Hot Springs, AR
August 8-12, 2022

This is a basic level course designed for law enforcement and corrections personnel, mental health professionals, supervisors/team leaders and commanders who are assigned to, work with, or oversee the functions of a crisis/hostage negotiations team.
This course is also appropriate for law enforcement and corrections personnel who aspire to join a crisis/hostage negotiations team. This curriculum is designed to meet the standards set forth by the National Council of Negotiations Associations for a basic course of study for police crisis/hostage negotiators. Although it is a “basic” course, it represents a robust and comprehensive view of the most likely negotiation problems and best techniques to resolve them peacefully. It is suitable for experienced negotiators desiring a refresher course.

INSTRUCTIONAL GOALS

  • The legal and historical foundations of hostage/crisis negotiations and current practices in the field
  • Active listening techniques and their role in communicating empathy and building rapport
  • Crisis negotiations team roles, and the relationship of negotiators to SWAT and incident commanders
  • The dynamics of negotiation problems, including suspect demands, obstacles, deadlines, hostage survival, threats, one-way communications, measuring progress, and the phases of a negotiation incident from initial contact and surrender
  • Suicide intervention skills for suicide and suicide by cop incidents
  • Intelligence exploitation including open source and social media
  • Common crisis situations and suspect profiles
  • Influence and compliance tactics
  • Managing indirect negotiations like the use of third party intermediaries and interpreters
  • Healthy practices designed to keep negotiators safe legally, physically, and emotionally
  • Practical exercises and scenario-based learning to reinforce new skills

Click here for more information on this class.

Cost:
$695 NTOA members
$750 Non-members (includes one-year membership)