March 2021
Title Notes E-news
How to Use Hope to Overcome Stress and Anxiety
by LaRae Quy

The Dark Year Of Our Lord 2020 has revealed that the feeling we most yearn for in life is hope. Without it, we have no defense against despair, depression and burnout. The reason is because hope is about the future, not the crap that’s already raised its ugly head. Click HERE to learn how hope is an effective way to overcome stress and anxiety.

FTC Receives More Than 2.1M Fraud Reports in 2020
Pandemic sees increase in amount lost to fraud, according to new data
from Banking Exchange

Imposter scams remain the most common type of fraud reported to the agency, followed by online shopping fraud. Internet services; prizes, sweepstakes, and lotteries; and telephone and mobile services rounded out the top five fraud categories. Consumers lost $3.3 billion to fraud in 2020, up from $1.8 billion in 2019. Nearly $1.2 billion of losses reported last year were due to imposter scams, while online shopping accounted for about $246 million in reported losses from consumers. Click HERE to learn more about the uptick in fraud reports.

What's Your Plan for Battling Synthetic Fraud?
by Bruno Dominigues & John Watkins

At the most basic level, synthetic fraud is the use of fake identities created specifically to conduct crime. A fraudster typically combines a range of data sources to create a plausible identity that checks all the right boxes for the advanced security processes and technologies already in place at financial services firms. Because there is usually no “victim” of this crime—no real person whose identity has been stolen—this type of fraud can evade financial institutions for a longer period of time than many other fraud types, thus increasing the potential threat. Sophisticated criminals can cobble together critical aspects of an identity from a variety of sources to create convincing digital profiles. Click HERE to learn about the analytics tools available for targeting these criminals.
The BT On-site Team Keeping You Informed and Safe! It's What We Do!
The Devastating Side Effect From Working Remotely No One is Talking About
by Kyle Schnitzer

Researchers found that Americans are spending an average of six hours per day sitting, four more hours than before the pandemic started last March. “Longer time spent in sedentary posture is significantly associated with larger waist circumference, higher triglycerides (fat in the blood) and lower HDL cholesterol, all adding up to worse risk of heart disease. The levels associated with zero risk factors were walking more than 15,000 steps per day, which is equivalent to walking seven to eight miles, or spending seven hours per day upright,” said Dr. William Tigbe from the Warwick Medical School in a statement. Click HERE to read more.

Working long hours to process your client's loan applications? Our online quick quote rate calculator is available 24/7/365

You can easily access it from the home page of our website. Check it out HERE. Get your title premiums, settlement fee, and recording fees with three clicks. The quote can be saved as a PDF document and emailed to your client. Fast, simple, easy, anytime!
Expanding Opportunities for Neurodiverse Colleagues
by Krista Deguffroy

When looking at the growing role that diversity, equity, inclusion and most importantly, belonging, play in the financial services industry, opportunities continue to emerge. But perhaps what’s even more exciting is that the strong current of change is being driven by employees who proactively turn an idea into a process, program or opportunity without ever being asked to do so.
Terms like “neurotypical” and “neurodiverse” are often heard in conversations around diversity, equity and inclusion. But what do these mean? Click HERE to learn more.

Where Customer and Employee Needs Intersect Post-COVID
by Kurt Schroeder and Jamie Gomoll

When we emerge out of the pandemic into the new post-COVID world, it’s important to examine the crossroads of what both customers and employees need from their banks and credit unions. Understanding that the employees’ experience is intrinsically linked to the customer experience will be key. Leaders of these organizations must recognize and adapt to the interdependencies of these two important groups in order to ensure excellent customer experience moving forward. Click HERE to learn more.
How Negotiation Skills Help Leaders Defuse Work Conflicts
by Mary Olson-Menzel & Mel Shahbazian

An important, and sometimes overlooked, leadership skill is the ability to navigate difficult conversations and achieve outcomes that are perceived as a win-win. Both sides come out having given up something and having gained something, too. Ruffled feathers are smoothed. Trust is established. Esprit de corps is achieved. This kind of masterful conflict resolution is really a form of negotiation. Click HERE to learn how to fine tune your negotiation skills for a better outcome.

Bankers Title is Offering Drive-Through Closings for Added Safety
The Bankers Title Settlement Team is offering clients the convenience and safety of outdoor closings. We are happy to coordinate, just let your settlement processor know in advance.

Bankers Title is Currently Conducting Hybrid Closings
Many lenders are beginning to offer hybrid closings where non-notarized documents can be digitally signed in advance of or at the closing. We are able to accommodate client and lender needs.

Coming Soon: Bankers Title Will Have E-Notaries on Staff
This will enable us to complete full remote on-line notarization (RON) closings. More to come!
Contact Robyn Parker to learn more.
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Robyn C. Parker
Vice President & Agency Manager
Bankers Title, LLC
9011 Arboretum Parkway
Richmond, VA 23236
Phone: 1.800.1414 | 804.560.7202
Integrity. Security. Excellence

Bankers Title is a full-service Title and Settlement Agency that is committed to integrity and transparency in each of our transactions. Our team is made up of the best in the business and we look forward to helping you make informed decisions about your home.