COVID-19 UPDATE

January 16, 2021

Dear Member,
 
Considering the recent COVID19 testing requirements imposed by various countries, including the United States and Canada, we are committed to ensuring your vacations can continue worry-free. You are part of our family, and here at The Villa Group, there is nothing more important.
 
Delivering extraordinary vacation experiences is our business. To make your vacation experience seamless, The Villa Group has coordinated offering discounted antigen and PCR testing at each of our resorts for visitors whose home countries require a negative testing result. Discounted pricing is estimated to be around $30.00 USD for antigen and $150.00 USD for PCR. Members who obtain their test will be provided a $30.00 USD resort credit per tested person, per stay, through March 31, 2021.
 
All testing will be conveniently administered on-property by a testing professional from a certified and approved 3rd party laboratory so you can continue to enjoy your vacation with peace of mind. Upon completion of testing, member can select electronic results and obtain a printed copy obtained at reception upon departure. 
 
In the event of a positive diagnosis, each resort has strict COVID19 protocols in place for a member to quarantine in the comforts of their guestroom and have coordinated with the best medical facilities should they be necessary. Members will be able to extend their stay using points or obtain a discounted member rate. The resort will also upgrade or downgrade the member based on availability and request. It is our priority to ensure that members are comfortable until they test with a negative result to depart following governmental and safety guidelines.

Meeting the COVID-19 Testing Requirement
Is As Easy As 1-2-3!
Check-in to the Resort. Pay & Schedule Your COVID Test with the Front Desk upon Check-in.
Take Your COVID Test
on-site 72 Hours Prior to Your Departure From Mexico.
Show your Negative COVID Results Prior to Boarding Your Flight Back Home.
*Each resort has a local COVID-19 testing partner to ensure that you get the best testing rates.
Testing is through a 3rd party laboratory, as such, The Villa Group and associated Vacation Clubs provides this amenity for your convenience and are not responsible for any testing challenges or results that may arise.
We realize that our ‘new normal’ is continually changing, and we want you to know we are here for you! Stay safe, stay well, and stay healthy. For information, please contact the Airline you booked with for up to date testing requirements needed before boarding. Should you have any questions about your reservations, contact us at 1-800-852-4755 or memberservices@resortcom.com.
 
Best Regards,

The Club
 
#VillaGroup #UVCI #MemberFamily #covidupdate

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