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Anonymous Submission
Northeast Iowa
Protocols in Practice
In a recent conversation with one of our Child Care Consultants, a seasoned Center director shared a firsthand account of one remarkable incident that underscores the critical importance of preparedness and decisive action in unexpected situations. Reflecting on the event, the director recounted -
"A staff came to me, alerting me that a child had not gotten off the bus. I had been reworking our policies for Iowa Quality for Kids (IQ4K®), and it just so happened that the missing child policy was one that was fresh in my mind and the minds of the staff."
The director continued, "I immediately called the parent to see if they had perhaps picked the child up from school without informing me. The parent assured me that the child should have been on the bus. At the same time, I got a call on another line that a child was walking along the highway, and the caller recognized the child as one of ours. The caller informed me that they had notified the police. I informed the parent of what was going on in the interim " she continued.
"It turned out that the child had gotten off one bus to transfer to another bus that would bring them to the campus and slipped away from those watching the transfer, deciding they preferred to walk home," the director explained.
The director expressed, "I was super impressed with the way staff notified me immediately and we handled the situation quickly and effectively, knowing all the steps we needed to take. Although the child was not in count yet, and not officially under the school's watch, I informed our HHS worker what had transpired the next day."
Admitting occasional skepticism towards the necessity of extensive policies, the director reflected, "I admit there are times when I wonder why we need so many policies and why they need to be so detailed, but, in this case, it was nice to know our plan and be able to keep calm and handle things efficiently."
The director concluded, "Had I not gotten the call from the passer informing me of seeing the child, my next call after the parents would have been to local law enforcement, as outlined in our Emergency Preparedness plan. Having a plan helped us react quickly and calmly, reaffirming our ability to care for all of our children safely in any situation." This incident is a powerful reminder of the value of thorough planning and swift, practiced responses in ensuring the safety and well-being of the children in your care.
If you want to share your Emergency Story, connect with a CCR&R Child Care Consultant today!
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