March 2021
In the News: Jill Eisenstein to Retire from Rochester RHIO, National CEO Search Underway
Jill Eisenstein, chief executive officer and president of Rochester RHIO, has announced her plans to retire from the organization at the end of August. A national search has begun for her successor to allow a seamless leadership transition.

Eisenstein has been instrumental to the RHIO’s success for the past 15 years, including serving as CEO since 2015. Under her direction, the organization grew its reputation as one of the most respected, trusted health information exchanges in the United States.

New Data Sources: Medical Diagnostic Laboratories
Rochester RHIO is excited to onboard Medical Diagnostic Laboratories as a new data source now available to participants. Medical Diagnostic Laboratories is a reference laboratory. Rochester RHIO is working on connecting additional new laboratories under NYS Executive Order 202.82. These labs can be headquartered outside of New York, but do business in the state.

This new laboratory connectivity will expand the community patient record in more meaningful ways. This additional data will also help fight the COVID-19 pandemic. A more complete, community patient health record improves patient health care quality and supports clinicians in care planning and coordination.

In addition, data from dozens of new labs from around the state are being added on a weekly basis. This statewide data will also be made available for RHIO participants via the SHIN-NY.
Rochester RHIO Partners with Secure Exchange Solutions for DIRECT Messaging
This month, Rochester RHIO is upgrading DIRECT users to a new secure messaging platform through Secure Exchange Solutions. The system offers unsurpassed flexibility and functionality while making it easy for healthcare professionals to securely communicate with each other. Rochester RHIO will email DIRECT users with additional details regarding the upcoming transition, which will take place March 17.
Rochester RHIO Provides Critical Support During Health Emergencies

By Jill Eisenstein
CEO & President

We have supported our regional healthcare community through several emergencies over the past 15 years, including ransomware attacks and weather-related power outages. Rochester RHIO’s key role in supporting our region during the COVID-19 pandemic began when NYS Gov. Cuomo declared a State of Emergency in March 2020.

Medical Director's Corner: Just So YOU Know
By Tarun Kothari, MD, FACG, FACP
Medical Director
As you know, data quality is very important to our community. High quality data is essential to driving crucial health care decisions that lead to better health care, more timely treatment, new research, health equities, and an understanding of the whole picture of a patient’s health.
There are six dimensions of data quality. Rochester RHIO is committed to collecting high quality data with these six principles in mind. Read more...
We're Hiring: Do You Love Data?

Do you love health data? Are you incredibly meticulous? Do you like to have fun?

We are looking for a Clinical Informatics Specialist to join our team!

Interested? Send your resume to
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