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Julissa Mago (pictured left) recently joined Home HeadQuarters as Lending Case Manager working directly with home improvement customers. Julissa was born and raised in Brooklyn and graduated from the Allen School of Medical Assisting. She later moved to Syracuse and worked as a Sales Representative at the Bersani Gallery for 16 years. Julissa learned about Home HeadQuarters through her own experience of becoming a first-time homebuyer, and says she's excited to work for an organization that has proven so impactful in the community she calls home. Julissa speaks both Spanish and English, loves to cook, and has two daughters.
Yanlit Cid (pictured center) will be one of the first faces customers see when they walk through Home HeadQuarters' doors. In her role as a Receptionist, Yanlit becomes the eighth bilingual employee at HHQ. Yanlit’s family moved to Syracuse in search of new opportunities, by way of Cuba in 2003. Yanlit, a mother of three, is excited to help HHQ customers, especially those in the Spanish community. Yanlit has moved her favorite coffee maker into the office kitchen and has big plans to get every HHQ employee onto Cuban coffee (the best coffee in the world according to Yanlit) before the end of the year.
Alex Day (pictured right) came to Home HeadQuarters joining the servicing team as a Collections Specialist. Alex previously worked for NBT Bank and MetLife Insurance Group and has her Associates in Business from Mohawk Valley Community College. Alex is a lifelong Central New Yorker, having grown up in Oneida. She spends her personal time outside, shopping, with friends and with her fiance--and rarely does she spend it without coffee!
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