of standard work by demonstrating the art of tying one's shoelaces.
Units creating standard work. Groups then shared their work with other units to see if they could follow instructions created by others.
Standard... pork? A fun exercise to help us learn the value and importance of standard work.
Identifying leader standard work closed off the afternoon activities. This practice requires leaders to observe and go see their units in action, provide coaching and have conversations with staff.
One of the 10 components of CQI. It's a visual accountability measure used to determine whether standard work is being followed and to ensure solutions are sustainable. It is about consistency of workflow process and an opportunity to identify gaps.
Have a question? Read more FAQs on our website or contact us if you don't see your question.
Take a selfie, show your pride
Banners and digital signage were installed in most Wave 3 units in April to inform staff, patients and visitors that "We are a CQI unit."
See if you can spot them and show your pride by taking a photo with your team. Remember to share on social with #myHHS on Twitter and Instagram.
The signs will stay in their current locations until the next wave of active units begins this fall.
