The SCV Water Board of Directors has approved the 2024-28 Five-Year Strategic Plan, the outcome of a rigorous nine-month process incorporating feedback from the 2023 Customer Opinion Survey and public meetings. Developed collaboratively by SCV Water staff, management, and the Board of Directors, the plan outlines priorities such as infrastructure investments, environmental stewardship, and water quality.
The plan is divided into eight sections and focuses on goals like Exceptional Customer Service, Reliable Infrastructure, and Financial Resiliency. Board President Gary Martin expressed confidence in SCV Water staff to deliver on the plan, emphasizing the commitment to high-quality service. General Manager Matt Stone highlighted the plan's role in addressing challenges over the next five years, including water source reliability, climate change, and infrastructure investments.